Standard PF, 1 big issue. Those us who r just there to workout cant use alot of equipment. Way too…read moremany people doom scrolling on their phone. Not working out n just taking breaks. They sit on the machines around like 30 mins. Management, ya'll gotta put rules n place 4 this asap. A time limit, anything! Its that frustrating im complaining

This facility is clean and well taken care of. The only problem is the staff and the Manager Kevin…read more This location charged me $10.00 a month from October 2022 through February 2023. I called in October 2022 to cancel my membership after a knee surgery and whoever took the call did not complete the process and there was no record of that cancellation. Today, 02/18/2025, I spoke with the so-called General Manager, Kevin and he told me that it was my word against Planet Fitness. I was charged over $270 for a membership that I did not use in over 2 years plus a request over the phone they did not complete. This guy took no responsibility to this issue and stated that he doesn't care because it was my word against them plus, he said they get several of this complaint - No wonder why?...whoever hired him for that position is making a huge mistake. I will continue spreading the word about this location and this management team, especially the General Manager Kevin.

This is probably one of the worst gyms I have ever been a member of…read more The facility is consistently unclean. There is often no soap available in the showers, the sauna and spa areas are filthy, paint is peeling throughout the facility, many of the machines are old and outdated, and the pool has not been properly heated for months. The pool was originally scheduled to be closed for maintenance from mid-March through April 16. However, as of May 29, it is still not fully operational. The heater remains broken, leaving the water uncomfortably cold. Throughout this process, members have repeatedly been told the issue would be fixed "tomorrow," "next week," "over the weekend," or "today." We were also told they were waiting to locate a pool heater repair specialist. Unfortunately, the promised timelines have continually come and gone without resolution, leaving many members frustrated and disappointed. After months of dealing with the pool issues, I began raising my concerns with management. The blonde manager who works the front desk during the late mornings was kind enough to refund my April membership dues due to the ongoing problems. However, when I requested a refund for May, I was told she had gotten into trouble for issuing too many refunds and could no longer assist me. At that point, I decided to cancel my membership. I do not believe anyone should have to continue paying for services that are not being properly provided. I contacted corporate, filed a formal complaint regarding the pool situation and refund request, and closed my account. I have since joined the YMCA and have been much happier with my experience. Until significant improvements are made to this location, I would strongly encourage others to consider alternative fitness facilities. Hopefully management will either invest in meaningful upgrades or take the necessary steps to address the many ongoing issues affecting members. What is most disappointing is that they were apparently willing to lose a paying customer rather than refund $39.00 for a service that has not been fully available for months. In the end, that decision cost them far more than a single refund--it cost them a member.

The Acquatic class lead by Howard is really cool. His moves and the music he plays is just right…read morefor this very mature group of people. Some people take this class to recover from surgeries or to stay limber and mentally positive. You can follow him at your own pace. No pressure there. This LA Fitness is near me and a busy place. I'm not one to spend time at the gym, but they do offer yoga and other classes as well. Staff is friendly and the place is okay. Plenty of showers and a sauna, or a jacuzzi to relax in. You can bring your own lock and place your things into a locker as well. Huge parking lot outside. Looks like parents can drop off their kids at the kiddy area while excersizing. Nice! Check it out, but read the fine print first, otherwise they will bill you for ever. Years ago I had to help my neighbor to get out of the contract.

Nothing changed except the Hot is broken again…read more Sad Mold everywhere. The guy who cleans is great but you'd have to completely nuke the joint to get the mold off the showers. Very Sad - It ain't the staff- it's the California Management.

Disagree with the bad reviews. I have been coming for a year and have seen results (lost 30 lbs and…read moregained muscle mass). I would have signed up for training but the requirement to sign a nine month contract was a non-starter. The staff is friendly and the machines are in good working order. One suggestion would be to have body scan results tracked in the app.

Not sure who the guy I dealt with at the front desk was but he was extremely, unbelievably rude. I…read morewas inquiring about a membership and just wanting to know more about the gym and I was told that he didn't have time to "chit chat" after which he left and started working out while he was "working". Will not ever be back.

If you want to belong to a gym where they really care about your progress and well being, this is…read morethe place. The bad reviews are not anything I have experienced and I think was with past owner. They have worked with me while recovering from health issues and I have become stronger and recovered faster than expected. Trainer Tracy is wonderful. Do yourself a favor and check it out.

Fraud! My wife signed up for 4 stretching sessions at the gym. After three sessions she knew she…read moredid not want to continue and made no further appointments. Onelife continues to charge us. Be careful - it was a lousy service by an incompetent amateur, and they bury their "pay now, good luck getting out of it" fraud.

The new gym upgrades are awesome. Admittedly I was splitting…read moretime between Woodstock and Holly Springs One Life. Mainly because the gym is too busy and it sucks when you have to wait for inconsiderate people who sit on a machine for 20 min. While it's still too busy, there's at least other options to use for machines.

They have pretty much anything you could need here, the staff is nice and people using the gym mind…read moretheir business. The gym is a bit on the smaller side, and sometimes it seems a bit unclean but that doesn't bother me too much. However, some of the kettlebells and weights on the machines are missing a label, so it doesn't show how many lbs it is. Some equipment is old, sometimes the treadmills don't work, and it can get pretty crowded at super busy times like 5-6pm. I do enjoy this gym regardless. I feel as though I can get in, do what I need and get out without a problem. Ray is also very nice, when signing up to join the gym he was quick, helpful, and gave me a good discount. I've never met a rude employee here.

Has everything you get from a "Globo-Gym" but feels like an actual gym. People actually sweat and…read moreworkout here. I used to belong to the Crunch down the street but sick of waiting 20 minutes for a piece of equipment while the person sitting on it sat there texting. There is an actual sense of community at this gym. Also the price is pretty good for all you get.

I love this place I like the 30 minute workout but I usually do it longer…read more I've not jumped on weights yet I wor my squats & abs at home I have a black card I love tanning

Had a great good workout. The fans are amazing. Like I mentioned before this location should be…read moredusted there are several areas where the dust has built up. Also some of the seats covers need to be changed. don't be rude

good gym, always has fun music playing, lots of machines, tons of space in the weight area, and not…read moreoverly cramped!! plus areas to stretch as well.

This place is too nasty ! So glad I cancelled my membership! It's going down hill big time ! They…read morelove grabbing your phone and singing you up for junk ! I love making the switch to La fitness !! Wayy more cleaner smd wayy better friendlier workers ! They actually have paper towels at la fitness unlike crunch fitness !! Crunch doesn't even have paper towels in the bathroom ! Thankyou la fitness for showing this place up !!!