I've been a member of this Planet Fitness for three years and usually the staff is great. On August…read more25, 2025, I asked the front desk--who I later learned was the manager, Miguel--if the TVs could be coordinated with their correct network tags. He seemed irritated. Later, while I was on the treadmill, Miguel and another employee looked at me and were talking; as I left, I asked the other employee if there was an issue? The employee yelled, "It's all about you, dude!" while eating and having ear buds in. I called the next day and told Miguel a better way to handle it would have been, "I'm sorry--I'll look into it." He apologized, I said that was all I needed, and then he disconnected the call. This didn't feel like a Judgment Free Zone, and I no longer feel comfortable here. I don't recommend this location.

I used to go daily here about 10 years ago. Just re joined . same old thing = the gazillion…read moreellipticals and bikes are ALWAYS empty except 1 or 2. waste of space!! sell half and put in more weight machines. You CANT get on the weight machines from 5 to 10pm , WAY over crowded !! Mens room still reeks like it did in 2015 ! water fountain has almost NO pressure..same as 10 years ago . The pros are = 1. its close to me 2 . the females .

Great local 24 hour gym. Bunch of new renovations since new owners took over :)…read more Highly recommend to anyone looking for a gym membership in the Des Moines area!

Love my gym everyone is so friendly and helpful and owner Frankie is amazing will definitely…read morerecommend to anyone and everyone

Very nice lobby and a great assortment of women's activewear. Small section of men's activewear…read moretoo. First impression of the locker rooms were that they were very clean and had everything you needed. Two showers too! The lockers are open but there are some that you can bring your own lock to use. I took a 45 minute hot yoga class with Frankie and he was awesome! He knows everyone by name which is really nice. Really enjoyed the flow of his class and I'm sure others did as well as it was a packed house. I would 100% come back to try out other classes next time I am in Des Moines.

I would definitely not recommend getting a membership at this gym as a beginner or someone who…read morehadn't worked out in awhile. I specifically asked if there was anything I should do or if I should tell a coach I was new and was told not to worry about it. My first class was really confusing, I was pretty lost, and I just kind of tried to follow what others in the class were doing. I felt silly and super embarrassed the whole time. I did see demonstrations of the exercises, but I hadn't worked out in a long time and was told to do squats at 80% of a one rep max. I didn't know what mine was, there was no one else on the squat rack to spot or anything, so I picked a weight I had done a long time ago. I was trying to just keep up with everyone and do the exercises the best I could. I ended up in a lot of pain with a back injury and could barely walk; I'm a pain management nurse and I was having BAD symptoms and needed prescription meds to be able to work. I was told to take 10-14 days off. Hannah did offer to meet with me at another class to talk, I was just too scared to go back in, I don't trust myself to be able to figure it out. That one class will cost me around $500. I think the classes would be AMAZING if you are in shape and know what you're doing. The programming seems fun and switches up pretty frequently. I wish I could have made it to that point!

do not take this challenge. when i signed up nothing was explained to me clearly and when i said i…read morewas confused the following monday when i was suppose to start noone got back to me. so today a week later i went into the gym to ask for a refund of my money since there was no follow through from them.and that im not even going to be here for the 6 weeks. i was told they would love to help me get started in the program and offered me ideas to do from home but was not refunded. i have not even started the program yet, not done one thing . when i signed up he said i didnt even have to pay until i started but i had the extra cash on me that day so went ahead and paid him. its insane they will not refund me when i havent started it and it was there lack of any follow through when i tried contacting them to clarify things for me that made me not start it. i read up on them just now and seen they have numerous complaints primarily for not refunding people there mo ey which is something they promise to do if you are able to lose 20 pounds in 6 weeks. i wish i had done more research prior to handing my money over. please share this post and get the word out. im going to be posting it everywhere

The best interval training and crossfit gym in central Iowa. The staff is polite and friendly, with…read morenothing but kindness in their hearts. Elijah (the owner) knows the content he preaches intimately and is always accommodating to all fitness levels. This is a family friendly environment not only dedicated to making you better physically but mentally and emotionally as well. This is more than just a workout space this is a true community centered around togetherness and fun.

Dropped in for a class today - so much joy was had! Got some great deadlift tips from Elijah,…read moreeveryone was encouraging and fun. This was the first time that I was in a class with younger teenagers and it worked really well. Just don't say "ug1y" - that word is not allowed which I approve of :) If you drop in, go to their website to the "Getting Started" section and you can register for class, fill out your health forms and pay ahead of time. They were also very responsive on Facebook Messenger

This location opened summer 2025 and the draw for us was the price and the hours of operation…read more Mondays open at 5am then stay all the way open 24/7 till Friday nights at 11pm when they close, Saturdays & Sundays 7am-9pm. A lot of space, lots of options for lifting, cardio, tread machines, stair climbers, bikes and so much more! They offer classes and have a child care department. Everyone's feedback will be different depending on what time you head to the gym. Naturally the times you go during the week after 5pm it'll be more packed than at 5am. For us, early morning is best! Most of the "regulars" recognize each other and pretty respectful of each other and the gym. We couldn't give 5 stars because 1) the smith machine area and free weight area is usually pretty dusty and dirty. The top of the cabinet next to the smith machines and the top of the machines themselves never get wiped down and it's not vacuumed in that area either. The AC and fans blow the dust around and can make working out a bit challenging when breathing in all that dust. A quick vacuum to the baseboards and around the machines and dumbbell racks would go a long way; 2) they do not monitor people vaping in the gym or smoking right outside the gym doors. A fitness center like this pushes health and wellness - but hard to do that when they continually allow people to vape in the gym (regardless of whether you think that has an affect on those around them or not - it doesn't matter - this type of activity needs to be done outside of the gym). People also have lit up as soon as they leave the gym doors and all that cigarette smoke gets blown right back into the gym. We would've given less stars but they have two staff members that has made our times at Crunch Fitness so much better: Robert (trainer who is there early in the morning) and Logan who is also there in the early mornings! Robert is quick to help and answer any questions we have - and is never pushy about signing up for training. He provides your options and allows you the space to decide what's best for you. Logan is one of the hardest working guys we see at gyms like this. He's always cleaning, we see him refilling the paper towels regularly and always keeping an eye out for the safety of those using the gym while we're there! He's the only one besides Robert that has made an effort to remember our names and is genuinely concerned when they don't see us for a few days. Nice to see people who genuinely care in an industry like this! Hopefully Crunch Fitness will recognize these men for going above and beyond!

So crunch. You let me in for 30 min and let me lift with my friend who is under 18 too. On your…read morewebsite you never mention an age for using the free trial so I'm not sure why you let me lift and then kick me out after the fact. And the only way you would let me stay was if I payed 15$?? Terrible gym makes no sense