I met one of the owners. She recommended I try the salt room. I have been fighting a sinus infection for weeks. I called to get information about the salt room. I spoke to Allie. She answered all my crazy questions. The only thing I wasn't a huge fan of was you had to get an app to book the appointment on. Super easy. I just hate downloading more apps. I arrived a little early. Allie took me to the salt room and explained the whole process to me. They play very soothing music. You sit in a padded antigravity chair. I relaxed for 40 min. I swear I could feel the salt in my one sinus I was having issues. I feel do feel better today. read more

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Edit (I will need to cut parts of my original review to fit more info, I'll attach original review if allowed): at no point did you actually provide me policies, I had to dig through the app to find myself, and it was like pulling teeth to get you to confirm those were the policies. Your policy lists a $5 no call/no show fee. There are individuals that have been charged $25 late fees that are not in your policies. Potential customers should have that information. You should be more transparent about that, end of story. Yes, there have been many great instructors there; however, many of the best instructors leave. I wonder why. I worked out at Fit and Fierce 4-7 days a week from April '24 to April '26. The majority of the instructors are great, some have been really amazing. The clientele there is kind and awesome. I think the equipment could use some updating, things like hand weights with the rubbery covering coming off, but for the price of membership, I liked the gym and would have rated it 4 or 5 stars. The reason I am writing this review is to share my experience with one of the two owners that, in my opinion, is morally reprehensible. Another patron who frequented Fit and Fierce even longer than I had was abruptly terminated recently. Reasoning was continued disruptive behavior. I did many classes with that individual and personally witnessed nothing of the sort. I recognize that behavior could have happened but I doubt it based on the rest of my experience. Instead of assuming anything, I asked the owners to share written policies and conduct expectations. I encouraged them to be transparent about these policies and expectations and to share with everyone, which to me seems reasonable especially given the fact that they had specifically asked for feedback. There was an excessively long back and forth email and text chain with me simply asking for policies and the owner not providing them and being unnecessarily hostile towards me. She claimed many odd things like the other patron was trespassing and kept trying to give me her narrative of a story I specifically asked her NOT to tell me. She kept calling and texting me at all hours so that she could give her side of the story. I did end up blocking her number because of that. After many days of not answering my simple question regarding policies via email, I lost my cool with her and asked if the words I am saying don't make sense to her and told her her behavior is condescending and unprofessional. She took great offense to my opinion of her behavior. Shortly after that she decided at 1:39 am to also terminate my membership when I was signed up to take a 5:30 am class the next morning. My opinion on that manner is that she purposefully sent that cancellation in the middle of the night so that I wouldn't see it in time, show up to class as usual, and also be accused of trespassing. I had had what I thought was my final email exchange with her at 12:14 pm the previous afternoon. She could have easily shared her intentions to terminate my membership then. Mind you I am a paying customer for 2 years with absolutely ZERO issues at the establishment, EVER. I did make it clear that I expected her to return the unused portion of my membership fees and she did so. The other patron who was terminated had just made their $267.50 membership payment. To my knowledge, they have not had their money returned. I will gladly update this review if that happens. She may not be legally obligated to return money but morally and ethically, that's just a decent human thing to do, especially when you claim to care so much about respect and a supportive environment. I would never recommend this gym as long as the current owner is there. She's within her right to refuse service but I do not believe my termination was warranted. Mind you, at that point I had already cancelled my membership and had just 15 days left. In my opinion, her behavior follows the deny, attack, reverse victim and offender pattern, make of that opinion what you please. I am the average yoga participant who attends class, causes no issues, and goes home. There are many other establishments more worth your time and money. To be fair, there are two owners and the other one seems fine I guess. Never had an issue with her but she was also CCed on all of these emails and did absolutely nothing to stop her business partner from being unnecessarily rude and aggressive. If any current members want to see the email and text exchange, let me know and I will forward it in its entirety. jessica.radmaker@gmail.com read more

I rarely leave negative reviews, but I feel compelled to share my experience. I discovered I was still being charged for a membership that I had not used for months. When I attempted to contact the business to cancel, I was unable to reach anyone, and the voicemail box was full, preventing me from leaving a message. After posting a review, the owner called me. Rather than addressing my concerns professionally, the conversation quickly became defensive and hostile. I was told that the voicemail is often full because she owns a business, wears many hats, has four children, and Verizon limits voicemail storage. While I understand business owners are busy, that does not change the fact that customers need a reliable way to communicate regarding billing issues. I explained that I believed I had signed up for a one-month membership and was unaware that cancellation required advance notice. Instead of working toward a reasonable resolution, I was offered a free class in place of any consideration of the charges that had accumulated while I was not attending. When I declined, I was told the conversation was over. Most concerning, when I requested confirmation that my membership was canceled and my payment information removed, she hung up on me without that confirmation being provided. My frustration is not simply about the charges--it's about the lack of communication, accountability, and professionalism when trying to resolve a legitimate customer concern. read more

Great classes and great instructors - yoga, Pilates, barre classes. Heated and non-heated formats. read more

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