We had a great experience this location as we are pricing out some marble or granite slabs for a…read moreredo. We found their team to be knowledgeable, friendly, and helpful during our visit. They have quite a selection and they are very informed about your options.

They have a huge selection of granite, marble, quartz, etc. A very very very big selection…read more But when I went there, I was invisible. When I flagged down help, they redirected me to another person who said they'd be with me after they did some measurements. Half an hour goes by and a different person tried to help me, but right off the bat I wish she didn't. The help I got wasn't really help. It was "look over here. Call me after you need me". I was attended to for 2 out of the 45 minutes I spent there. Great selection. Below average service.

Excellent service, quality of material, everything available. One on one service and attention.read more

When I told them what I wanted they immediately showed me exactly what I needed at a price lower…read morethan I expected! They have a great eye for tile, a great eye for quality, and are amazingly nice, personable people. I cannot recommend them any higher than that!

The staff behind the counter weren't very friendly. I walked in, said hello and the guy just…read morestared at me, finally he half s lied and said hello. i should have walked out at that moment. short story, after explsin8 g my project the man assumed I could accomplish the task and was negative. FYI : Men are not the only humans capable of completing carpentry projects. Eventually I worked with a friendly person in the lumber area but they didn't have what I needed. I thought going here would be better than Home Depot and Lowe's but it wasn't , not for me anyway.

INSPECT YOUR LUMBER ORDER - POOR EXCHANGE POLICY…read more 1st experience using this lumber yard. Our contractor recommended them instead of the big box store. We received our lumber order on December 7th, just before the holidays. My contractor inspected the lumber after the 6 day period, which was stored in a secure area from weather conditions. Upon inspection, over 50% of the lumber was unusable. If it were only a few bad pieces, it wouldn't have been an problem. We received lumber pieces with bows, warped twists, humps, bends, huge knots, missing edges, etc. Our contractor had to use pieces that were not the best. As you can see in one of the images, there's a huge knot in the lumber. We called Thomas and asked them to exchange the bad lumber with just good, straight, and true lumber. Deanna declined our request because the inspection was done after their 6 day period. We planned to order additional lumber for planned projects; however, we will stick to other lumberyards and perhaps the BIG box stores that offer a better exchange/return policy

Amazing supplier for your window and door needs. I found all…read morethe staff to be very knowledgeable and most helpful. Use them you won't be disappointed.

Mike and Jose are just the absolute best! Hard working and detail oriented. People of their…read moreword.

Went down to select slabs, I saw one slab it was great…read more looking and a darker one partially below it. I thought we were there to choose the granite not just see their top layer piece and not see a second. hopefully the granite picks will be fine.

I bring several clients a month to Keys Granite and always find something beautiful to upgrade the…read morekitchen or bathroom we are working on. Whether its quartz, granite or quartzite, the selection is amazing and the customer service from Angie and Matt is fabulous! High quality all around. Always a pleasure taking clients here, we never leave disappointed.

* HIGHLY RECOMMEND * We went to six locations looking for kitchen and bathroom counters, and 4…read morePower stood out as the best. Beautiful slabs and top-notch customer service! Can't rant and rave enough about Sherlley!

We were referred to this place by our contractor of our new home, who said many great things about…read morethe products and service. We had ordered a very popular quartz for our island and countertops, but it somehow "wasn't in the shipment" as promised on time, and we were forced to choose another quartz in order to make our closing on time. While we were extremely disappointed in hearing the news that our custom order wouldn't be available on time and that the quartz was on back order for another month, we were able to select another quartz that was thankfully in stock. The new selection was more expensive than our original, however because of the challenge we faced with not receiving our first pick, the price was honored and we were not charged anything additional. There were many slabs to choose in their warehouse. My only complaint is the insufficient lighting in the warehouse, so the light provided does not do the slabs justice. The woman representative assisting us was very helpful and friendly and answered all of our questions and concerns. Installation was prompt and looks great.

This place was recommended by our paver guy and they have so much selection. We were able to find…read morematching travertine tiles for our pool surround. They have so many natural stone options as well as manufactured tiles. Everyone is so nice. I only went in the morning on weekdays and there was minimal wait. They bring stone to your vehicle. I ordered 45 pieces and was able to select the specific travertine tiles I wanted.

Grainger is not typically competitive with their prices. That was not the case this time. While…read morerepainting the living room I figured it would be nice to replace the wall AC air diffusers that had been painted several times. The paint had frozen the blades in place and they could no longer be adjusted. Then there is the time I would need to spend repainting them to look nice. The local big box stores wanted about $25 each and Amazon was about the same. Grainger came in at $7.80 each - yessssssss! The savings added up because I needed four of them. Oh, and they came in the next day after I ordered them for store pickup. Return policy is they take them back as long as they remain in like new condition.

Need anything. This is the place to go! Service is excellent. Staff knows a little about…read moreeverything. My go to for the out of the ordinary items.

Emser has a beautiful Showroom in West Orlando. The staff is knowledgeable and friendly and will…read morehelp you find what you're looking for; it will help if you bring ideas, pictures, etc. since choosing Tile is, or can be, complicated and a bit overwhelming but it's not Emser's fault. It is more that there is so much gorgeous tile to from which to choose! This company was always willing to answer our questions, help us put together ideas and encourage our creativity. I have only the best memories of their assistance in choosing our flooring in 2023. I will caution any homeowner that most of the tile companies that we have dealt with across the past few years seem to prioritize business hours that match with contractors and decor/flooring companies. By that I mean, if you happen to work full-time Monday through Friday, you may find that most tile and stone companies are only open part of the weekend if at all== that was a concern for us since we happen to live at a distance from the side of Orlando that hosts many of the tile and stone companies. It certainly helps to hire a contractor, if not also a designer who can have accounts with the wholesale companies and can obtain samples more readily for you. All in all, we were very satisfied with the friendly and efficient customer service, as well as the selection at Emser Tile.

Overall not s bad company. Beware of Ruben he will tell you what you want to hear and follow…read morethrough with NOTHING