The one on nicholasville road was great! And they got me in and out, and even helped make things…read moreright when we had a change of plans. I highly recommend this ken towered I haven't had a s good of an experience at the other locations.

Scheduled an oil change and when my husband took my car in they said "the system deleted it" and…read morethat we did not have an appointment. He was there for 2hrs. Then I get my car back and my sunglasses are missing. I keep giving this place another chance but they disappoint every single time.

These guys are THE best thing since sliced bread!…read more I took my Jeep Wrangler to another shop in town to have a sensor that was giving me a brake warning light replaced. Next thing, they told me they'd have to replace the wheel assembly. Next thing, they told me they had broken off a bolt in the axle & I needed a new axle. Next thing, they told me it was not drivable. Then the price doubled because they had priced the axle wrong. Next thing, I got cranky & pissed them off. Suddenly, it was drivable and I should come pick it up. Oh, and by the way, it would be $100 for their trouble. I pissed them off some more & they told me to come get it & never darken their door again. I said no problem there! Just by dumb luck & some fairy godmother looking out for me, I picked these guys off of Yelp. Called, told them my story. They said you bet, bring 'er in! They looked it over, sent me photos of what they found, along with calls and descriptions and answers to my questions. Turns out, no broken bolt. No need for an axle. They communicated with me about every step. Sent pictures. Were pleasant, straightforward and gave alternatives when appropriate. They gave me rides to/from home and I didn't even have to ask! They offered! Amazing!!! They pulled the fat out of the fire for me and I am soooo incredibly, over the top, off the charts THRILLED to have blindly stumbled into a nest of bright, honest, honorable people who actually seem to give a damn about their customers & the reputation of their business! Can't thank them enough! As long as they are open, they have my business & my praise for everything they have done!

Long time customer of Auto Pro here. They are prompt when taking care of my vehicle and always…read morehappy to help out- whether it's needed a tire change, a tow, or a ride home while my car is being fixed. Although I drive a Mercedes and need a certified Mercedes mechanic to tackle any serious repairs, I always bring my car here first for a general diagnosis.

The communication is poor, as well as the service. I got a simple service of oil change and tire…read morerotation. The oil plug was not properly sealed and leaked all over my driveway. Thankfully they fixed it. However, the next day, I found a lug nut on my driveway. Apparently, they didn't put the lug nuts on properly. I contacted them about the situation and there was no response, no call back, no concern for my family I drive around in the car. So, thanks to AAA, I had the car checked and eventually towed to another service center. I had high hopes of using their services, since my go to mechanic retired after 20 years of using them. Well, think again! I can't recommend them nor would I even think about sending friends and family to them.

They are always pretty quick and VERY honest! They were quick to diagnose my issues and had a quote…read morelater that day. I am very satisfied and will continue to go there.

If anyone needs anything done to the vehicles, this is the place to take it. Dustin Creech and his…read morewife run an honest and trust worthy shop. My wife was cut off and run off the road and tore the drivers side of the car up. He called me today with a price that I can afford. The car is an older 2006 Nissan Sentra and i was worried that the damage might be more than what the car is worth. That scared me because thats our only running vehicle at the time, but he worked with and now we're able to get it back. I have 2 more vehicles that needs work on as well, and he'll be the only person I let touch them. Thank you again Dustin. Dwain Smith

I hate to leave a semi negative review since I am a small business supporter, but the owner left me…read morein the parking lot for 30 minutes without notifying me he would be late. The most frustrating part is I left him a list and ask him to call me when he got to the shop so I could clarify what I wanted done, which he didn't because "he didn't have time." Just not a whole lot of respect for a new customer. He doesn't work on tires or underneath the dashes which were not communicated to me beforehand. He changed the oil and the serpentine belt when it didn't even need it. For charging 100 dollars an hour for service that was unwarranted, I wouldn't reccomend creech auto.

I choose to drive an older car not out of necessity but due to preference. We have two Buick…read moreEnclaves (2021 & 2015) that would be logical for me to use but I find my 1996 Buick Roadmaster station wagon fits me better. It's easy to get in and out of and I'm accustomed to sitting lower to the ground. Unfortunately being an older car means that most car dealer service departments are not equipped to work on it. We had located a location in Shelbyville that provided good repair service for it but that business closed due to the owner retiring. This Fall my car absolutely needed attention and became unreliable to drive as it sputtered and chugged. Then our local newspaper took votes county wide for The Best Of.... We read with interest the results and noticed the category Best of Automotive Repair. The number one winner was West Automotive. My husband took a drive to the business and visited with the owner and employees. He came home quite energized that this was the correct business to service my car. Several weeks ago we dropped my car off for repairs. Yep, as I thought my spark plug wires needed to be replaced because I lost the battle with the squirrels. While they did this work they also informed us the water pump needed to be replaced. Within the week my car was repaired and back purring like a kitten. They even greased my squeaking door. We now know where to take the car in the future. It was truly a five star experience.

I went to them a year or two ago to have the AC compressor replaced in my wife's car. They were…read morevery honest high-quality. I haven't had any problems out of the AC would definitely go again anytime I need something.

Very Trustworthy and honorable mechanic. Was taking a test drive on a vehicle I was thinking about…read morepurchasing, and they took a look at the car for no extra charge, and did a thorough job. They gave us pointers and advice that was also helpful. Would 100% go back if another job needed to be done. Special shoutout to Marcus who helped through the whole process.

Haven't even been in the shop yet! The customer experience is already over the top! Texted me after…read morehours, have a website for appointments, offer a loaner car or a ride, a free air station 24/7, as well as a drop box. Highly impressed and looking forward to starting a great maintenance relationship with a local business!

I had a very good experience when buying a car from Cardealz. Mike is a good man and very fair. I…read morewas leary going to buy a car by myself because I'm a 70 yr old female with limited knowledge of engines. I am so grateful to have a honest dealer. I would definitely buy from here again. Thank you Mike!

We have bought 3 cars from this dealership and we have always been more than satisfied!! Every time…read moreI explain the kind of vehicle I want he has always came through! We just recently purchased our recent vehicle and we are in love! Mike is very personable and professional!! I highly recommend this business!