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    Crossroads Ribshack

    5.0 (1 review)
    Open 11:00 am - 8:00 pm
    Updated 2 months ago

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    Simon's - Salmon BLT salad is so flavorful!

    Simon's

    4.3(29 reviews)
    36.0 mi

    My husband and I are in the area for business and found this place because of the reviews, here, on…read moreYelp. We had the brisket loaded fries, stuffed oven roasted chicken, green beans, side salad, and hushpuppies. They were ALL phenomenal and the chicken was the most tender chicken either of us have ever had! Our server (I've forgotten her name....Mariah?) was very attentive and sweet. The atmosphere was a bit elevated without being stuffy.....a great downtown vibe. We've already decided, if we are back in the area, this place is a MUST!!

    As an international traveling service and food industry critic while unbeknownst to the owner nor…read morestaff, the following is what I experienced: + Comfortable atmosphere. + Salmon Salad was selected by three within our group, which each enjoyed and were not fishy tasting. +/- Salad Bar was clean and ample, but no Blue Cheese. +/- Catfish was okay, but not the finest encountered. - Our Server (Madison H) was terrible! She acted like this was her first day on the job (of any job) and not proactive. When asked for a Bloody Mary she failed to offer any options as published; "pick a spirit then mix and match signature mixes and toppings". When quizzed in depth about the menu, she was clueless. She mixed up our plates because she did not make note of who ordered what. Very slow to present the checks even with the restaurant @~25% capacity. - Seafood Gumbo's flavor was so bad, I could not eat more than one bite. - Meatloaf quality was the worst I've ever experienced. - Twice Baked Potato was very dry and baked far too long. - - - When presented with the check, Madison H failed to clarify that a tip @20% was already included due to our group size of six or more, which was tucked within the tax lines. This was overlooked and she received 30% more than she earned and deserved. - - - The Owner's procedure of have the waitstaff use a handheld credit card machine is fine, if they train the waiters to actually walk away after presenting the check, allowing the customer to review the details of the check and not be rushed. Madison H just presented to check and stood over the table, impatiently waiting to jam the machine into customers face. - - - The Owner also has the gall to charge an extra 3% for using a credit card! Be for real, this is part of doing business, price it in your pricing. Talk about nickel & dime'ing, WOW!!! STEER CLEAR!!! You have so many other greater options, even if you need to drive more.

    Photos
    Simon's - Seating area (non bar side)

    Seating area (non bar side)

    Simon's - Chili with hush puppy.

    Chili with hush puppy.

    Simon's

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    Crossroads Ribshack - newamerican - Updated May 2026

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