After a bad blowout on the HWY, I needed my RV's undercarriage sealed up and attention paid to my…read moreslide to get it to work again. Lindy was extremely helpful, friendly, and honestly wanting me to get back on the road ASAP. Jay, a knowledgeable technician got right on it, and I was back on the road in an hour. I'd return in a heartbeat.

Sad place now. Bought a new 5th Wheel from this dealer 4 years ago. It was thriving, Brock, the…read moresalesman was great, he left. They have fired or lost any good people. Walked in today to check on a part I ordered last year, no RV guy to help. No inventory. Andi, the warranty person who was great is gone. Too bad, liked the RV service, easy to work with. I can't see how they will be open much longer. Flapping in the breeze.

My husband and I drove from Oregon to Idaho to purchase a used camper. Upon arriving we were…read moregetting a walk around by Gary and Mike. We knew the camper was a little rough, but were assured that it was cleaned up and the roof had been inspected and sealed. Unfortunately we took their word for it. We inspected the camper ourselves while there, but didn't climb on the roof. After driving 750miles back home we then did our own full inspection. What we found was beyond disgusting inside the hanging cabinets and the roof had a big tear around a vent and a previous patch. We contacted Mike and explained the roof situation. He agreed to send the material to repair the roof ourselves.Do not trust them one bit when buying a camper or trailer because they lie about work having been done. Please inspect fully before leaving with your new camper. Below are some pics of what we had to deal with.

DO NOT BUY from PARRIS RV Only reason I am writing this is…read moredue to multiple issues in our experience with Parris RV Absolute worst experience from buying the RV, Quality of the RV, and service warranty of the RV. Salesman lied which is typical and I expected that. Now after dealing with Parris RV on other sides of their house I realize they could care less about the customer and only focus on their bottom line. After not being able to use our RV more than twice since we bought it because it has sat on their lot for warranty repair work for 3 months plus they could not get us in for three weeks for a potential propane line leak that could cause it to explode, no rush on their part to get us in at all. There was zero communication on their part after dropping it off and being told we would hear from them next day or no later than Monday, zero information as to what is happening with our RV, we finally had to contact them not only once but THREE times (Don't bother with voicemail)! The final time after going directly to the GM we were contacted after the weekend saying it was all the sudden done, result proved that to be a lie. When we got there to inspect the RV work done, only one item of numerous items had been completed after months and again zero communication. The linoleum was still bubbling, shower floor still had no support work done, vent covers missing, wallpaper still rippling trim work not fixed, the slide out is apparently an issue we have to live with, door still not locking and screen door wouldn't stay shut, skirting issues not addressed. The way they finally "fixed" the linoleum floor was to just inject glue in the bubbled spots which will fail again and will be out of warranty at that point so won't be on them to fix it after that. We were told by the GM of the Payson location where the warranty work is being preformed, that "buying a trailer from us is like building a custom home, you get what you pay for and a $35k trailer is not expected to be built with quality" and that "no RV is going to be perfect". He told us they can't buy the RV back and will only trade in the RV but THEY can't loose money. They don't care about the money we are loosing having it sit and still make payments and the fact that we have missed trips due to their incompetency. After enough complaining from us due to their incompetency, they had to involve the overall GM who has been doing this for 27yrs and will ensure you he is on your side and just a farm boy from Idaho (sales 101, relate with your customer). He is much more aware of the what he says and how it is said, told us our coach is great and perfect for us, and that he walked through it front to back to make sure it was ready yet somehow missed that the shower was not cleaned or fully ready and obviously did not check the wallpaper around the shower that I had complained about previously and no one has mentioned or pointed out again cause it is a harder fix (still not fixed even though it is "done" and dropped off to us). After telling us the owner (not sure if this is Brett or Dori) will only trade us straight across exact $Price$, because they refuse to cut us a check for a different RV, not one we might actually like, again it is about their bottom line and not looking like they lost money, no care for customer at all. We were told numerous times by the Payson GM and Company GM and their service manager that the failure to communicate was on them and they apologize yet still failed in the exact same areas, they are also quick to state they know there is no Lemon Law for RVs in Utah. They also managed to loose our Puma spare tire cover and replace it with theirs. Bottom Line is that Parris RV does not care about the customer just what they can sell you and tell you what a great deal you are getting and get you our the door with a poor quality, you get what you pay for, $35K RV Don't make the same mistake we did, DO NOT BUY from PARRIS RV!

Purchased a teardrop camper from them last year and continue to use them for maintenance and…read morestorage. I've never dealt with a business so kind and accommodating. Incredible people, close knit team, and they don't try to screw you!!

Was on vacation about a month ago when disaster struck and long story short I have a new truck that…read moresits about 4" higher than the old truck and squats far less when I hook up my RV I came back to rescue. As a result my weight distribution hitch was completely off and I didn't have tools to rectify that. But the amazing staff and techs at Teton had me sorted in short order. I wish I was better with names but there is a "seasoned" shall we say, tech, and his "young apprentice" (no slouch in his own right) were absolutely fantastic. Now, I used to be a professional mechanic myself so I notice little details and these guys are top notch technicians I can tell you. All the staff were fantastic and if I'm ever back to Idaho Falls I owe them a box of donuts!

My mom, who is retired and on a fixed income, recently bought an RV from Camping World of Idaho…read moreFalls so that she could have a place to stay near my house, as I just had a baby. We had a great experience buying the RV, and we felt that everyone was very kind, straight-forward and patient. In retrospect, though, I have two complaints. The first is their partnership with Good Sam's. Nothing good about it. Aaron, her sales person, convinced my mom to buy the extended warranty plan from Good Sam's, which seemed to make sense, as she was buying a used RV and we have no skills in fixing it ourselves. But when the heater stopped working in the middle of the night (and it was 8 degrees, by the way), Good Sam's claimed not to have her policy. Our experience with Camping World's customer service has been less than stellar (second complaint). It's very hard to get someone on the phone who can help with any issue. That said, Mom was able to get someone on the phone finally yesterday. Her name was Leslie, and she was very helpful, tracking down all the records that Good Sam's claimed not to have, including the date Good Sam's cashed the check for her payment on that warranty, since they also claimed to have never been paid. Bottom line: don't be convinced to do business with Good Sam's. Find another policy. It's too late for my mom, and I'm very disappointed that Camping World would recommend that anyone, let alone a retiree who is using her RV as a residence, do any business with Good Sam's.

We purchased a travel trailer in June of this year after looking at numerous different dealers and…read morefloor plans. No specific reason for purchasing from CW other than Coleman trailers are exclusive to them. I was a little worried because of all the negative reviews I'd heard. Our purchasing experience was pretty smooth. We did our homework and knew we did not want to purchase any of the additional warranties/coverages. We have used our trailer regularly over the summer and early fall. The only issue we had was not the fault of CW. We had an ongoing problem with our trailer slide. The service department was great about getting us in and when the problem wasn't fixed initially, they followed up with the manufacturer until the problem was fixed solved. Casey and Jesse were great! Overall a good experience. I'm a firm believer that you 'get what you pay for' in the sense of being educated before making a big purchase and don't blame everything on the dealer.

Jonathan was fantastic to work with! Super patient, thorough and helpful. I had never used the…read morevideo call/ app before and he walked me through it, very patiently. (A bonus was that I was expecting his call in 90 mins but received a call 20 mins after placing w dispatch, which was a nice surprise.) He tried several things, calmly explaining what he was looking for and needed me to do, investigating every option before we discovered the issue. Even when my internet went out and lost the camera, he pressed on. I'll definitely use Bish's again. (Ultimately he couldn't fix it because of a wild eff up from a previous tech (not Bish). It's the stuff you just can't make up!)

Great service! Very helpful, highly recommend this service! Video calls make it so nice to talk it…read morethrough!

Thank you Adam for taking me last minute and finding the issue with my rig! You and your Tech…read moreDavid stayed on it til you located and fixed the problem. You were thorough and friendly. You both toughed out being on roof and in 100° heat to make sure we are safe and cool. You Rock!!!

I spent over $4500 and 5 days at Eagle Rock to remedy engine overheating problems. They completely…read moremisdiagnosed the issue and I left with absolutely nothing resolved. The owner and manager were rude and unapologetic. Actually even said "It sucks to be me".

Talk about an amazing place with an awesome atmosphere. I recently had an awesome encounter with a…read moresalesman, who was also from the great state of Texas (where I rescue dogs). I was/am looking for a possible transport vehicle and was extremely surprised at what a good time we had. I actually feel like I left with a friend. Tom Baxter was knowledgeable about products, warranty, service, and an all around awesome guy! Do yourself a favor and ask for Tom when you visit Smith RVs. A+ all around!

Worse place to purchase anything. I can't believe anyone would give this place more then 1star…read more After they had my 43ft 5th wheel for over seven months and did no repairs they then said it was out of warranty even though it was under warranty when I gave it to them . Trust me if you purchase from them you WILL be sorry