Recently I received an arterial transplant in my leg. The surgery was performed by Dr. Kahn…read more Everything went perfectly. Upon recovery I was treated like family from the doctors to the room cleaning crews. I could not have experienced better treatment. Saint Joseph's Hospital was truly amazing and I would recommend it to anyone needing medical assistance. Thank you all at Saint Joseph's Hospital for all you have done for me and God bless.

Absolutely terrible experience. Extremely rude nurses who do not care about their patients. I even…read moreescalated it to the nurse manager and she was just as rude and unhelpful as her nursing staff. Avoid at all costs, unless you have no choice like me and my dad.

Excellent staff and secure building. Valet parking is helpful as this place is huge…read more Bring your walking shoes, cane or your walker. The volunteers go above & beyond. Highly recommend all of Upstate Hospital services.

Want to know why security is so tight at this hospital? It's because of the pathetic and lack of…read moretimely care you receive and then pay through the soul for. My wife has Dementia/Alzheimer's. It's all in her records. Everything my wife has is documented through the Upstate system. I had an ambulance bring my wife in on 6/20/2026 because she was indicating she was in pain. I had already heard the nightmares of walking in to the ER and thought coming by ambulance would be more attentive to my wife's situation and for that part, I was right. While checking my wife in, I indicated numerous times that my wife has Dementia/Alzheimer's and cannot be left alone because she would be confused and frightened. What did they do? They put her into a room with FOUR(4) other patients with nothing but a thin curtain separating everyone and left her alone. I had a feeling that they left her alone and I was right and when I pressured them, they let me go sit with her. For the next 10 hours, I could not believe what my wife and I had to experience. Insane waiting times for everything. Hearing the other three patients problems and resolves. Hearing the other patients in pain. Hearing the other patients on their phones. Hearing what the other patients were playing on their phones to kill the egregious wait times. The loudness. The banging of walls and furniture being dragged from one place to another. Every sound that was to be heard left my wife thinking it something to do with her and the whole of it all was just blowing her mind. There was bits and pieces of medical trash on the floor everywhere. We were right outside the nursing station and it sounded more like a bar because the profanity and defamed talk about other patients left me completely in shock. After many, many hours of waiting my wife was finally getting tested. Bloodwork, CT scans, EKG scans, X-rays. When all was said and done, I reminded the nurse Darwin twice to please make sure to remove all the electrode connectors before discharging her to go home. Guess what I found when I got my wife home home? A body full of electrodes and tapings that were never removed, leaving me to have to do it myself. I will say that the staff and doctors were polite and courteous to our faces, albeit the experience as a whole was more like something out of a third world country. The outrageous prices and costs that come after this woeful experience does not justify anything whatsoever and that's why security is so tight in these places. Once you see the bill, you'll want to go in there and take things into your own hands. YOU are not getting what you pay so much money for out of your hard earned paychecks and your Gestapo styled taxes that are stolen from you. When the prices paid matches the experience occurred, then we will have nothing to gripe about. I'm embarrassed to say that I was born in this building when it was under the Community General Hospital flagship. Something has to give to justify the ways and means. I never thought I would say to stay away from all these hospitals unless it's absolutely necessary...but yes, stay away.

We were on vacation in upstate New York when my husband suffered a medical emergency that required…read morea hospital visit. After surgery at Oneida hospital, his recovery was not going well and he was transferred to the Neurological ICU at Upstate. After more than a week there, he passed away. I cannot say enough positive things about the ICU team and the people who cared for him. A lot of people came and went over the time we were there, but the care and attention were unfailing and compassionate. I particularly want to acknowledge Dr. Mehta, whose compassion was unbounded and whose practicality was unmatched as we dealt with some very difficult decisions. She communicated regularly with my family and helped us understand the process we were going through.

I have great confidence in this hospital, as far as an outstanding medical care facility…read more My only complaint, is how far one has to walk to reach the ICU ward. It is like a maze getting there.

Very poor care. Not just for me but for the other two patients in my room. Turned on light for…read moreassistance it would take at least 20 minutes for anyone to show up. Only to tell you they needed to get someone else. All three of us patience had surgery. Pain meds were very slow coming. While we were in severe pain. Contacted the complaints dept. when I got home only to have them tell me "The RN's must have been busy with other patients or needed time for presciption for new meds. That was not the case for me. Out of 3 days of being there and two other patients needing meds. They want me to believe The RN's were always busy. Always waited 20 minutes or more for any assistance. Waited 45minutes on one occasion to get help with getting from my bed to restroom.

Absolutely terrible! Unwilling to let more than 2 visitors in room despite far travel. Would not…read morerecommend. Go elsewhere is you have people who love you!

outpatient care; I received good matches with compassionate, good listener and genuinely wanting to…read morehelp and give solutions of different forms of treatment for neuroplasticity of the people I worked with. This support, knowledge and compassion is just what I needed to help me start to recover.

I was sent to evaluation for throwing a water balloon at my mom…read more The police showed up and sent me to the hospital after my mother told me that if I didn't apologize for it she would call the police. I threw it while I was in an argument. I am not making this up. I am not lying. After being sent to Hutchings, the social worker and therapist insisted there was something wrong with my brain. I'd tell them my issues with my parents and people around the town, and they would roll their eyes and look at ceiling. The television was on all night and when I'd tell my doctor about this the staff would insist I was hearing voices. Originally I was on the "south" side, where people of "ethnicity" were. The people there were very scary and they then sent me to the "west" side after complaining many times. The food was practically inedible, probably worse than the food you would see in a prison. On the West side the staff would call me names like "kike" and they would write reports saying what I was doing at every moment. I had told my doctor that my parents were abusive and when she would ask for examples would say that my dad had borderline personality disorder and that my mom had been stealing and wearing my underwear. There is many other examples but I will not say them in this review. One time as a prank I had set up a mannequin to scare people. It looked like a child with a blanket over him, completely white similar looking to a ghost, and I had created it out of the two hampers, some pillows and a pair of shoes I didn't use. My social worker told my mom that I should be kept in there longer since I was having hallucinations of a ghost. I also asked for a belt since my pants were getting baggy because I was rapidly losing weight from malnourishment. They never gave me a belt. I also asked for a book, band-aids, a purple sweater, and a CD player with jazz Cd's that my mother had given the staff for me, and they never let me have those things the whole time I was there even though they told my mother that they had given them to me. I also got an infection on my face, from a pillow that the staff gave me that reeked of urine. The first week I was not allowed to go outside, and they didn't even let anyone go outside. After a week of complaining, we were allowed to go to the "patio", which was the size of a very, very small backyard. For "group" the activity organizer made us do things like read children's books and paint using acrylic with overused brushes. I kept on asking if I they would let me have a discharge since I needed to get back into school before it started, and instead they made me go to "school" with a teacher who didn't know anything about the assignments I was given from my school. My mom had short visits with me and the staff would act completely different when she was there and she was not allowed to see where I slept because of a "policy". The temperature was constantly 62 degrees. I had said to my doctor once, "How's that insurance money working out for you?" And she turned a deep shade of red. After my discharge I was in worse shape then I was in originally, and I was just acting so they would let me out. On the day of discharge they made me fill out a form rating the hospital, and they said that it was required for when I would leave. My hands were shaking and I rated everything "good" to "excellent" because I was afraid they were going to keep me in there longer if I didn't fill it out they way they wanted. The whole time I was filling it out the doctor would stare me straight in the eyes. My mom would also stare at me the whole time I talked and would cake herself with makeup, and she would never wear makeup at her job or in real life. She was also wearing gold earrings that I had in my jewelry box, and when I got angry and said that my mom stole them from me she would say to the doctors that I was lying about it. There's much more to this story but I think you can get the picture from this review. I also think a guy from the staff was having sex with one of the patients.

Dr. Patrick Smith is an amazing dentist. He is the only person I fully trust for all of my dental…read moreneeds. Overall this is a great dental practice. The support staff is very friendly and extremely knowledgeable. Highly recommended if your looking for a dentist in the Syracuse area.

I went to the syracuse VA emergency room last month. I hurt shoulder and the doctor on call ask me…read morewhat I hoped to accomplish. I can't believe he asked that. I wonder where the VA gets some of these doctors. I have been going to the VA for years and I know your not getting the best care. I will start going outside the VA in the new year. I find going to the VA a waste of time.

I use the VA hospital a lot. I have not received better care anywhere. I cannot say enough good…read morethings about the care I have received. Both in Patient and out patient care. Everything is on time, even early. everyone is very friendly and courteous. All my Doctors have been friendly and knowledgeable. I have been a patient at the amputee clinic for the past 6 months. Everyone is fantastic. They have been right on top of everything and they have been with me every step of the way and taken care of all my needs. I hope everyone has the same experience I did and I hope the hospital administration appreciates the quality of people they have working there.

Two of my children have blood disorders and have had to have extensive stays at Golisano. I LOVE…read moreLOVE LOVE this hospital and feel so blessed that we have the facility and staff right here in our city. These people literally saved one of my children's life. Parents are allowed to stay right in their child's private room, that is much bigger than most hotel rooms! Each room has a playstation, huge walk in bathroom, and an amazing view of the city. The building has state of the art playrooms, a quite nature room that plays soothing sounds like running water, a free laundry room so parents can do their laundry, and food that tasted great! The facility is so beautiful and calming, it really helps not kids not only physically get better but mentally too!

I understand that there are much bigger emergencies than stitches ... however if my child gets…read moretransported to a hospital for stitches by ambulance she should not be waiting for a room for hours and then be told it will be hours before they can do the stitches. First bad experience I've had here. I've been seen quicker for smaller emergencies than this with more people in need of rooms.

I am a doctor that works here as a Locum Tenen Radiologist and I was treated here as well! I cannot…read moresay enough wonderful things about this hospital. The staff that I work for is amazing, compassionate and caring! I was also treated in my own ER and Radiology Department after an accident. I received excellent quick care that was made easier by hospital staff, ER nurses, and doctors that took care of me quickly. When other ER rooms are slow, consider coming here. We love our patients and staff!

My last stay there was in 2006; for quite an intensive surgery. Life Saving Bypass…read more I was rolled into ICU, still intubated & the nurses shift was ending after 3 PM. She asked the recovery nurse, Why are you dumping her on me? As a Nurse myself, Who could hear but not speak; I was anguished & thankful her shift was ending. The next day, I was wheel chaired to the med/surg unit. I asked to be bathed. They threw wet wipes on the tray table...DIY, I guessed. Day 3...I Demanded to Shower...a nice make nurse got me to the shower & disappeared. I managed, despite an incision from breast bone to pubic bone. No TY to them. Pray I never see them again

Just started as a new patient, had x rays done a 5mm kidney stone was found, but it's impossible to…read moreeven get through to the receptionist to even schedule an appt. I requested call backs 3 times and got no call. The quality of care is unacceptable. It's not the doctor it's the fact that im being told on a recording that my wait time is less than 59 minutes!!!! That was enough to make me have to find a new primary with a potentially dangerous situation with the kidney stone. UNACCEPTABLE