My son's car was making noise in the front end & I took the car here as they came highly…read morerecommended. Josh & his team did a pre-check which confirmed we needed struts. They also located an oil leak that was pooling near the engine. Before any work was done, Josh sent an email detailing the work needed with prices. We decided to wait on leak until it was time for oil change to save money. (should listen to your mechanic) Struts were done and for a favorable price I might add. After a conversation with my son & husband, we decided to move forward with oil leak repair. So glad we did. Would HIGHLY recommend bringing your automobile here for repairs.

Josh is a hardworking and honest person. He immediately diagnosed our issue and had it fixed…read more Reasonably priced and just a good place to do business.

SO GRATEFUL! We were traveling on 75 towards Gatlinburg while towing our rv. The TPMS monitor…read morestarted going off and our tire pressure began dropping rapidly. Thank goodness we were a few miles from the exit for Matlock Tire! We made it with pressure in the low twenties and my husband parked out front and went in. They had us pull into a large bay and were able to diagnose the problem, fix it, and have us out in less than thirty minutes. They were so kind and we are so grateful!

Been dealing with these folks for a few years. Always courteous and the work is done right the…read morefirst time. It's best to call and make an appointment.

Love this place. Great work, honest and fair. Would not use anyone else…read more One of the few honest repair companies left.

If you are looking for a 10 STAR automotive repair shop that will help you figure out what is…read morereally going on with your car, call Scott right now! He is full of knowledge, integrity, and honesty. He also has excellent character values. I knew from my initial phone conversation with Scott that he could appreciate and understand how hard it is for a woman to find a mechanic they can trust. He is this person! Not only was Scott able to pinpoint my concerns when he test drove my car, but then he fixed the problem immediately while I waited. A future repair may take more time, may need to order parts, but I won't take my car to anyone else. Chivalry is not dead at R & S Automotive. Thank you Scott.

Marty is great to deal with. Charged me half of what the Chrysler dealership wanted to charge me…read morefor the wheel speed sensor and had it done in 1 day! He gets you in right away, calls you with pricing and sends a text when your vehicle is ready for pickup. Will return here for everything we need done to our vehicles!!

Excellent, honest service!! I took my car in this morning because my windshield washer fluid…read morereservoir was leaking and not holding fluid. The mechanic put my car on a hoist and told me that there is a crack in the lower neck area of the reservoir; the large tank is still holding about one gallon of fluid. He gave me an estimate of the cost to replace it, but said it's ok to just leave it alone. There was no charge for his time and troubleshooting. Thank you!!

Top Notch service! Super helpful when my trailer tire went flat! I will be back for other service…read moreneeds!

Took my sons truck in to have it fixed. I was told that it…read morewas the cam and crank shift sensors. $980 later it still isn't fixed. Then they said it was a catalytic converter and they couldn't do that. They should've known that beforehand instead of charging me money I didn't need to pay. If they catalytic converters are bad, it will say the cam and cranks shift sensors are bad also but if you look into it, you'll find out what it really was. I took it somewhere else. Had it fixed in two days for $200.

I contacted him via messenger about fixing my car and he didn't respond back until 3 weeks later…read more Would not recommend..

They did a super great job with my brakes and were very good at answering my questions and ensuring…read morethat I got the best deal possible! Much better than any of the chains I have been to before! Super friendly, fast, and overall fantastic service. 100% would recommend.

These gents are trustworthy, efficient & super friendly. They helped me with my truck first thing…read morein the morning, & provided me with great insight. All around professionals. I will only be using Automotive Solutions going forward & you should too! Highly recommend! God bless!

I took my car to Automotive Solutions for a second opinion. I had taken my car to a franchise-type…read moreauto shop for an oil change and inspection and these people told me that there were parts that needed to be changed immediately. These repairs totaled more than $1,500. Upon the inspection at Automotive Solutions, they told me that my car was in good shape and didn't need any repairs. I recommend Automotive Solutions 100% for their honesty and professionalism. Thank you Barry & Lynn! You have a new customer now!

Justin, though we have not ever met, you should know my experience today with your crew.I was…read morelooking for someplace closer to home (Dogwood Shores) that was local small business to support. In todays business climate, it's not just enough to do a good job, but with reviews and the internet working for and against you, you better know your stuff. So, I said 4 Cross Climate 2 tires, and anything else it needs. Nobody tried to sell me what I didn't need for moms ride (13' Roo Outback with 32k miles) checked it all out for me, matched the quote I had been given. I will now be bringing everything we have to them. Bonus for clean bathroom, very well heated, nice chairs, and friendly people. I mostly had by email and phone talked with Wayne Carlisle. He got my tires in didn't give me any hassle since its not a on the shelf thing. Roughly 2 hours four tires mounted balanced and alignment. Today 4.5 out of 5 stars, if they would have had coffee or a tv Id have given them all five stars!

Creekwood auto used to be a very honorable and upstanding auto repair shop. I have a feeling since…read moreour last visit... this business has changed hands. Our recent experience that happened over the July 4 week...yielded a worker, I assume the new owner... who is not only rude but also elected to used profanity. He lied and was completely unprofessional. We brought my daughter's vehicle in to be evaluated for suspension issues. The estimate came back listing all these areas that had nothing to do with a suspension. It was a method of upselling. Making more money when it was not a necessary fix. We declined all services because the prices were over the top ridiculous. A brake job...was quoted at almost $800. Brakes while important... really don't have a lot to do with suspension specifically. We went to pick up the vehicle when we were slapped with a $250 inspection charge. No actual work was done. It was all denied. The average inspection which takes approximately 32 minutes... should yield a cost between $50-$100. I'm getting this information right off of Google. These are nationwide statistics. When I discussed this fee with the gentleman... who does not deserve this title...he said it took him a full hour to "write up" the estimate. First of all, what the heck does that mean? Writing up the inspection should be factored into the cost of an actual visual inspection. So basically... they charge $230 not including tax...for one hour of time... which is 100% higher than the national average. I have the receipt to prove it. He even said we authorized this inspection. No. We did not. This is a lie. We authorized for him to look at the suspension of the vehicle, not for all the other things that they decided to evaluate without our knowledge. I paid the full bill. When I got home, I was actually thinking about disputing the charges. This repair shop no longer bears the high values and ethics it once had under previous ownership. It was great under previous management. Of course I'm assuming due to the change in ethics and values, that Creekwood auto is under new ownership. If it's not, then the dude needs to be fired. He is bringing down this business. When we brought this same vehicle to a totally different mechanic a few weeks later, not only did they confirm there were no suspension issues... but they also confirmed there nothing wrong in the areas listed on the "should fix" bullet points stated on Creekwood auto inspection report... The new shop fixed the brakes/rotors and did a full tuneup for $425. I paid more than half of this sum to Creekwood auto for a one hour inspection. Think twice before bringing your vehicle to Creekwood auto. You will be fully ripped off if you do. Do your research. Call around to other mechanics. Get pricing for an inspection. If you choose to use Creekwood auto (big mistake) at the time of dropping off your vehicle... get in writing the scope of work behind why you're bringing your vehicle in. Also getting in writing the price for their inspection. Never again will anybody in my family use Creekwood auto. They have lost a customer for life. Hopefully this review... will make auto owners aware of the unprofessional the shenanigans detailed above. They have been reported to Better Business Bureau. To any current customers... review, review, review... Post a Google review with a rating whether your experience be good or bad. Consumers should know about the experiences of others Do your research and think twice before using them. You are in control of the wheel. Don't let Creekwood auto take this right away from you. Get this Yelp allows business owners to take down unfavorable reviews. Who knows how long my review will last. Disappointing!!

Out of all the service centers in East Tennessee for Intoxalock this place is hands-down the best…read more Great service great communication and was very helpful with helping me understand how my machine works and what I can and cannot do. When you call this place ask for Shadow. She's amazing.

From the owner: We are an Authorized U-Haul Dealer for all your moving needs. We are an Authorized Intoxalock and…read moreLifesafer Installation Center and Calibration for all breathalyzer needs. We do offer Title work for all vehicles, trailers, motorcycles and boats. We do small Auto Repair and Recovery. We do offer storage for semi-trailers.

Marty has been very awesome working on my car .Very professional and I think his prices are very…read morereasonable and fair , he's not one that tries to take you to the cleaners or break your bank with his prices highly recommend him to anyone who wants a real honest mechanic. Suzy Smudrick

I recently saw where Marty started he couldn't find any record of me, or my car, and that he…read morecouldn't understand why I hadn't contacted him first. Let me clarify- I have my receipts, and bank statements showing the payments, and I tried. However, after once again being greeted by what I can only assume is a Neanderthal, who once again grunted " He ain't here " and hung up on me, I decided not to waste my effort, and contacted a different mechanic to ensure the safety of the vehicle I use to transport my family. This situation was extremely frustrating, but today I saw a message from Marty regarding this issue, that was sent 26 days ago. Although the message was sent months after the incident, I do feel it's only fair to give him an opportunity to correct, or at least address the issue. I left my contact information and am hoping to hear from him. I'll update my review accordingly.