Honest mechanic with reasonable prices. This is why he is #1 on yelp! THANK YOU BAO & CREW!read more

Bao is the best. Had car problems in the middle of a 10 hour drive; they were about the only shop…read moreopen on a Saturday afternoon. Despite being very busy, he took the time to assess and resolve the issue and save what could have been a terrible vacation interruption. With the urgency of the situation, would have been easy to charge a premium, but he was looking for the best way to resolve the issue while minimizing my costs for parts. Only regret is that he isn't close enough to go to him more often!

I have been going to this business for 20 years. I have always trusted them. Even as a female going…read moreto a repair shop. We all know that can be tricky sometimes. I had the best experience today and just want to thank everyone for helping me out, finding me the best pricing, and overall, being honest. I will continue to go here as well as my family will. Thank you National team. You all are the best!!!!

They are very expensive and I had them put brakes on my truck and I spent over 1500.00 and I bought…read moremost of the parts. They were very nice to me but they're pricey!!!

Fantastic Services. On time and on quote And this thing runs like butter. I had no idea how bad…read morethat transmission was. I own a used 2020 Jeep Gladiator that had major gear slippage and wouldn't even engage reverse a week or so before I called. They had it in Monday morning and done by Friday mornin. Used transmission, super low mileage and a two year warranty. Highly recommended.

My Prizm is 29 years old and I was expecting the worst, considering the…read more age and miles I have put on this transmission. The manager, Michael, allayed my apprehension, assuring me that since the transmission had to be pulled anyway, that everything would be inspected and repaired or replaced. They replaced two seals and had it running like NEW in one day. They could have replaced EVERY part in it and I really would have expected that. They are honest, almost to a fault, I'll NEVER take a transmission anywhere else. THERE ARE NO REBUILT TRANSMISSIONS AVAILABLE FOR A 1997 GEO PRIZM and I'm certain that Michael was aware of that little complication, yet he charged me a hundred dollars less than what he had quoted me. This ALONE should speak volumes about this company. If you're a veteran, be sure you tell Michael that up front.

These people do not know what they are doing. its like 3 people and they all work second jobs so…read morethey are not always available. i had requested for them to come out late at night to help with a serpentine belt, to their credit they did. but the belt we had didn't fit so they had to com back in the morning. the next day we were ghosted all day by the mechanic and when we called the office they were like "he's on his way" but hours pass and he's a no show. the office cant even get a hold of him. id say stay clear of these people.

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

Very friendly people. I was on my way to Atlanta GA from Columbus OH when my car started…read moreoverheating and luckily they were nearby. Called them at 4:30 and told them of my situation and although they closed at 5 they were willing to help me before. I myself messed up and kept driving it overheated so the head gasket broke. Anthony was nice enough to give me a ride to a hotel nearby and gave me good local advice.

From the owner: We service all makes and models of vehicles. Small repairs from oil and filter changes and tires up…read moreto bigger jobs such as engines and transmissions, we also service steering and suspension components, and timing components.

we talked and agreed on me calling back with I got money for him to work then a couple days later…read morehe texted me and when I replied he called and started yelling at me and assuming I wanted him to do it for free (I did not) I was just replying to a text like a normal person does

From the owner: If you call me when your vehicle breaks down or just needs routine maintenance, you will save…read morehundreds of dollars for the same quality work! I come whenever and whenever I'm needing. In my work truck I have a FULL Auto shop. Including a full size compressor mounted in as well as a Dealer level scan tool that can scan, diagnose, and even customize ANY car, truck, Van, diesel, motorcycle, fourwheeler, side by side, etc

Regularly bring our vehicles here for service and have always been pleased with the quality…read moreservice, honest and constant communication, and fair cost.

Probably the worst car repair shop experience of my life. We have been bringing all of our cars…read morehere for the past 15 years but never again. We bought 4 new tires from them about 3 months ago. Scheduling the service was a nightmare, I missed 2 days of work because they did not get to it on the day we made the appointment even though I dropped it off right after they opened. They didn't call to tell me it wouldn't be ready and there was no answer from repeated phone calls so I just had to go down there to find out that it would be another day. When I did get the car back, they tried charging $200 more than we were quoted and the car was all the sudden making a terrible noise (like it had no shocks or something) had to take it back 2 more times in the next few days and was told that it wasn't caused by anything they did but that they would take care of it. When we brought it in for the tire job, they said their alignment machine was down but that they had another shop they could take it to for that (also strange). They also told us they re-checked the alignment when we brought it back the first time. Fast forward to today and my 2 front, brand new, 3 month old tires are BALD! They did the alignment improperly if they did it all. We have been trying to bring it back to have the alignment checked for over a week now and finally today they said we could bring it in....same situation, no one contacted us all day and no one answered their phone. We went down there and they said they still hadn't been able to get it on the machine and just bear with them. We went back just before they closed and they said that the machine wasn't working and he pulled up our original receipt and said we weren't charged for the alignment originally so we should have known it wasn't done (even tho we were told TWICE that it had been done). Now we are going to have replace the 2 front tires only 3 months after buying them but are being told it's our problem. I really loved supporting this local business for years but now that it's been bought out they seem completely incompetent and uncaring. Update: we took it to Fisher tire the next day and they said it was one of the worst alignment jobs they had ever seen, and they didn't know how we were able to drive it at all. We got the problem taken care of there and will be giving them our business from now on, save yourself some headache and do not take your car to RT Clapp. They messed our car up and then tried to gaslight us about it. It is such a big contrast from the old management, and the way they used to do things, it's a shame.

Got a tire patch there for my Nissan an everything went great took no time at all and counter staff…read morewere very friendly

AVOID THIS PLACE! My 2015 CR-v had the check engine light come on and started running really bad…read more It would not shift out of low gear. I took it in to this place and they charged me $130 to diagnose the problem. I was told that I needed a new transmission to the tune of almost $8,000!! I was in shock so I asked Gemini AI for the most reputable transmission place in Knoxville and it came back with Marshall's Transmission Repair. Needless to say, I had it towed to them. All I needed was a speed sensor for $300! I told this to Free Service and asked for my $130 fee returned because of their seemingly fraudulent advise. Nothing but crickets....