Stay away! This company is all about grabbing money and not upholding their end of the contract. We put in a cedar fence around a large garden. First, they ignored my design and started putting in something totally foreign to me. I even sent photos! Then, once we got that all hammered out, the tried putting in compromised posts that upon pushing them a bit, the installers admitted that several (over 6) were checked all the way through and should have never been used. Then, come to find out the estimater undercounted all the wood needed. Crowe's response was "Sorry Casey underestimated and we can't get it." Look, I understand we were in a pandemic, but I secured you before the pandemic hit and you should have been professional and planned correctly! Low and behold, I was able to locate it up in Chichester. When I told them, they told me to go get it myself. Funny how you are in the fence business and can't find wood, but I made 2 simple phone calls and could locate it. So, I went and got it and supplied more wood than they told me to get. After that, they disappeared and I had to plead with them to get back to finish the job. There were 2 arbors put in which both molded within a month of going in. I was told to purchase a product to spray on them and do it myself. Then, I was contacted with "we underestimated again we can't do your gates". WHAT?!? Now, I've supplied all designs, photos, had to chase them down to finish, and extra wood from the first screw up. Now, I have to get you MORE wood?!? Well, I do because I need my gates done. The gates are finished and installed but they don't reach the ground and after a month, they do t latch any more because they do t line up!!! The sole purpose of a fence around a veggie garden is to keep the critters out. I am a very detailed person. I had written all my requirements for the garden down. Gates that went down to the ground was written in black and white. It was stressed. It was ignored. I had also stipulated that stainless steel nails/hardware be used throughout because anything else stains cedar. I approved the screws so they are good, and I was told the gate hardware was stainless as well. They built the gates in the shop, so I didn't get to see them, however I was assured they were stainless. I paid a premium for stainless. I didn't get stainless and now my gates have black streaks all over them. So, what was Crowe's response to all this? Originally I was dealing with a man named Curtis. He said all would be fixed. He was a high point for them. He's not there anymore unfortunately. Then I spoke with Ann in billing. I sent her all the concerns via email. I was assured in writing that I would be put in to the schedule for this spring. I held up my end of the contract and stupidly paid the bill. Now, I've called and emailed 4 times and each time I'm being ignored. I've asked to speak to the owner and he's ignoring me as well. Please, please, please do yourself a favor and stay far away from these crooks and liars. read more