Garabedian Plumbing saved the day for me. Frozen pipe burst…read moreand started to flood my basement. This happened at 11:30pm. I called them and their answering service said they would have their on-call tech give me a call !5 minutes later I received a call. He asked if I had shut the main water shutoff valve off, I told him I had just moved into the house and did not know where it was. He instructed me where and what to look for in my basement. I found it and shut the water. He told me he could come out that evening but if I could get through the night and wait till the next morning, I could save 50% on the labor charge since overtime rates were mandatory. They sent a tech at 8:30 the next morning and within 2 hours the piping was replaced, and he installed some insulation to prevent future freezing of the pipe section. Very professional operation. Thanks, Steve L.

Moved an ild oil pipe from our home in the wall so it could be opened up , took a while but was…read moreglad he could do it. Very professional

Rocky and his Team ran new Hot and Cold pipes to laundry room, and new Bathroom Drainpipes and…read moreClean Up after Themselves TOP NOTCH PLUMBLERS!

Our hot water boiler combo stopped working on Monday night. I called Fresolo, even though it was…read moreafter hours, thinking I'd leave a message, but I was able to speak to an actual person!!! The woman asked if our situation was an emergency, which I appreciated, but since it was mild weather, there was no emergency. However, it was urgent. She then said I'd be contacted the next morning, and I got a call bright and early, and Rodney showed up shortly after that. He saved the day for us! And besides being skilled, he was a pleasure to do business with, and that is an important part of customer service. So, all around, thank you, Fresolo, and thank you, Rodney!

We've hired Jason (All Bases Covered) for a few different jobs now and have found him to be…read morereliable and provide nothing but quality service. After leaving voicemails with six different plumbers about a small/non-emergency job, he was the only one to call back within a day. The others took over a week to call back, if at all. I would highly recommend for any job/fix you have, big or small.

Mike, Ryan and Andy have all been great to work with. I've always received prompt service from this…read morecompany. They are all skilled and knowledgeable. I will always use A. Direda for my plumbing needs.

Last August, my tank broke. I got a quote over the phone from the owner which included the tank…read more After I spoke to him, I realized the tank's warranty was about to expire the end of the month. I called that company & was told to bring it to Home Depot for a partial credit. I called the owner right back to let him know. He actually asked me if I could drain it & bring it to Home Depot. I told him no I couldn't. He relented & stated that he'd need another guy to go help the one installing. On the day of, his installer told me that my current expansion tank was on the wrong side & would need to be removed, capped & placed on the correct side. This would be an additional charge & I agreed. I called the plumber who originally installed the expansion tank to inquire why he had done that, let him know it needed to be replaced & request compensation for this extra charge. When I told the current plumber who it was, he said that guy used to work with them & should have known better. When I told that installer that it is his former coworkers that pointed this out to me, he denied ever working there & wanted to come see the tank himself & fix it if it needed to be fixed. The current plumber asked if I could go with them to Home Depot to return it. I agreed, my credit was about $150 & I decided to upgrade my tank to a better one. I paid for the new tank myself. When we got back home the installer for the old expansion tank met us & started flipping out about how it was correct, even though the directions on the new tank (same one) said otherwise. He also suddenly remembered that he used to work for this company, became verbally abusive to the current workers, refused to honor my request for compensation & stormed out. Once everything was installed & I was given the bill, aside from the additional charge for the expansion tank, the price was the same even though I purchased the tank myself & Home Depot had the old one. I questioned this & the plumber had to speak to the owner...which he did outside in his vehicle & returned about 10-15mins later. He said the owner stated it was because they had to go to Home Depot to exchange the tanks & that was added time. I told him I didn't agree since I paid for the tank which should come off the bill, however I paid it in full. I called the owner & he restated what he told his employee & added that a second guy was needed to go exchange the tanks. I said we weren't gone no more than 35mins total. He says well no, usually it's only one guy, we would've brought our own tank & not have to leave to exchange yours. I said, but you knew that beforehand & didn't mention any extra charge. I said wouldn't you need 2 guys to get the tank out of my basement up the stairs & through the bulkhead anyways? He say it's because they also had to drain the tank. I said, don't you have to do that anyway? It was excuse after excuse. Then we discussed his former employee & I told him that I will have to file a complaint against his license since he improperly installed the expansion tank & refused to return the cost for this new install. The owner had the audacity to tell me that "he's known the installer for a long time & sometimes he works for him but he's a good guy, besides, the state won't do anything about it, you'd be wasting your time." I proceeded to tell him that I have had to report a contractor to the state for his shotty work & won my case. His reply, "well then go ahead then, but I wouldn't waste my time on that.". Then I asked when the inspector will come to check everything? He said he'll call them. After a few weeks of back & forth calls to Inspectional Services & the owner, come to find out he had never submitted the permit application & when he did, he didn't submit payment. Now I had to keep calling to request a refund for the permit fee since he wasn't doing his part & he kept dodging my calls. Finally he submitted a permit for a gas tank when mine was electric. His response was, "oh the installer chose the wrong one, it's fine, I'll fix it, when they come to look at it, they should know the difference". I also told him that I need to know when they are coming so I can be available. He says, oh any time, I was just with the inspector & he told me he was just there but no one was home. I said that is false, my vehicle is in the driveway & no one has come today! He replies, oh, I'll call him right now & tell him to call you. I asked if he can just give me the name & number & I can call myself. He never did & after numerous calls & 2 in person attempts, it took about 3-3.5mos for me to finally get the work "inspected" by the city. This owner reaps of dishonest practices & dodge calls once he's been paid. If you are charged for a permit, you better make darn certain, one is pulled because had I not persist, he would've just scammed me out of that fee. I would never use his company again if I was paid to!

Hired them to put mini splits in & I would highly recommend them! Diana was great for any questions…read moreI had & her communications skills were top notch. Everyone I dealt with was friendly. The work crew was very efficient. They had great ratings when I was looking for someone to install mini splits & I'm very glad I chose them.

John, Kevin, Rob and Tyler came to replace my oil burning system with A ducted heat pump and mini…read moresplit. They updated my breaker box to service the new system. The crew was extremely professional and on schedule. This is a 5 star company all the way!! Thank You

I found General Mechanical to be incredible. Very professional. Neat. Polite. Not what I've been…read moregetting lately from many people doing work on my house. In addition, here's a great story... They broke one of my mezuzahs (the thing many Jews hang on their door posts). They really apologized, and felt so bad. I said, no big deal! The next day, I looked at and thought that if they had a glass cutter, I could actually fix it and salvage it (it was from Israel, so if I could save it, I'd rather that). I figured with all the equipment they had going in and out of the house, they could fix it in 2 seconds. Today, one of the guys told me that he went online and ordered me a new one. Paid for it out of his own pocket. He didn't even know what a mezuzah was, but he looked it up to figure it out, and ordered me one. Holy cow! So nice. That's GREAT customer service.

Fast response, excellent workmanship, reasonable prices. Kevin has been doing all my plumbing work…read morefor many years. He should be your first and only call for any plumbing project.

Kevin is an honest business owner and has done a fantastic job with our plumbing projects.read more

Dan J was quick to respond, worked to my schedule, was friendly and very accommodating when asked…read moreto do a few more things than originally requested. He was quick, focused and efficient with very high-quality standards! I highly recommend them for all your plumbing needs! A very good price for all the work that was done! Service date was on 06-15-2026 Eric Day Thompson CT

Quick response but when he arrived, wasn't particularly friendly and he said it wasn't plumbing,…read more it was the well. $200 for the well people to diagnose the problem as toilet. Thanks for nothing guys!