Excellent Service and quality work! Needed my Water heater…read morereplaced and they came right out, gave me a quote and had installed within a few hours. My first time using them and they exceeded my expectations.

Do not trust this company. We are long-term, loyal contract customers with a service contract who…read morepay a monthly fee for routine maintenance throughout the year, with the expectation that they would prioritize us in an emergency. Instead, DeWolfe Plumbing completely exploited our trust, price-gouged us, and has spent weeks dodging our calls. Our furnace suddenly failed on a day temperatures climbed into the 90s. When we called, we were told that the earliest they could come was in 2 days when we had our originally scheduled maintain visit and they would change the service call to a problem resolving call and will reschedule the service for a later date. A technician named Brendan arrived. He spent almost his entire time on the phone with his superior. On that supervisor's advice, Brendan claimed a part (fan motor) had failed and that replacing it would cost roughly $2,000. Because we trusted this company as regular clients, we took them at their word. Before leaving to pick up the piece, Brendan asked me to sign an authorization for $2,300. I explicitly asked him to share the official parts receipt and detail breakdown with me. He agreed without objection. Relying on his word and the company's integrity, I signed. The moment the part was installed, the transparency vanished. Brendan refused to provide the receipt on-site, claiming it would be emailed to the email on file. Hours later, we received nothing but a flat invoice for $2,300 labeled "parts and service" with zero breakdown. We took matters into our own hands. We contacted the local suppliers and consulted independent HVAC and plumbing professionals. To our absolute horror, we discovered the part costs a mere fraction of what DeWolfe charged us. The markup wasn't just standard profit--it was an egregious, predatory overcharge. It became immediately clear why they refused to show us the actual store receipt. When we attempted to resolve this: * Victoria in the office was incredibly rude, dismissively stating that they "had a signature" and basically telling us we were out of luck. * Devon, the Service Manager did not help resolve the above. The details of the part sent to us are unverifiable from a local supply shop from which they buy the part. A signature obtained under false pretenses and broken promises of financial transparency is not a blank check to rob loyal clients (this is exactly how we have felt) WARNING TO ALL CONSUMERS: Do not let DeWolfe Plumbing into your home. They are deceptive, and pocketing thousands via outright price gouging. Be advised that due to your absolute refusal to provide an itemized receipt, the true manufacturer part number for our records, or a call back from management, we are actively filing formal complaints and seeking investigation from the following regulatory authorities: 1. The Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) 2. The Massachusetts Board of State Examiners of Plumbers and Gas Fitters (under the Division of Occupational Licensure) 3. The Office of the Massachusetts Attorney General (Consumer Advocacy & Response Division) We will also be submitting our full documentation, call logs, and the supplier's true part pricing to the Better Business Bureau (BBB).

Replaced and relocated our propane tank. So happy with them, always pleasant, professional, and on…read moretime. Have used for oil and their service plan and they have been very helpful since we moved here from NV 2 years ago. Thankful for their knowledge!!

They do a weird tank inspection no one else does. My tank isn't leaking at all they said I needed a…read morenew one and it would cost me 6000 before my first 1000 heating oil delivery. That's no an industry practice if you're old or a new home buyer beware this is a scam. Not to mention they want 4.90 per gallon and it's 4.80 at the pump with the 25 cent road tax so they are price gouging big time don't use. You've been warned.

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

$$$$$$$$$$$$ I could not believe that it would cost nearly…read morenearly $2,000 to replace a sink and $700 to add the faucet. They are less of a reasonable service company and more of a high-ticket selling company. The on-site teams are polite and friendly, but I feel bad that they have to put a 30-minute estimate "portfolio" in the van to drive up costs as much as possible. I'm really offended and I've been in sales my entire career.

We just moved here and had to sign up for heating oil delivery, and Kieras Oil has been great so…read morefar! In comparing heating oil services, most of them have the same price, so the only difference is in the quality of their service (and their yelp reviews!). Kieras made our first oil delivery within a week of setting them up, and even called to make sure that we were not going to run out of oil, since they had to delay their delivery by one day. As far as I can tell, they keep track of when your oil needs to be refilled, and you just pay them for how much they add each time. Works for me!

Nothing but a great experience. Setting up oil service was fast and easy; the people on the phone…read morewere patient in explaining the different systems involved in oil heat -- I had never lived in a home with oil heat before. One night, the tank ran out overnight (because I forgot to check the gauge after coming back from a trip). Called Kieras at 8 that morning on a busy Monday -- we had just had single digit temperatures all weekend and I'm sure they were busy! -- but they came by 1:00 that day to refill my tank. I'm so thankful for the quick service; otherwise, I would have had a very cold night and probably a frozen pipe.

My furnace was only running for about 2 minutes at a time. Eddy, from CK Smith Superior, came and…read morehad it fixed within 20 minutes. Great service and great workers!

So over priced, and for every 5 gallons of oil, 1 of the gallons is biofuel, ( refined bacon grease…read moreand cooking oil). You can strain your own Bacon grease and oil and save the fortune they charge. They are ripoffs

Our family has been using Croteau for decades for both plumbing and heating. Great communication…read moreand service. They've also managed to keep our 50-plus-year-old furnace running great!

Just awful. And I have photos to show it. To be fair, the first time I used them I would give…read morethem 3 stars. For that, I had them put in a mixing valve and plumb in a shower wand for a tub. That job looked good except that the plumber had the fixtures way too far out (I asked for an inch to account for cement board and tile thickness. Was probably out almost 2 inches). I had to cut into the back of the wall to adjust the depth. But that plumber did okay as far as the piping was concerned (except I'm not a big fan of pro press couplings). The second time I needed my bathroom sink fixtures moved over about a foot and a mixing valve and shower wand put into a shower (everything was opened up). If I could give zero stars for this work, I would. The shower plumbing was a mess. Cut a hole in a 2x4 so big that the support was no longer any good (fortunately not a load bearing wall). Then the two pipes that went through he crossed over one another. (Would have been better to drill two smaller holes and fit pipe accordingly). Despite me indicating where I wanted the shower wand fixture, he put it up higher than the actual shower head!! I ended up having to move the shower wand myself (I used a shark-bite coupling for the first time rather than soldering it.) The bathroom sink work was even worse. Instead of extending the pipe the foot and using a single, 90degree coupling, he used five press-fit couplings and created a staircase like exit. Huh? Even worse, he put the valve connections about 1/2" from the studs. I asked him how was this going to work when I put sheetrock up...the outlets were in the same plane as the sheetrock! So he had to extend them out a bit (and I paid for that extra time to correct his mistake). I can do plumbing but wanted to be legal in Massachusetts by hiring a licensed plumber. I can also do better (I can solder but these guys all use pro-press fittings). I sincerely think that whoever they sent out was not a plumber. He must just be a warm body working under a licensed plumber's credentials. But the licensee did not inspect the work. The only good thing is that they charge by the hour (not cheap but still...). I estimated the work at about 3-4 hours and that's how long they took. Other plumbers I called just quoted the "work" and were about twice the money (around $2500). For 3-4 hours of work?? Makes me think about doing my own plumbing in the future.

I can't say enough good things about Jay Moody HVAC. They just completed my heat pump installation…read moreand all went well. From estimate to finish, they were awesome. Punctual, personable and tidy. Nice group of people all around and their prices were competitive and even lower in some cases. I highly recommend them.

Annual Maintenance Very efficient. Kept me updated on…read morearrival of technician. Very thorough and neat. Sent me the invoice immediately with pictures and info of what was done. Service plan has them come twice a year. Once for heater once for air conditioning.

Our hot water boiler combo stopped working on Monday night. I called Fresolo, even though it was…read moreafter hours, thinking I'd leave a message, but I was able to speak to an actual person!!! The woman asked if our situation was an emergency, which I appreciated, but since it was mild weather, there was no emergency. However, it was urgent. She then said I'd be contacted the next morning, and I got a call bright and early, and Rodney showed up shortly after that. He saved the day for us! And besides being skilled, he was a pleasure to do business with, and that is an important part of customer service. So, all around, thank you, Fresolo, and thank you, Rodney!

We're brand new to the NorthEast from Texas and R. Fresolo and their tech Andrew, worked us in…read morealmost same day for a boiler check. The gas boiler was perfect but the water circuit to our hydronic heaters was shot! A suggestion for a fix was made and it worked! Couldn't be happier with work and explanations.