My car was washed on the outside and was supposed to be cleaned on the inside. They did not do a good job. I was told they couldn't clean the floor mats in the back seats and I'd have to do it myself. The mats weren't removed to vacuum. There was still dirt and dust on the dashboard and doors. Trash was left in the car. The inside of the windshield was streaky and covered in some form of oily residue that I couldn't clean off. Im taking my car back to them to clean off the windshield again. I shouldn't have to reclean my car after someone was supposed to clean it correctly in the first place. I will not visit here again. read more

First and last time I will visit: 1. No soap on wash setting. 2. Giant arm that is attached to the hose on the ceiling that normally moves was stuck, so I couldn't reach around my tiny car. 3. Hose BROKE and I was sprayed quite a lot and then had to go back to the office wet. No joke. It was insane. Tried to contact and couldn't find contact info. Waiting for my payment to post then disputing. read more

Always have received great service. Friendly and they move relatively quick on busy days.

I brought my car here for a Platinum Car Wash and it was less than basic. There was still soap still on the car and had spots all over it (I have a white car so it's very noticeable). Also I still had dirt spots on the car so they weren't efficient at all with the hand wash. The car wasn't vacuumed completely. Will never come back. read more

They don't do a good job cleaning cars. Have the work advertised is not accomplished as you sit there and watch. I will not be back. Prices to high also as I paid $38. I won't be back..... read more

Charge my card 10 $10 after I gave it like $4 in quarters and then my last like $2 in quarters and still didn't register someone needs to contact me or I need a contact number to get refunded my money ASAP read more

They use towels that leave red lint and water marks all over the car, and clean the windows with the same thing, always leaving streaks.

I took my three year old son there to get a car wash. Two of the employees decided to get into an altercation right in front of him. I took my kid back inside, told the manager and tipped the guys (why, idk), jumped into my unfinished, wet car and took off. Seeing two grown men threaten each other in front of my young child was unnerving. After a while, I looked at my half way done car and got upset. I paid $50 plush $10 tip!! I called and asked to speak with the manger and was put on hold. Then she picked up and told me I would have to come back for a refund (btw I actually tipped her as well, why IDK). I asked to talk to the owner because I didn't feel comfortable. She told me she was hired so the owner did not have to deal with customers. She put me on hold for seven minutes, then hung up on me. I called back a fourth time and waited for her to find an envelop to mail it to me. I got fed up and went back to get a refund. I will never go there again. Freaking horrible experience . read more

I had my car washed last Friday. I blame myself for not checking the work before I pulled off. I came to the place because people talked really good about it. I should have turned around the second an employee got smart with me. The closed sign was still out and I asked the man if they were opened. He told me if they wasn't opened they wouldn't be cleaning out cars. He then said no one has turned the sign around. I let the comment go. Well after I got my car cleaned I left and did not check behind the guys. THAT WAS A BIG MISTAKE!!! Once my weekend was over, I bent down to pick something up that I dropped on the driver side and ALL the mess that I paid them to clean up was under my floor mate! Yes!!! I am pissed!!! read more

This place is great! Attendants are friendly and professional. And do such a good job. I have 2 dogs, and they got all the hair and nose prints off the windows. Even the basic package, is a quality job. A very good value. read more

Went to Crown Car Wash this morning and discovered that the place was purchased by a different owner aprx 3 weeks ago. The guy at the counter trash talked other detailers in the area by saying that he was getting all of their business as they were damaging the customers cars and knocking off the external mirrors, etc. I explained that I had a wedding to attend and needed a good car detailing to generally clean and remove some minor pet hair and was told that they would hand detail but could not shampoo the carpets as they were still waiting on the installation of new equipment. I acknowledged that it was fine without shampoo but wanted everything else done. The technician gave me a list of packages and I specifically told him to give me the works, full detail, best package offered. Let's just say that this was the WORST detail I've ever bought. My car was not filthy to begin with...there was paper in the door panels and build up in the cup holders and other compartments and some pet hair on the seats on front panel, general scuff marks and a few minor splashes of mud on the inside door panel due to all of the rain recently. NO crazy trash collections or gross food items! Should have been simple but apparently they don't understand the meaning of "detail" unfortunately. When I got in and pointed out that the seats weren't fully wiped with armorall as promised, she used a dirty rag to wipe one spot. Another detailer came up and when I pointed out the paper and trash in my door pockets he offered to thrown them away. He then said if I wanted a fuller detail, it would be more expensive so I showed him my receipt and said I had paid for one. I pointed out the dirty cupholders, marks on the doors and seats, trash caught between the seats and the pet hair still evident on the seats and carpet (albeit less than before but there wasn't THAT much to begin with). He said they would not clean the cupholders or compartments because they would be accused of stealing ( what?? sunflower seed shells and paper from drinking straws and a pair of earplugs??). After being directed to another detail shop in the area (yep, he recommended someone else to do what I had just paid them to do!) I finally decided to learn the lesson and let you guys reading the reviews know about it. Buyer beware of the "new and improved Crown Car wash". FYI, apparently, they are going to change the name when the "Big, lighted marquise sign is made and installed". I took photos of their handiwork and noticed when I got home that they did not even clean off the mud along the base of my car doors; they waxed right over it. Bummer!! Sure miss the old Crown Wash gang as my car always looked brand new when they cleaned and detailed it! read more

I just got my car washed here for the first time. I selected a $30 package which included wheels, wax etc. I left once it was done so I wouldn't hold up the line since they were busy today but upon further inspection the car was streaked horribly and the wax was sprayed onto the car unevenly. Last and worst part is one of the gentlemen working on it swung the door open bouncing it off the inside wall. I thought at the time it was a padded wall but I guess not considering the hit broke the paint on the corner of my door. I would not recommend this car wash to anyone who cares about their vehicle. read more

Ha! No reviews yet!? This is like the neighborhood car wash. Used it all the time when I lived here. My first time back in years and my baby was just looking atrocious. Usually I get my car cleaned at the dealership but after much comparison that stupid dealership does the same job that Crown does for 1/8th the cost. So there are always specials, and they're lowest package is under $15. It goes through the wash after they vacuum it out (never see that difference here) and then its hand dried. Most of the time even when they say they're done with the car, make sure to give it a once over and then you start pointing out all the shit they missed even though it's listed on the paper I get exactly what they're covering on my car, wish they could have the employees memorize it so it really is all done when they say it is. Not my regular spot and sadly you can get a window washer downtown to clean your car faster and better for a dollar while you wait for the red light. read more

Just returned from Crown Car Wash; wet mats left on the seats, no problem; seats not put back in position, no problem; top of car not dried, no problem; item stolen from front seat!!! That's a problem! Returned to the scene of the crime and all denied any knowledge. Somewhere, from when I pulled in to when I left, the item magically disappeared. Use caution when going here or, better yet, don't go! Thieves work here. read more

This is the most deceitful place of business. The wash damaged the finish on my vehicle which now needs to be buffed out..hopefully that will restore. They asked that i bring the car back and then all but told me i was crazy. Don't take your car there! They also left the windows dirty. read more

What a disappointing experience I had on 2.22.13. Paid for the 26 dollar car wash and basically got 5 dollars worth of service. My car had dirty windows. I still had road grime on my car by the wheel wells, and my interior was not vacuumed as I still had dirt on my backseat and drivers side floor Matt. I asked the tech to clean and he looked at me like I was wasting his precious time... So if you value money and like to get value for money I would not recommend this place at all... The car wash up the street by the interstate 270 does a waaaay better job... read more