Service was great. Nice job with the suit! The location looks vacant from the outside, including a…read more"for sale" sign, but the landlord is trying to find a new owner. Top Hat does a great job!

Over $3 per pound for wash n fold is robbery. I travel the US and the most I've ever seen east of…read morethe mississippi/south of Cincinnati is $2 with the average around $1.89. No wonder they could do it immediately. This company screams that we're a dry cleaner but... will wash n fold, but we don't want to. The person at the counter actually said that she wanted to let me know that they do charge $3 per lb as if she knew it was absorbant. I'm guessing was the discount price as I had 174lbs of clothing (father passed and I was getting washed to donate to church). She was a pleasant person and respectable as was I to her. This review only reflects the pricing no the person behind the counter.

The attendant was kind and courteous. She showed me how to get started using the system to start…read morethe wash

Worst laundry mat I've ever been too! Washers ate the money and once I found one that worked it did…read morethe worst job washing clothes. They smelled worse when I left than when I brought them!!!

The attendant was courteous and kind, she went out of the way to help me get my load started.read more

Go to another laundromat!! I rarely leave reviews, but I feel compelled to share my experience at…read morethis laundromat, especially given the complete lack of professionalism and respect I've been shown. Over two weeks ago, I had a load of clothes that were unfortunately burned and damaged due to one of their dryers overheating. It was a frustrating and upsetting situation, as the clothes were ruined, but what made it even worse was the utter lack of follow-up or care from the management or ownership. When I initially reported the issue, all I was asked to do was write down my name and number. No one offered any explanation, no one took the time to gather more information or even express sympathy for the situation. Just a simple, "Write your name down, we'll get back to you." Well, two weeks later, still nothing. The "manager" on site even acknowledged that my cloths were scalding hot and burnt. What bothers me the most is the complete lack of effort to communicate or resolve the issue. It feels like my concerns were completely disregarded. The manager and owner did not reach out to me, and it almost seems like they assumed I wouldn't follow through because of the location of the laundromat. I hate to think that my race or socioeconomic status might have played a role in how I've been treated here, but I can't ignore the feeling that they believe people from this neighborhood won't have the resources or the motivation to fight back. I absolutely do. I have the means and the determination to make sure this is addressed. At the very least, a simple follow-up call to ask for more details about the incident or to inquire about what was damaged would have shown some level of care or customer service. Instead, I've been completely ignored, treated as if I wasn't even a paying customer, as if my experience didn't matter at all. I find that incredibly disrespectful. This whole situation has been an absolute nightmare, and I refuse to just let it slide. I'll continue to pursue this until I get some form of acknowledgment or resolution. The lack of responsibility shown here is unacceptable, and I will not allow this laundromat to simply get away with neglecting its customers. If you value your belongings and expect any level of accountability, I highly suggest you find another place to do your laundry. Based on my experience, this laundromat clearly doesn't care about its customers, and if something goes wrong, they won't be there to help. Truly disappointing especially when the cloths damaged weren't worth much. Luckily My clothing are generally dry cleaned and I only use this laundry mat when my washer is acting up and I'm in a rush.

Met my needs. Visited this laundromat because it was closest to LegoLand…read more The place isn't sparkling clean, but it's a laundromat that isn't supervised. Some washer/dryers were broken. Most worked fine. A large load of clothes washed in 30 minutes and dried in under 10! Clothes smelled and looked clean to me. Hours are 6 am until midnight so available anytime around our LegoLand visit.

Please, PLEASE!!! Clean this place up. I've come here for years. A lot of machines are not…read moreworking, this has been a consistent complaint from many others over the years. Now I've seen there are roaches, everywhere! And your business could at MINIMUM provide a television or vending machine. Good grief, do better. I know these places make a lot of money. Take some time and invest. I was just really displeased at this last visit.

i'm doing this on all of my sites until I get my money back. I use the laundry mat and thank God…read morethere's one down the street is absolutely wonderful but you got $36 for me because you didn't have any laundry cards loaded in your machine and it charged my card which I work very hard for my money and it's a struggle just trying to get my clothes washed so I don't appreciate it. I don't appreciate where you don't have your or somebody in there or a number we can call so that we can get reconciled with the money that we needed to wash our clothes you a service and it is bogus. It is a scam. I will update this when I get my money back. This is unacceptable-Heather Faulk-Bell

Doing rugs & mats for the holidays. It's just easy to do these in their big heavy washers. The…read moreanimals usually need their blankets done every couple weeks & it's nice to have them clean & smelling nice for the holidays.

The service was great. Brought in 6 pants to be hemmed, three pants to have zippers replaced and…read morethey said one week. They called me three days later. All done. Done very well. The cost was lower than anyone else in town.

I actually read the reviews for this place before I went but thought it was convenient so what the…read moreheck. Only needed some simple linen summer tops ironed. I learned my lesson. I didn't open the wrapping for 2 weeks and discovered 2 buttons missing and a pleated front destroyed. Didn't even take the items back because I never wanted to return. STAY AWAY!

I just want to say that, i went too wash and dry my close. The service here with the young attendee…read moreerica. Was so pleasant and sweet, she explained the prices and hours of the laundry and was very polite. Keep up the great work Erica. Sincerely Luis Bracero

Clean facility with well maintained and operating equipment. On duty staff keeping things tidy…read more They have a couple TV's running the news, a little seating area that seats 9, and a soda machine to quench your thirst. Washer price per size starting with the smallest size is $2.50, $4.50, $6.50, and $9.00

Stay away. This business is incompetent and does not understand customer service. I brought in an…read moreassortment of 5 items. There were various food stains on 4 of the items. I pointed them out and asked the lady. If she was going g to mark them. Her response was no I'll put it in the computer. Upon pick up the stains were still there, 5 on 1 jacket alone. I pointed it out and the young lady's immediate response "they tried 4 or 5 times but couldn't get it out. I told her but I paid $5 dollars (actually $5.99) and the job wasn't done. She just looked at me and said that's the best we can do. My reply, "ok I won't come back." Her further reply, "ok." No attempt to rectify the situation by even a refund on one item. No attempt to use effective customer service. Clearly this place is a take the money and run operation. STAY AWAY FROM THIS BUSINESS. The worst customer service that I've experienced in a long time. Shame on Dry Clean America.

Dry cleaning; EXCELLENT. The Spanish lady who altered all my dresses and pants did an exact…read moremeasured cut & sew. ASK FOR JASMINE- she does EXACT MEASUREMENTS for your clothing. Thank You to 2 ladies named Jasmine and an older Black lady who keep this dry cleaning business going. The owner comes in early in A.M. and dry cleans all the clothing. The 3 staff members I mentioned do all the pressing. Also, the owner has a long rack where all pressed clothing goes to be: checked for "EXCELLENCE IN PRESSING", before the clear wrap type covering is put on your clothing. NANCY P. in Lake Wales, FL 33859

If there is one thing I hate doing its laundry! In order for me to catch up with my household, I…read morepretty much have to do laundry everyday or it piles up and takes me hours- which is so hard to do with my busy schedule. The bubbly butler is the service I never knew I needed, but now can't live without. I highly recommend her to anyone who struggles to get laundry done or who just needs a break! For an affordable price, my laundry was picked up and returned quickly, and was so clean and fresh. Not to mention it comes professionally folded so all you have to do is put it away. I can't recommend enough!

I had an incredibly unfortunate experience here. My shirts were not starched, although it was…read morerequested. They also stained one of them. After refusing to correct or discount - the cashier struggled to make change. She could not do the math without using her phone's calculator, I had to wait around while she tried to figure it out. I can't fathom being this difficult to work with, staining a customer's item, and then demanding full price for both lackluster attention to detail AND a ruined item. The positive reviews on other platforms are also pretty suspicious and read like they were paid for. Note the overuse of the business name and the weirdly generalized scenarios mentioned in most reviews. I'll add photos very soon. I hate leaving reviews but after being told rudely "pay full price then leave" I feel I have no other recourse but to negatively review them across all platforms. Offering to correct the damage or discounting for a ruined item was an option they chose not to entertain. Take your business elsewhere.