Outstanding customer service. Friendly and helpful staff. The business could do with a good…read morecleaning, otherwise a pretty good place to do laundry.

It's really crowded no room to really be comfortable doing your laundry but I load my stuff in a…read morefront loader $2.25 does a few loads & dryers are .25 cents for about 6 minutes per quarter. It's mostly a drop off laundry service place but the Girls are nice and I can get my California King comforter washed in there really huge front loader for under$7 problem is there's only one available that big & usually always full . Or drop off for $20 bucks they also will use your detergents if you want them to. When we are in this area of Florida . Its helpful. Since we travel full time in our camper .

I really didn't think they were going to be able to fully get my jacket cleaned, but I knew it…read morewould be better than me doing it. This was a special edition jacket and I was hoping it was able to be revived. GREAT SUCCESS!! It looks brand new! I was beyond thrilled. I didn't even know what kind of stain it was honestly. As you can see from the pictures, it looked pretty bad. The results were stunning. I dropped it off on Monday and it was ready by Wednesday. Great customer service. No nonsense but very polite and kind. I was in and out both dropping off and picking up. Everyone was friendly. I had a great experience. Very worth the price!

Great service and reasonable prices. I do my own delivery and pick up so I can't attest to the…read moredelivery service; but overall very satisfying

It was my first time coming here and I was blown away by the quality of this place. Not only is…read moreeverything clean and well maintained, but the staff is SOOOOO nice. Pricing is not bad at all and they have everything you could need here! Highly recommend this place.

This beautiful and clean laundry mat is just what Lakeland needed! They have an on site attendant…read moreand are open from 7am to 10:30pm with last wash being at 9:30pm every day. No more quarters! All payments are digital with a reloadable "wash card". I loaded $30 and received a $3 bonus!!! A full variety of vending options are also on site, including snacks and laundry products. The restrooms are accessible only with a "wash card". Another plus is the well lit and clean parking lot. 5 stars!

Great place, Great price, Great people, Fast service next day not a problem. Easy to findread more

The two coats I left for cleaning didn't look clean and smelled like gasoline, the price is cheap…read morebut I would prefer to pay more and get what I wanted.

this place is amazing its nice and cool inside and it's really cheap but you can wash big loads for…read more4$!! coming here from now on.

Great place. Clean. Friendly owner and attendants. They will do your laundry or you can do it…read moreyourself. Detergent vendong on site. Change machine.

I had an incredibly unfortunate experience here. My shirts were not starched, although it was…read morerequested. They also stained one of them. After refusing to correct or discount - the cashier struggled to make change. She could not do the math without using her phone's calculator, I had to wait around while she tried to figure it out. I can't fathom being this difficult to work with, staining a customer's item, and then demanding full price for both lackluster attention to detail AND a ruined item. The positive reviews on other platforms are also pretty suspicious and read like they were paid for. Note the overuse of the business name and the weirdly generalized scenarios mentioned in most reviews. I'll add photos very soon. I hate leaving reviews but after being told rudely "pay full price then leave" I feel I have no other recourse but to negatively review them across all platforms. Offering to correct the damage or discounting for a ruined item was an option they chose not to entertain. Take your business elsewhere.

Amazing service! Friendly! Glad I switched. Will be telling all my friends and family…read more Melissa

I spend over $100 washing and drying my cloth there and a lady ask me to leave exacly @ 10 without…read moremy cloths been done she offer to call the police and told me that I'm not a loud to go back there, just for trying to organizes my stuff is so bad expererienc, and very racist.

I've enjoyed the services that I have received for several months, I assumed they were welcoming…read moreand an accepting business. It's actually now clear to me why I observed an associate demeaning a paying customer who struggled with his English language. Gossip about other customers and even points them out. I feel an obligation to share - one of the staff members and I had just a brief political discussion - yet stated "I don't discuss politics". Clearly she did. She made it clear to me that the dehumanization of any person, regardless of background, history and more - was really not worthy of any consideration or respect, even for basic needs. Unfortunately, this establishment serves a diverse customers. I hope they see this and do as I - do not financially support a business that's against you and or your beliefs, rights and more. Shame!

Service was great. Nice job with the suit! The location looks vacant from the outside, including a…read more"for sale" sign, but the landlord is trying to find a new owner. Top Hat does a great job!

Over $3 per pound for wash n fold is robbery. I travel the US and the most I've ever seen east of…read morethe mississippi/south of Cincinnati is $2 with the average around $1.89. No wonder they could do it immediately. This company screams that we're a dry cleaner but... will wash n fold, but we don't want to. The person at the counter actually said that she wanted to let me know that they do charge $3 per lb as if she knew it was absorbant. I'm guessing was the discount price as I had 174lbs of clothing (father passed and I was getting washed to donate to church). She was a pleasant person and respectable as was I to her. This review only reflects the pricing no the person behind the counter.