I coordinate events for a company in northwest Indiana that often requires medals, trophies, engraved goods, awards etc etc. After trying a few different places I finally happened on Crown Trophy in Merrillville. Customer Service. They are friendly and knowledgable as well as being outstandingly easy to get ahold of should you need to speak with them about your order. Each time I've ordered they were very helpful in designing exactly what I needed. Quality. I got exactly what I ordered which might sound like a given, but it's actually harder to get what you ask for than you would think at most shops. Each piece was high quality and affordable. No rickety part or chipping at all. The alignment is rather impressive as well. Order time. They are shockingly faster than you would think. For a more time consuming piece with lots of customization the turn around in still very respectable. I have also never gotten a piece later than the given date, In fact I have gotten them a day early more often than on time lol All in all this is an outstandingly professional shop and I recommend anyone there for your award needs. Ps. I don't give 5 stars very often, check my profile of you don't believe me lol read more

We initially found the store when looking for trophies for a sports-theme kids birthday party. They delivered with good and prompt service, a good price, and right on time. After using them, we also found out that the store does shirts, plaques and engravings. I have since used them a few times for work for recognition purposes, and they've come through for me with next day shipping. While I don't see myself needing to buy trophies for athletic events, Crown Trophy has become my go-to place for plaques, recognition items, and silk screened T-shirts for my work. They do way more than trophies and medals at that store, and have beaten every delivery deadline for me. read more

I have used this company several times. They are fast, affordable and VERY easy to work with. They definitely deserve 5 stars.

We have used Crown Trophy for many years for our local Cubscout troop pinewood derby awards. They have always been on time and correct. Pricing is competitive also. I just ordered another set of trophies for 2017. Keep up the good work and thanks again.... read more

Avoid this place, even if there is not another trophy shop close by. Order online from someone else. I ordered in April and was told 3 weeks would be enough time. It was finished in June, and was damaged. A replacement was finished in August, and it was mis-spelled. I paid up front or else I would not have paid them. They never offered any money back. They also don't answer the phone or reply to emails very often. In the beginning, when I went in to pay, I walked around the entire store, even the back rooms, for 30 minutes before someone showed up. Bad business. Zero stars. Negative 5 stars. read more

Took some small plates in to be engraved for our high school, told they would be ready Friday. Called Monday, still not ready, but promised Tuesday morning would be ready for pick up. Went in Wednesday, they still hadn't been started. I was calm, and just asked why they weren't ready and the owner said they were busy, and I could wait or just take them back and go somewhere else. Never heard of a business telling a customer to go elsewhere! But it gets better! When I agreed to go elsewhere, the owner said, "Hey we're busy, I can do them for F!@#$% free but we're busy." Yes, an F bomb. My wife was shocked and asked if he was the owner, and he seemed to get even more angry. He said yes, and then retracted his offer and said, "You know what, I'm not going to do them. Go somewhere else." We were absolutely shocked. I just stood there in disbelief. Could an owner seriously be treating a customer like this? So much for customer relations and dealing with a non-profit high school! A day later we are still shaking our heads wondering what happened in there! Went to Mike's Sports in Crown Point and they were super nice and said they would CALL if they weren't going to meet the deadline. Not sure why he exploded so much, but we will never do business with them again. Ever. read more