Definitely recommend - such a great buying experience. No hard pressure or overzealous sales…read morestaff. Friendly - helpful and informative. Love our new AS and happy we have a good dealership with a great service record if we need it. Michael was our sales contact. very responsive. Also - the PDI was excellent. Spent several hours and answered all our questions and a thorough review of all systems

Have had several service appointments over the last three years. They were mostly routine…read moremaintenance but recently experienced an issue that required multiple troubleshooting attempts and part replacements. Jesse, Rico and the services team are excellent and very customer focused. Communications were excellent and they ultimately resolved all issues. They are excellent and I greatly appreciate having a strong services team nearby.

I purchased a coachmen apex new last year. During the initial demo, I discovered a critical…read moreissue--one of the slide-outs was pinching a wire and blowing a fuse. As a result, delivery was delayed by several days. This year, after replacing the battery, the fridge stopped working. I waited nearly two months for a service appointment, and ended up dealing directly with the manufacturer to get the fridge replaced in order to avoid an even longer delay. The replacement fridge arrived scratched during installation. While at the dealership for the install, I pointed out that the rear brake lights were flickering and not functioning properly--complete with photo evidence. I was told they couldn't help because they were "unable to replicate the issue." They offered to order parts, but only if I paid out of pocket and waited. Frustrated, I decided to purchase and replace the brake lights myself due to the obvious safety risk. To my surprise, they actually had the parts on hand the whole time--clearly trying to dismiss the issue by claiming a delay in ordering. Overall, this has not been a great experience. Poor communication, avoidable delays, and dismissive service have made what should have been an exciting purchase into an ongoing source of frustration.

they make you post one star but it's literally not enough negative stars...the worst absolute worst…read moreworst worst worst company I've ever dealt with and I've owned my own business. My husband and I are essentially going bankrupt over a "brand new" RV we purchased the end of March and we've yet been able to use it... zero help zero concern now it's in the hands of the lawyers once it's settled I'll name names.. stay far away from purchasing anything from them

I called to make an appointment for a possible repair and this gentleman took a lot of his time to…read moretell me how fix my problem over the phone instead of making a house call saving me money. I highly recommend this man for information, or a repair.

From the owner: Looking for RV parts or mobile repair services, you’ll want to contact My RV Guy. My RV Guy is…read morededicated to helping clients enjoy the great outdoors. RV inspections? My RV Guy does that. RV Orientations? My RV Guy does that. RV Insurance Estimates? My RV Guy does that too. You can be confident that you will be purchasing great products and services for your RV at fair prices from someone who knows you matter. My RV Guy, “Everything you need for your RV.” *For online booking please choose the minimum Hourly Rate or corresponding service in addition to the Road Service Fee.

I called RV Medic (Scott) after reading so many great reviews. Buying a new…read more RV (especially an older one), is very daunting for a newbie, but Scott came out and inspected and showed me how everything worked, what was wrong (as well as what was right), and was punctual, expert, and incredibly helpful and patient with all my questions. I feel a lot better after having him inspect my new little RV.

Very disappointed. He promptly came and fixed the easy issue (10 minutes costing $150) we were…read morehaving. After briefly looking at a motor issue we were having with our door awning he said he would have to order new motor. Two weeks later I exchanged tests with him about when the part was due. Now 5 weeks later I can't get him to return my texts or calls. I'm now looking for another mobile RV service.

The best people I have dealt with. Great service, great pricing and loyal to their customers. I…read morebought used, and have annual service, very dependable.

Just bought a used RV. It was an easy transaction. Knowledgeable people, but no high pressure…read moresalesy pitch. They were easy going and great to work with. It's refreshing to work with a small family business that cares to do things right.

This placed helped me when on the road recently and I can't say enough about the service and timely…read morerepair. I was traveling from Utah with my van and camper when both my axel and hitch had issues. I quickly looked for the nearest place for help at 4pm and found the sports center. I pulled in at 4:30 and Lev and another guy said the would stay late and fix my camper. They worked until just after six and it was great. They were so nice and helpful that I shared my homemade toorshie with them. If you ever have a problem in this area be sure to stop. My dog "Bowser" even got a treat! Thank you again Lev.

The camper is just what we were looking for. The problem we have is with the salesman. He told us…read morethings were fixed that we're not. The black water and grey water release valves leak. We were told they replaced them. We are very unhappy about that.

We're traveling from CA across the country so we've had a chance to see all kinds of businesses and…read moreexperience all kinds of customer service. We talked with Mike who was very helpful and very kind.

Reynold's RV Sales on Rt 125 loured us in with all the new campers with pop-ups and pop OUTS…read more We stopped in to browse, as we hope to replace out 1986 pop-up tent trailer. These campers are more like trailer homes! Big beds and bathrooms! AC, full kitchens, and flt screen TVs! The sales man, George, was friendly, and showed us all that we wanted to see. No pressure and its all good. We may be back, we may not, but glad we stopped by to check out campers and they won our trust.

I live on the South Shore but I could not find an RV repair shop down here that I felt comfortable…read morewith. Either they did not return my phone call or they were very vague. Finally, since I have a Flagstaff camper, and it definitely needed a little work, I decided to make the trip to a Flagstaff dealer. That meant either going to Rhode Island or out to Fitchburg. Even though Rhode Island was a bit closer, I opted for Fitchburg because I did not want to go through Providence. Boy, what a wise choice. I never felt more comfortable entrusting my camper over to someone for repairs. Dave is the Service Manager. He understood my problems and clearly explained what he needed to do before I left. Within a week, he had received the two items that he needed to special order from Flagstaff, and the camper was ready. Dufour's is small. It appears to be run by a hands-on owner, not by a manager overseeing a large facility. They have a small store, stacked from floor to ceiling with just about any item you would need. It was well worth the trip.

Bought a used travel trailer from gayle the office manager made an agreement that the trailer…read morewould be safety checked by the shop, she assured me that it would be done ! paid 5800 for the rv when i looked at the p@s after i left SHE HAD SNUCK IN AS IS !! it said as is tried to call right back but she was gone also didn't put deposit on p@s when i picked it up she told me it was fine! all set safety checked !! ready to camp ! well plugged it in at campground smelled like burning wires kept blowing fuses and had nothing but problems ! called back run around ! service guy promised me he would call me back on fri day before memorial weekend to fix it swore he would help me out !! never called me ! called an electrician friend he found out there was a short in the cord!! THANK GOD WE DIDNT HAVE A FIRE WITH THEGRAND KIDS IN THE RV !!!!!!!! would not recommend buying a camper at this place unless you know how to fix it yourself or you buy a new one with a warranty !! SERVICE DEPT DOESNT CALL U BACK EITHER !! only way i got attention was when i said 1 swear word to the owner !!!!!!!!! IF THEY CALLED ME BACK FRIDAY THIS ALL COULD HAVE BEEN AVIODED !!!!!! SESSELSS JIMA

Nice folks, small shop, not a lot of product inventory, but they do great work. Keep up the great…read morework.

We were having a problem with our newly purchased, used RV and called this service center today and…read morethey were so helpful. Although they don't do service calls on Saturday they took the time to walk us through the issue, explain things so nicely, and went out of their way to be helpful. I would definitely use this business, and appreciate that they took the time to help my husband and I on a busy Saturday. Thank you so much for the great service!

Been over 3 weeks with 10 e mails still hear crickets from them. No response at all. Be very…read morecareful of what you buy from them. They don't come through with what you paid for!!

I was going to drive there (an hour) but called first. Talked to sales about my Domestic camper…read morestove. They asked year and model of my camper and he said being that old they might not have a part. I since went on line and they were right. The model and parts were discontinued. He saved me wasted driving time and $95 just to look at it. Can't get any more honest than that. Thanks Chris