We purchased our new camper a couple of weeks ago and had a wonderful experience! Everyone was…read moreincredibly friendly, knowledgeable, and helpful throughout the entire process. A special thank-you to Angela, Jerry, Liz, Maribeth, and the service department. We especially appreciate Joe (what my husband was calling him), who spent hours with us carefully going over the camper and answering all our questions. Shout-out to everyone else who assisted us along the way. We highly recommend this team!

From the moment I entered the facility I was greeted immediately by a friendly associate who guided…read moreme to a knowledgable sales person. Rick was awesome and highly recommend him, he even introduced me to the GM Jerry who was also amazing. These showed genuine care and concern in our families needs. Zero high pressure, and absolutely light years ahead of any other RV dealership we shopped.

I called to make an appointment for a possible repair and this gentleman took a lot of his time to…read moretell me how fix my problem over the phone instead of making a house call saving me money. I highly recommend this man for information, or a repair.

From the owner: Looking for RV parts or mobile repair services, you’ll want to contact My RV Guy. My RV Guy is…read morededicated to helping clients enjoy the great outdoors. RV inspections? My RV Guy does that. RV Orientations? My RV Guy does that. RV Insurance Estimates? My RV Guy does that too. You can be confident that you will be purchasing great products and services for your RV at fair prices from someone who knows you matter. My RV Guy, “Everything you need for your RV.” *For online booking please choose the minimum Hourly Rate or corresponding service in addition to the Road Service Fee.

Hi, Just bought a R130 Sportsman travel trailer…read more I got an appointment with Russ, which was great and fun. I came back the next weekend and bought the travel trailer and worked with Chris on financial matters, was a great experience then with Mike on the details of the travel trailer. All persons associated with this business is professional and excellent with the advise and time including the woman who packages the additional supplies needed to make a camping trip successful. Knowledgeable with all aspects and even helped up when the storage facility in Maine was not working well with us. Thank you for your time and care, Bobette Gordy

Do not buy a Forest River camper, they are complete junk. We have had nothing but problems with it…read more The dinette broke from the wall 6 weeks after we bought it brand new, the door handle is put in wrong, the counter around the sink is lifting, not even a year old. They want us to tow it back there to be fixed, a 33 foot camper that we had to pay 400.00 to tow to us. Stay away from here and the forest river piece of crap campers!

The best people I have dealt with. Great service, great pricing and loyal to their customers. I…read morebought used, and have annual service, very dependable.

Just bought a used RV. It was an easy transaction. Knowledgeable people, but no high pressure…read moresalesy pitch. They were easy going and great to work with. It's refreshing to work with a small family business that cares to do things right.

Been over 3 weeks with 10 e mails still hear crickets from them. No response at all. Be very…read morecareful of what you buy from them. They don't come through with what you paid for!!

I was going to drive there (an hour) but called first. Talked to sales about my Domestic camper…read morestove. They asked year and model of my camper and he said being that old they might not have a part. I since went on line and they were right. The model and parts were discontinued. He saved me wasted driving time and $95 just to look at it. Can't get any more honest than that. Thanks Chris

This placed helped me when on the road recently and I can't say enough about the service and timely…read morerepair. I was traveling from Utah with my van and camper when both my axel and hitch had issues. I quickly looked for the nearest place for help at 4pm and found the sports center. I pulled in at 4:30 and Lev and another guy said the would stay late and fix my camper. They worked until just after six and it was great. They were so nice and helpful that I shared my homemade toorshie with them. If you ever have a problem in this area be sure to stop. My dog "Bowser" even got a treat! Thank you again Lev.

The camper is just what we were looking for. The problem we have is with the salesman. He told us…read morethings were fixed that we're not. The black water and grey water release valves leak. We were told they replaced them. We are very unhappy about that.

I purchased a coachmen apex new last year. During the initial demo, I discovered a critical…read moreissue--one of the slide-outs was pinching a wire and blowing a fuse. As a result, delivery was delayed by several days. This year, after replacing the battery, the fridge stopped working. I waited nearly two months for a service appointment, and ended up dealing directly with the manufacturer to get the fridge replaced in order to avoid an even longer delay. The replacement fridge arrived scratched during installation. While at the dealership for the install, I pointed out that the rear brake lights were flickering and not functioning properly--complete with photo evidence. I was told they couldn't help because they were "unable to replicate the issue." They offered to order parts, but only if I paid out of pocket and waited. Frustrated, I decided to purchase and replace the brake lights myself due to the obvious safety risk. To my surprise, they actually had the parts on hand the whole time--clearly trying to dismiss the issue by claiming a delay in ordering. Overall, this has not been a great experience. Poor communication, avoidable delays, and dismissive service have made what should have been an exciting purchase into an ongoing source of frustration.

Purchased a New Travel Trailer on January 3, 2026. Still in the Camper's Inn shop on June 26 th…read more.. Does not work and is a FIRE hazard, electrical issues. Buyer's Beware of Camper's Inn Merrimack, New Hampshire

Cold Springs RV has been a great place to purchase an RV. We just picked up our camper yesterday,…read morethey were able to have it ready for memorial weekend! We have had nothing but a positive experience from responsiveness and friendliness of all staff - shout out to Jeff ! Everyone was also very helpful with the whole process and the many questions we had.

The staff at Cold Springs have been nice but unfortunately that has been our only positive…read moreexperience since buying our camper. Once we signed the paperwork everything changed. We went to our demo excited to pick up our camper and start making memories. The tech doing our demo, while nice, was not knowledgeable about our camper and on multiple occasions pointed us in the direction of Google and YouTube. We got the trailer home and it was time to unhitch it from our truck. The jack stopped working due to the battery not being fully connected- something we assumed they would have made sure was completed. There was also water found within the inline fuse making it soaking wet. That was not the end. While putting the slide out we blew a fuse and had to replace them. There was also cracks in the molding we were assured would be fixed but it wasn't. Once we were finally able to get inside, things continued to get worse. There were cobwebs all over the place, leftover food in the microwave and grill from previous owners, a dead spider in the bed among other issues. It took over two hours to clean what we expected and were told would be done prior to picking the camper up. We reached out to both the salesman and finance manager we worked with as surely this couldn't be the level of customer service they feel is appropriate. We were given their sincerest apologies and assured our feedback would be used to train staff. When our battery died during this time period they offered to replace it. Unfortunately that was not the end of our bad experience. While preparing for our first trip we had to stop at a dump station as there was waste in the black tank that hadn't been emptied. On that first camping trip the front half of the underbelly of camper peeled off. This was another concern that we noted when looking at the camper and were assured that it would be taken care of and was "fine". Instead of being able to enjoy our camper we purchased, all enthusiasm has been taken from us as we worry and stress about what's going to happen next and what else might not have been caught by us or by Cold Springs staff when they allegedly inspected the camper.  If you buy a used camper from Cold Springs PLEASE do your due diligence to make sure the camper is inspected fully and the work you were told would be done is completed.