We are so thankful for Katherine Patrick's Outstanding Efforts in booking our trip. We want to…read moreexpress our heartfelt gratitude for the incredible effort she put into planning the perfect riverboat and ocean cruise combination for us. Her dedication, expertise, and attention to detail made it clear that she truly understood our vision for this trip, and we couldn't have been more impressed with her work. The only thing that was different than we requested was the Riverboat portion to come prior to the Ocean Cruise Ship so we could work up to it in baby steps. When we initially asked her to plan this journey, we were fully committed and genuinely excited about the opportunity to travel. However, after much reflection, we have realized that we need to redirect the funds we had set aside for this trip toward other pressing priorities at this time. This decision was not made lightly, and it truly pains us to have to postpone what would have been an amazing adventure. Our change in plans is no reflection on her exceptional service. In fact, we are giving a glowing Yelp review to let others know just how fantastic she is at what she does. When we are ready to travel in the future--and we will be--we won't hesitate to return to her for assistance. Katherine's hard work is deeply appreciated and we look forward to working with her again when the time is right.

I've planned trips on my own before, and I've used big online booking sites -- but nothing compares…read moreto working with Kathy Patrik at Sugar Pine Travel. From the moment I reached out, she took the stress completely off my plate. She asked the right questions, understood exactly what we were looking for, and came back with options that were better than anything I could have found on my own. What sets Kathy apart is that she actually advocates for you. She knows the suppliers, knows the systems, and knows how to get things done when something doesn't go smoothly. Travel can be unpredictable -- but with Kathy handling the details, I never felt like I had to worry. Everything was organized, confirmed, and taken care of. If you're tired of spending hours researching trips only to feel uncertain about what you booked, call Kathy. She makes the whole process easy and genuinely enjoyable. Sugar Pine Travel is the real deal. Dr. Grold in Del Mar

Earlier this summer, our family had the privilege of taking a vacation through Nice, Florence, and…read moreVenice. We originally attempted to plan everything ourselves--flights, hotels, transportation, sightseeing--but quickly realized how overwhelming it was to manage all the moving pieces. That's when we decided to try a travel agent (with all the online travel booking sites, I didn't even realize they still existed!) And we are so incredibly grateful we did! From the very first conversation, Natalie took the time to understand our family's needs, interests, and travel style. She handled everything--airfare, hotel reservations, ground transportation, activities, and dining recommendations--with such care, attention to detail, and genuine enthusiasm. She even thought of things we hadn't considered, and her advice elevated our trip in ways we never expected. One of the most helpful tools she provided was the TripPlan app, which housed our complete itinerary, step-by-step check-in instructions, flight details, hotel info, and all our travel arrangements organized by day and location. It also included Natalie's personalized suggestions, travel tips, and hidden gems for each destination. That app became our travel bible--it truly made the experience seamless and stress-free. What really stood out was how much Natalie cares. She clearly has deep knowledge of each destination and it shows in the thoughtful touches and curated experiences she builds into her plans. She went above and beyond to ensure that our family had a memorable and meaningful vacation, and we felt fully supported every step of the way. Natalie didn't just help us plan a vacation--she helped us create lifelong memories. We can't thank her enough and are already looking forward to working with her again for our next adventure. Thank you, Natalie and Olive Travel Agency--you are simply the best!

Natalie is very responsive and attentive. She works diligently to provide the best service and…read moretravel requirements requested. I highly recommend Olive Travel. Happy trails and safe travels.

Nice agents , beautiful places to travel too , it's very cost efficient as well , so go take a look…read morethen a trip

Our agent was responsive and helpful throughout the planning process. The locations of all our…read morehotels made travel around each city easy and accessible. Their service was also excellent. It was, however, the assistance from the agency staff in Japan that cemented my review. After my granddaughter broke her ankle, they were in touch repeatedly to tell us where and how to get a wheelchair for the day; offer suggestions for alternative, accessible, sites; and negotiate with organizers of scheduled tours. They were fantastic! While I was certainly pleased with the pre-planned aspects of our trip, the level of local support is invaluable.

My family and I recently returned from a wonderful trip to Italy. Early in the planning process I…read morereached out to Erin. After discussing what we wanted out of our trip, she put together recommendations and options for us to choose from for a successful trip. Erin does all the research for you. Flights, hotels, trains and small guided tours, all arranged by Erin. We visited Venice, Florence and Rome. All beautiful! Erin works with your wants and needs and then puts together a flawless trip. She is professional ( Erin never disappointed me), kind and most importantly patient. I highly recommend Erin for all of your travel needs!

Grand Journeys doesn't just book cruises!!! We have recently retired and have used Erin to assist…read moreus with flights and hotel reservations. She is knowledgeable and professional and her designation as a Virtuoso agency affords us great rates and "add ons" not readily available via online agencies. We recently spent some time in Washington DC and Williamsburg and her hotel suggestions were spot on. She provides great service and has assisted us when we could not print boarding passes overseas. I wouldn't think of going anywhere else!

We've been using Cruise Planners for a few years now and had such great experiences, we don't plan…read moreto use any other travel service. We recently planned a trip to Italy and had the pleasure of working with Kirsten. From the beginning, her communication was excellent, and she really went above and beyond. She gave us tons of suggestions on places to see, eat, and stay. She also gave us suggestions on which apps to use while we're there. And she even gave us her personal number in case we needed any assistance! All of the suggestions were on-point, and we had the most perfect trip! Not only was the trip itself well-planned and worry-free, but the cruise planner app also ensured that we had a smooth arrival, departure! We're definitely planning our next adventure with Kirsten

Joe and Kellie planned my trip to Kauai, Hawaii and it was the adventure of a lifetime! Traveling…read moreis usually a very stressful experience for me, as I want to be in control of situations but am in a foreign land with which I'm not familiar and therefore lose a lot of that control. This time I decided to put my trust in planners, and have never had a more relaxed and successful trip. Everything was planned for us, from the magnificent beach side hotel accommodations to the car rental to the daily waterfall, hiking and kayak excursions. You can tell that Joe and Kellie have been to the islands many times and are experts on what to see and where to go. Kellie was always available and easy to reach before and during my trip, in case I had any questions or needed guidance. Will definitely be using them for future travels!

We won't use Natalie's services again and don't recommend her. She was not timely in getting back…read morewith us on multiple occasions which created increased costs and high stress. We asked her to help us book a trip to Europe and really needed her help with booking the airline tickets thinking she could help us find the lowest costs while also using our points to upgrade. (For those that use points for overseas upgrades, you know how valuable they are and it's a needle in a haystack to find that one flight that takes much lower points for a confirmed upgrade!) Usually, I'm the one that does all this but my husband insisted it would be a lot less time and stress to use a travel agent. Ultimately, I still did the legwork to find the flights we booked. When we asked Natalie to book our flights, she waited to get back with us and the class of service we could have upgraded to with points was gone. So I found new flights and again, after my husband gave her the card number we wanted her to use, she didn't respond, and again the prices went up and the class of service we requested was no longer available on the outbound. But because we had already told her to book, AND SHE WOULDN'T PICK UP The PHONE AND CALL US BACK, or email us, we had no idea if she was planning on booking, had a booking on hold, or wasn't doing anything. We didn't want to double book, so we kept calling and texting but trying not to be "pests". Again, we lost the flights we wanted because the price went up and the upgrades were gone. When she finally booked the tickets, we didn't get the class of service on the way out. Thank goodness I went through our booked tickets with a fine tooth comb before we left for our trip or it would have never happened! I realized she had booked my husband as a female. When I called the airline to ask them to change it, they said they couldn't honor our request because her name was the person "in charge" of the tickets and so we had to go through her again. It was an absolute nightmare and I'm sure caused more headache for her as well. So, we had to again wait for her to respond and ask multiple times for her to fix this for us. It was really frustrating! What was supposed to be a nice gesture by my husband to save me time and help us find the lowest price tickets, was really stressful and cost us over a $1,000 more between her price and the ticket prices increasing multiple times when we couldn't get a hold of her. If we EVER use a travel agent in the future (or you do), make sure you're also named as someone who can change your own darn tickets or call the airline and ask questions. That was absolutely insane to find that she was the only one that could make any changes. (That was a suggestion made by the airline btw). Ugh... And yes, it was a fantastic trip once there!

I want to begin with saying that Natalie was very sweet and very knowledgeable about our honeymoon…read moretrip to France. Unfortunately, there were some issues we had with travel planning for our honeymoon. Communication was the biggest issue. There would be times where I would message via text and not get a response or I would get one a couple of days later. I understand we have personal stuff to take care of, but a simple response would be appreciated. I think this caused a bit of stress for my husband and I as we had to wait around for an answer. There were things that did not go as planned on our trip such as having to cancel our car rental and museum passes not working when trying to pick up. I think if you really want to be involved in your travel planning and not feel stressed, it might be best to plan on your own.