I'm so glad I found this agency here on trusty Yelp, and had Marlo as the travel agent for our…read moreanniversary cruise. I found her to be so knowledgeable about cruise lines and cruising in general, it's different than other types of travel with lots of ins and outs. For my last big anniversary cruise I used AAA and was not too happy so wanted to look elsewhere this time. They messed up my airline reservation, resulting in a missed flight which was no bueno. Anyway, Marlo was so helpful finding the perfect cruise line for us. I gave her the destinations I wanted along the Aegean Sea, thinking we had to use a small cruise line and she found one we liked much better, Norwegian, with a great package that stayed within our budget. We wanted to arrive a few days early and enjoy the first destination, Athens, and she helped by giving us a good variety of hotel choices, airline deviation (from the cruise line air reservations), and transfers to the port and airports. She's been to Athens and knew the area. This was a big job that needed an expert, and she handled it seamlessly. Her communication was great the whole way through, and she always responded quickly. Even when we experienced a snafu while on our trip (a driver's fault) she was available to get us an immediate refund. Most importantly, she helped us to have the trip of a lifetime with all details taken care of, an amazing 35th anniversary celebration. I couldn't be happier, Marlo is the best!

I reached out to our local FB group for a referral for a travel agent to help me navigate booking…read morean Alaskan cruise for the first time for our multi-generational family. There were 2 referrals to Marlo from Live Laugh Love Travel and I'm so glad they did! Marlo was quick and always helpful in explaining the process. We had a little hiccup along the way with the booking of our cruise line and Marlo handled it professionally and followed up regarding this well after our cruise. I would not hesitate to use Marlo again and if you have a destination in mind, definitely reach out to her!

My family and I recently returned from a wonderful trip to Italy. Early in the planning process I…read morereached out to Erin. After discussing what we wanted out of our trip, she put together recommendations and options for us to choose from for a successful trip. Erin does all the research for you. Flights, hotels, trains and small guided tours, all arranged by Erin. We visited Venice, Florence and Rome. All beautiful! Erin works with your wants and needs and then puts together a flawless trip. She is professional ( Erin never disappointed me), kind and most importantly patient. I highly recommend Erin for all of your travel needs!

Grand Journeys doesn't just book cruises!!! We have recently retired and have used Erin to assist…read moreus with flights and hotel reservations. She is knowledgeable and professional and her designation as a Virtuoso agency affords us great rates and "add ons" not readily available via online agencies. We recently spent some time in Washington DC and Williamsburg and her hotel suggestions were spot on. She provides great service and has assisted us when we could not print boarding passes overseas. I wouldn't think of going anywhere else!

Just a shout out for one of your Insurance Representatives, Ruth Rodriguez... She helped me with…read moresome auto insurance items... she was very professional and pleasant to work with.. it was a refreshing and positive experience!! Please thank her for me!!!

Absolutely ZERO loyalty!!…read more I have been with AAA for Auto Insurance for over almost 40 years. I've had them for Home Insurance for 20+ years. I've paid every premium on time. I made one claim in 2007. And they dropped me like a rock for home insurance on August 1st because of my ZIP Code. There is absolutely no loyalty. You are only a means to a financial gain to them. They don't care one iota how loyal you've been to them. And then they had the audacity to contact me if I wanted Earthquake Insurance a week after dropping my Home Insurance. You might pay your premiums, you might RARELY make a claim (if ever), you might have a loyalty card that says 88 year member if you signed up under your parents, and they signed up under their parents - but it won't matter for a second if you don't fit into their financial equation of how to profit. You are 100% there to benefit them, not the other way around. So don't pay their steep prices, and don't fool yourself into thinking you have a "relationship" with them, because all you have is money they want.

Mold mold mold. Mold on curtains, closet. Smells like Mold,…read moresink didn't work. Horrible carpet. I couldn't sleep from the smell of mold. I was reserved for 3 days. On my 2nd day i checked out and had to find another place to stay. ​

experience with Volaris was the worst and I have to express my gratitude for flying with another…read moreairline. I arrived at the airport at 1:10 pm. My flight was leaving at 5:12 am. It went through inspections and everything. They moved us from gate B13 to gate D37 without notifying us. We arrived at our new exit at 4:55 pm and the plane wasn't even at that exit. The Volaris representative kept looking at her phone before helping us, along with at least 6 other passengers, all with different situations, and they didn't do anything to provide us with a solution. In the end, we were stuck. They gave us a flight the next day, but it cost $4,100 pesos .And right now they've scheduled me for 4:00 a.m., and my new flight leaves at 7:01 a.m., and we still don't have a gate. Terrible service.

We contacted Anna to help us plan our honeymoon. All we knew was we wanted to go to the Caribbean…read more Anna provided us with brochures, pricing, and the info needed for us to make our decision. We chose the Grande Riviera Sandals Resort in Jamaica. We were surprised to find out we were upgraded to a private villa with our own pool. We xhad an amazing trip!! We highly recommend Anna Doxie! She is fabulous!

I can't say enough about Anna. I first met her on a cruise to the Caribbean in January of 2010…read more What better place to meet a travel planner than on a trip, seated at the same table, to have a whole week to pick their brain about everything under the travel sun, and also really get to know THEM as a person to determine if I actually LIKE them, as well?! Well, Anna is a spark plug and so passionate about travel and the places not only she has been, but the places she still plans to go, all in the spirit of being truly knowledgeable about the places she books her clients at and standing behind those recommendations. I know Anna has a shrewd eye for quality and great service and she expects nothing less for her clients. She knows what she likes and what her clients deserve and won't sacrifice quality for price--therefore she has a keen knack for sniffing out the best deals for still EXCELLENT quality. I am somewhat of a high maintenance traveler and Anna has the ability to tap into the things that are my non-negotiables and yet reign in the budget just enough to make it reasonable and affordable for us. Maximum satisfaction and pampering for a great price. She also has such a great eye for unknown places because her network of travel locations and contacts is extensive and constantly evolving and she has a "sixth sense" in travel terms for only the best. Anna has booked two trips to Costa Rica that I've been on and an upcoming trip to Dominican Republic in July and she always hits it out of the park. I look forward to the next vacation and coming back to Yelp to again brag about what an amazing job she did and recommend the resort for others! Thanks, Anna! :)

We won't use Natalie's services again and don't recommend her. She was not timely in getting back…read morewith us on multiple occasions which created increased costs and high stress. We asked her to help us book a trip to Europe and really needed her help with booking the airline tickets thinking she could help us find the lowest costs while also using our points to upgrade. (For those that use points for overseas upgrades, you know how valuable they are and it's a needle in a haystack to find that one flight that takes much lower points for a confirmed upgrade!) Usually, I'm the one that does all this but my husband insisted it would be a lot less time and stress to use a travel agent. Ultimately, I still did the legwork to find the flights we booked. When we asked Natalie to book our flights, she waited to get back with us and the class of service we could have upgraded to with points was gone. So I found new flights and again, after my husband gave her the card number we wanted her to use, she didn't respond, and again the prices went up and the class of service we requested was no longer available on the outbound. But because we had already told her to book, AND SHE WOULDN'T PICK UP The PHONE AND CALL US BACK, or email us, we had no idea if she was planning on booking, had a booking on hold, or wasn't doing anything. We didn't want to double book, so we kept calling and texting but trying not to be "pests". Again, we lost the flights we wanted because the price went up and the upgrades were gone. When she finally booked the tickets, we didn't get the class of service on the way out. Thank goodness I went through our booked tickets with a fine tooth comb before we left for our trip or it would have never happened! I realized she had booked my husband as a female. When I called the airline to ask them to change it, they said they couldn't honor our request because her name was the person "in charge" of the tickets and so we had to go through her again. It was an absolute nightmare and I'm sure caused more headache for her as well. So, we had to again wait for her to respond and ask multiple times for her to fix this for us. It was really frustrating! What was supposed to be a nice gesture by my husband to save me time and help us find the lowest price tickets, was really stressful and cost us over a $1,000 more between her price and the ticket prices increasing multiple times when we couldn't get a hold of her. If we EVER use a travel agent in the future (or you do), make sure you're also named as someone who can change your own darn tickets or call the airline and ask questions. That was absolutely insane to find that she was the only one that could make any changes. (That was a suggestion made by the airline btw). Ugh... And yes, it was a fantastic trip once there!

I want to begin with saying that Natalie was very sweet and very knowledgeable about our honeymoon…read moretrip to France. Unfortunately, there were some issues we had with travel planning for our honeymoon. Communication was the biggest issue. There would be times where I would message via text and not get a response or I would get one a couple of days later. I understand we have personal stuff to take care of, but a simple response would be appreciated. I think this caused a bit of stress for my husband and I as we had to wait around for an answer. There were things that did not go as planned on our trip such as having to cancel our car rental and museum passes not working when trying to pick up. I think if you really want to be involved in your travel planning and not feel stressed, it might be best to plan on your own.

I just returned from a 7 night stay at The Ritz Kapalua in Maui. I had looked online for rates and…read morepromotions at this property for several weeks. I came across AskAboutTravel.com and submitted an online request. I was a bit leery as I had never done anything like this and wondered I would be better off doing it on my own. I recieved an email and follow up call within one day. I was quoted an amazing deal at the property which included breakfast for two and they even got my room upgraded for me...not to mention a resort credit. Better than anything I had found. The property was everything a Ritz property is known for. Our room was lovely and the kids all had a great time. I thought the property was very diverse as there were many honeymoon couples but a great area for younger kids set off from the main pool. You cannot beat the beaches in that area either. Prices are not cheap over there...$15 for a drink in the bar. The $100 resort credit helped a lot. It took us an hour to get to the property. We had rented a car through AskAboutTravel.com and when we arrived at the airport they even upgraded our economy to a full size mini van. We needed the room as we stopped at the local store first. There is a lot of walking to do and can be a challenge if you are not in shape. I would go back to The Ritz and book through AskAboutTravel.com again. I worked with an agent Sandy as well. I'm sure the other agents are just as good.

AskAboutTravel helped my husband and I coordinate our honeymoon to St. Lucia and we were very…read morepleased with the trip and their services. We spent twelve days on the island. For the first half, we stayed at a resort and the remainder of the trip we coordinated our own travel arrangements. Our point of contact was Sandy, who we found to be very responsive and helpful. We were impressed with her efforts to assist us while we were in St. Lucia when we were looking for places to volunteer and other accomodations when we traveled outside the resort. She got back to us right away and offered several suggestions. Our trip to St. Lucia was one of the best trips that we've ever had. The resort was perfect, as the staff was gracious, the accomodations were great, and the views were spectacular. We would definitely use them again!

We have booked 3 trips with Nicole Fitzpatrick and they have exceeded our expectations. All we…read morehave to do is tell her what we would like to see and do and she sets it all up for us. Our most recent trip was to SanDiego, Monterey, Carmel, and Yosemite and Sequoia National Parks. Nicole booked us lodgings that were always very nice and comfortable, whether it was a beautiful inn in Carmel, a condo in Yosemite, or an airport hotel. She is very detail oriented so everything flows smoothly on the trips. We have no worries and can focus on the sights we are seeing. She planned fantastic trips to Belize and the Canadian Rockies for us that were dreams come true. We told her what we liked to do and she arranged for local tours for us. She made sure we were able to get to the airports comfortably and on time. Nicole is very approachable so any questions or concerns we had, were always addressed by her quickly. She spends a lot of time helping us plan our itinerary and gives us valuable feedback and suggestions from her wealth of experience. She has a lot of patience and stays cool, calm, and collected when faced with travel challenges like weather or changes in laws. We look forward to many more trips put together by Nicole. She makes all of our trips special.

We used this travel agency for our honeymoon, I have to say I was impressed with their customer…read moreservice. We were referred to this agency from a friend who take a cruise with a group of friends once a year. We purchased the Mexican Riveira cruise and she hooked us up big time!! We spent for the entire cruise $1200 awesome and it was a full weeks vacay!! We will definetly us this company again when we decide to go on another cruise. Two-thumbs up!!!

It's that time of the year again ! When tax season comes around you want to find a professional,…read moreexperienced, trustworthy, and skilled tax preparer to answer your questions, prepare your taxes in a timely manner, and provide you with peace of mind. Marivic of GMK Travel never disappoints. I've never had issues scheduling an appointment with her and she is accommodating with availabilities. She also keeps you in the loop and is quick to respond back which I appreciate. She covers all the areas of importance and makes the process quick and stress-free ! It's right next to the 99 cents store so it's a great stop before or after your appointment. Plenty of parking as well. Highly recommend !

I always believed it was cheaper to book travel directly and with all the social apps, why even…read morebother with a travel agency? The bottom line is GMK saved me hundreds of dollars on my honeymoon trip to Hawaii. What was most impressive (especially to my wife) is GMK booked us in a resort not publicly listed right off the beach in Waikiki. Being our first time in Hawaii, it was perfect. Everything we wanted and needed (restaurants, groceries, activities) were in walking distance. GMK also recommended tourist spots and activities to enjoy on our trip. From the direct flight fm Sacramento to Honolulu, the car rental, and the resort, GMK made everything easy. GMK took away the headaches and made the process hassle-free....and did I mention saving me $$$? Highly recommend GMK!

We used Carefree Vacations to book our honeymoon trip to Kauai (Hawaii), which took place this past…read moreNovember. We worked with Cathy and while trying to decide on a destination (we had several on our list), were impressed at her in depth knowledge of what seemed to be everything related to traveling. She's very passionate and experienced as a traveler, as well as in her field as an agent. Her advice and insight definitely led us to feeling confident in all of our planning decisions. Cathy put together several itineraries for us and was always available, with a quick turn around time whenever we had any questions. Working with a travel agency can also be really pricey, but Carefree will work with you to customize a package that will fit within your budget. I especially appreciated Cathy's patience and all of the time she spent with us, whether it was communicating in person, on the phone, or email. Thank you again, Cathy, for making the planning of our honeymoon such a breeze.

Please stay away from this place. I went in to ask for help regarding a booking I'd done with…read moreExpedia. The woman who said she could help me didn't even let me finish stating my problem (not even halfway through) when she just started nodding her head vigorously and saying she wouldn't help me. I walked out less than 5 minutes after I walked in. It was rude, disrespectful, and unprofessional to not even let me ask her my question. Not to mention that when I walked in, there were about 4 people there but no one attempted to help me until after a solid 30 seconds of standing there like a deer in the headlights. I took my business elsewhere (to VeryBest Travel in Bonita, CA) and they were not only willing to solve my problem, but did so in less than an hour. It doesn't cost anything to be nice and to hear a customer out to see if you can help them. Obviously, my problem wasn't so "impossible" to solve that less than an hour later another travel agency was able to help me and did solve my problem. Needless to say, I will NEVER be returning here.