I've been going here over 15 years. Started with Dr. Parnes himself. He was always very patient and informative. I spent years in tanning beds when I was younger and was concerned about UV damage. He noted countless moles on my body that were documented, photographed and watched year over year. After he retired, I saw Elizabeth Anderson who was the same as Dr. Parnes. Thorough, patient and informative as well. She listened to my concerns, remembered personal information every time I came and was extremely polite and professional. I currently see Jamie Restivo after I went in for an acute skin rash that she handled because Dr. Anderson was backed up. We totally clicked and so I've since switched to having her as my main provider. She is also very professional, polite and as sweet as can be. Very informative, she literally explains the why behind everything, addresses all skin concerns (esp the ones I have about aging) and really listens and takes her time with each appointment. She is concise and recommends products and procedures but ultimately goes with whatever you're comfortable with. Could not be happier there. It can be nerve-wracking to get a skin check. You're basically stark naked (with a sheet over your of course) but being scrutinized for every lump, bump and discoloration on your body -- but they've always made me feel very comfortable and address every question or concern I've had. I've had numerous moles and lesions removed over time due to them looking off or concerning. Most were benign but one did come back as basal cell carcinoma, so very glad they caught that! Great practice, beautiful bright and clean office and wonderful providers all around. read more

Very friendly and accommodating office staff. Went in for a nail biopsy, which Dr. Barton handled very well. Easy to communicate with office staff. Would highly recommend. read more

Entire staff is very friendly and professional. Love the Doc. Makes me feel very relaxed.

Absolutely love Dr. Patel. She is kind, caring and thorough. She doesn't rush you out like most physicians these days. I wish she were my primary doctor read more

On my first visit I was asked for my insurance card, told that because it was my first visit there would be an extra fee and then told me that any balance from my insurance would be my responsibility. ($249.00) After my second visit I stopped and asked about paying my co-pay. I was told they would send it in and I would be responsible for the balance. When I received the bill and saw the total, ($349.02) I called the office and at that time I was told that the firm doesn't except my Aetna insurance. Why wasn't this told to me on my first visit? Telling me I would be responsible for the balance in not the same as telling me that they don't except my insurance. I would never recommend this firm to anyone and I hope this review would make people think twice before going here. Bill Shrader Sr. read more

I have been a patient at Crumay-Parnes for several years under the care of Dr. Bonnet. Last week she took a biopsy I was suspicious spot on my shoulder were 12 years ago I had a malignant melanoma removed. The biopsy proved to be another malignant melanoma. Her diligent observation caught this melanoma in an early stage and the prognosis is for a successful recovery. I am grateful for the care she has given me over the years and would recommend this practice for anyone seeking a dermatologist. Edward F read more

They are one of the only dermatologist in the area. I used to see Dr. Bonnett till she retired. I don't love any of the doctors I've seen since. I go for a yearly mole check. I definitely spend more time in the waiting room sometimes 30 mins past appointment, than I do in the examine room. They have less hours, closed Fridays now. They maybe need more doctors. I usually try and schedule my next appointment before I leave because that is the only way I can be seen consistently. read more

They should have put my daughter on acutane right away instead of trying to medicate her with expensive creams you can buy over the counter. Thanks to them she has scarring but thankfully we switched to a more experienced dermatologist. read more

I had an appointment scheduled for several months for a check on possible skin cancer. The appointment was with Becker, PA-C. WHEN I CHECKED IN I WAS TOLD THEY CANCELLED MY APPOINTMENT, and claimed they called me. My phone has no record of a call from them and there was no voice message ever left for me. read more

DO NOT GO HERE! EXTREMELY RUDE OFFICE ASSISTANTS WHO HANG UP ON YOU WHEN ASKING ABOUT A BILL. We paid two co-pays and then got an additional bill in the mail. Apparently they charge you the office visit then a biopsy charge when all they did is send something for a biopsy. We also got an additional bill from the lab for doing the biopsy. They're trying to nickel and dime their patients and bill for anything they can. read more

I was surprised to see the low ratings for this office. I don't usually post, but I had a very good experience. I was taken right away, had a thorough exam and was treated very professionally. Since it was my first exam, I had 2 doctors examine me. Everyone was very pleasant. I would highly recommend this office!! read more

I waited several months to see Dr Bonnett for a skin cancer survey. I had gone to this office since i was a kid with acne. Dr Crumay would roll over in his grave at the poor service i was given by Dr Bonnett. She stood several feet away and asked me questions and took a look from across the room. I mentioned i had a spot in my hairline that my regular doctor noticed but she made no attempt to look for it. All i keep hearing is how important a thorough skin check is but this was an absolute joke as it was more of a self examination. i have no knowledge of skin tumors and can't even see half my body to understand if there are potential issues Dr Bonnett is not doing her job thoroughly and should be ashamed at her level of attention she is giving her patients. Dr Crumay used to spend over an hour, with magnifying glasses on, examining every inch of my body. Dr Bonnett probably bangs out 10 patients in that same time. If you want attention to detail then stay away from this practice! read more

Like other patients, on all my visits the doctor stood several feet away or just wrote a script and see ya next year sort of visit. The conversation is generally lopsided and responses just a bunch of sound bites of indifference. Factory like medical setting -move ya out the door- next patient. Practice doesn't lend a lot of confidence that my health or concerns are much of concern to staff or doctors. read more

I would never go back here again. I am so disgusted with this practice I don't have words. They did cryotherapy procedures on 4 moles, 2 they said would be covered under insurance because they looked suspicious, and 2 were cosmetic that cost $15 each. My insurance did not cover the procedures as I had a deductible, and the costs for those two as billed to insurance was $343. And that's not the charge for the office visit which was covered by my insurance. The adjusted cost was $160.52 for the exact same procedure as the cosmetic ones. They are now charging me for that adjusted cost even though the procedure was identical to the cosmetic ones, with no biopsies etc. When I called to dispute that charge and explain that it was the exact same procedure and that I should only be charged $30, since they had no problem taking that for the cosmetic treatments, they refused to adjust the charge and said they would send it to collections if I didn't pay it. I talked to both the billing person and the office manager, and what seems like an obvious act of both taking advantage of the system and overcharging the patient was not in any way met with any acknowledgement or understanding of what they were doing. If it wouldn't hurt my credit I would never pay them this money, they don't deserve it. They should be ashamed of themselves. read more

Delayed by literally 6 minutes by traffic and they threatened to cancel the appointment....REALLY?!!..I'm sure they would not think twice about leaving a patient waiting in the waiting room for 30-60 minutes. And this was for a 2 minute follow visit where they probably charged $60 for the visit. Please thank me for being your customer for your services next time rather than take us for granted. We will find someone who is more thoughtful next time. read more

I have been going for a few years but it is time to change. Dr.'s are professional and courteous, but the office staff needs schooled on customer service. Latest experience was when I called in to check on confirmation for a prescription, they could not check for me because the fax machine was downstairs and she was upstairs. "If you don't hear anything by Monday call back." Yikes... read more

4-20-18 Today I saw my family doctor for a physical exam and he found a large black mole on my back that I never noticed before. He thinks for sure its a melanoma, and he wanted me to seen by a dermatologist TODAY. I know how hard it is to get to see a dermatologist, but I've gone to Crumay Parnes for years, although I haven't been there recently. When I called them today to get seen I found out that the office is not open. I couldn't believe that they could be so irresponsible and uncaring not to be open on a weekday. I told my family doctor, and sent me to Geisinger dermatology and I'll be seen early this afternoon. read more

Agree with the majority of the other comments. The practice has gone down hill over the years. The staff seems indifferent and not interested in helping the patients. It is very much a factory-like setting. Very disappointing. Will be looking for another dermatologist - not that they seem to care... at all. read more

I've been coming here for years and I'm tired of it. Every time I come, I wait 45 mins plus for my scheduled appt. I called yesterday (outside their 24 hour period) to reschedule my appt because of snow (I have 2 little kids and didn't want to risk it) and the receptionist told me to call back this am to see if they're closed in order to cancel so I wouldn't be charged (??). So I do (there are accidents all over, they're calling for 8 inches, no idea why they would be open, not to mention judging by the waiting room, they have many senior citizens, can't imagine any of them are making their appts this am) and I'm told their next open appointment is Aug 22 (it's March 21st). I explain my Dr requested I be seen every 6 months. She curtly tells me she can put me on a cancellation list (I've been on this list before, they never call). So I'm currently looking for a new dermatologist. They have no respect or appreciation for their patients' time or well being. I agree with the other post, this place is a money making racket. read more

I was not at all pleased with this practice. I have never seen such a messy office; that was a turn-off right away. Stacks and stacks of records and files and clutter. It made me feel uncomfortable, as though my private information wasn't being safeguarded. My doctor was very curt and did not examine me or even touch my skin. She was about three feet away from me at her closest point. I was sent away with a variety of expensive prescriptions that I don't think are necessary. The wait to get into all dermatologists is long, it seems--but this joint is a hot mess. Go anywhere else. Couldn't be worse. read more

One visit for my son. Dr. Anderson barely looked at him and prescribed some cream that didn't work. Front desk folks are curt. Whole place has a just take your money feel to it. read more

I see Dr. Bonnett and have been very pleased with my office visits! She is extremely friendly and takes her time. She is always willing to answer any questions I have. The only drawback is the office staff most of whom can be a bit curt. I have also had my past two appointments rescheduled by them. read more

I am extremely happy with my experience at this dermatologist. After being mis-diagnosed four times at my family doctor about a painful lip rash, I wanted to give a dermatologist a try. I called them about a flare-up I had today and explained the severe pain and my situation, and they were able to fit me in the same day, even though they didn't originally have any open slots for months. I saw Dr. Kathryn Bonnett and she was friendly, fast, and correctly diagnosed my problem in under ten minutes. She explained what was causing my problem, prescribed creams for it, and taught me how to lessen the chance of the reaction happening again in the future. It is now the evening of that same day and my lip rash and pain is already almost gone, and in the past the problem has always taken 2 weeks to resolve. I would recommend this dermatologist to all of my friends and family if they ever had a problem, and will go back to Dr. Bonnett with any future problems. read more

I have been a Patient of this Office for several years. As time went by I noticed it was getting harder and harder to get an appointment within a reasonable time frame. I recently called for an appointment with my regular Doctor and was told his next available appointment would be 4 and 1/2 Months in the future. I couldn't wait that long with a skin condition, so I asked to see any Doctor available within the next 2 weeks or so. I was then told that the earliest Appt. I could get with "ANY" Doctor in this office would be in 3 and 1/2 Months, and if that wasn't satisfactory that I should go to the emergency room. This is a disgrace, and I was made to feel like I was dealing with a Doctor in a third World Country. I suggest that if you are looking for a Dermatologists Office to visit, that you don't make it this one. They are seemingly far to busy to offer treatment within a reasonable time frame. Get real for a minute. Could you imagine having to wait 3 or 4 Months to see a dermatologist for a skin rash, or something like that? I don't need to be a regular patient of a Doctor's office that can't see me within a few weeks or so, and directs me to visit the emergency room as an alternative. Give me a Break !!!! read more