Crumbl - Alabaster

3.9 (10 reviews)

Bakeries, Desserts

Open • 8:00 am - 10:00 pm

Updated 2 weeks ago

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Rachel S.

Elite 26

123

497

2 years ago

Crumbl is located in a strip mall to the left as you enter the Colonial Promenade in Alabaster. The store front is neat and clean with ample parking. They have handicapped spaces and a ramp. There are designated spaces for curbside service and quick pickups. Crumbl offers ordering and curbside through their app. I decided to go inside for my order. The store was clean and the smell was mouthwatering. I was warmly greeted as I came inside and was told to ask if I had any questions or needed help. There are touch screen order pads around the store. There is no indoor seating. The pads are easy to use and there are cookies on display to choose from. I am a member of their rewards program and had a free birthday cookie as well as $10 Crumble Cash, both of which were easy to redeem. My cookies were Peanut Butter Cookies and Cream, Snickerdoodle sandwich, and Oreo Marshmallow Sandwich. These cookies are HUGE. One cookie is easily enough for two to four people. Depending on your cookie, they are served hot or chilled. My cookies were delicious! They were soft and fresh. I think the Oreo Marshmallow sandwich was my favorite. The service was quick and friendly. The cashier saw I had done a birthday redemption and wished me a happy birthday. I noticed that she was wearing gloves while handling the food. I was very happy with my purchases and service. I definitely recommend them. read more

Crumbl - Alabaster - Snickerdoodle sandwich - Bakeries Near Me - Alabaster, Alabama

Crumbl - Alabaster - Peanut Butter Cookies and Cream - Bakeries Near Me - Alabaster, Alabama

Crumbl - Alabaster - Store front entrance - Bakeries Near Me - Alabaster, Alabama

Crumbl - Alabaster - Oreo Mallow Sandwhich - Bakeries Near Me - Alabaster, Alabama

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Business owner information

Alex S.

We're absolutely delighted by your positive feedback about our…

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Ginger S.

Elite 26

133

450

1 year ago

The chocolate chip was not very good. It's a semi-sweet chocolate. The Oreo pie and cheesecake did not taste fresh. It had a weird aftertaste, wasn't my favorite, and that confetti cookie was okay. I'm just not a fan overall. My kids like it, but this selection was not the greatest for me this week. read more

Crumbl - Alabaster - 4-Pack - Bakeries Near Me - Alabaster, Alabama

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Gabe P.

Elite 26 All-Star

845

1909

31276

2 years ago

I came here to try the "cowboy cookie". I actually got the last one they had based on when I placed my order on the kiosk. The service was fast. Unfortunately, I didn't love cookie. It lacked flavor. read more

Crumbl - Alabaster - Cute sign - Bakeries Near Me - Alabaster, Alabama

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Media M.

1 year ago

All the cookies I tried here I've been delicious. The only problem I have is they are a little pricey, but the cookies are huge.

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Olivia S.

Elite 26

215

544

4 years ago

Guess whose back, back again.... It's me and I love this location more than I did during the grand opening! Everyone was in training mode and making everyone that walked in feel welcome. The staff is super energetic and fun. The cookies look amazing this week! Will update with taste from this batch and last weeks! read more

Crumbl - Alabaster - 12 cookies!! - Bakeries Near Me - Alabaster, Alabama

Crumbl - Alabaster - Self service station - Bakeries Near Me - Alabaster, Alabama

Crumbl - Alabaster - a person standing at a counter - Bakeries Near Me - Alabaster, Alabama

Crumbl - Alabaster - Grand opening - Bakeries Near Me - Alabaster, Alabama

Crumbl - Alabaster - Grand opening fun!! - Bakeries Near Me - Alabaster, Alabama

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Madi M.

106

3 years ago

Didn't get greeted when we walked in. And only know you're supposed to because my friend used to work here. The girl at the counter was unfriendly towards all the customers. They didn't ask how my cookie looked and my box is covered in dried crusty frosting leaving my fingers feeling sticky and gross. Which has now left a residue on the seats of my car. I understand they're busy (I work in retail) but there is still a customer service standard that has to be upheld. This location is usually really good with service and presentation. But for a gourmet cookie and the price, you'd think the presentation would be a little nicer. read more

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Pamela R.

3 years ago

Awesome Cookies!! My kids eat enough for themselves and their dad and I! If I had the money..they would have me in there EVERYDAY!!

Business owner information

Alex S.

Hi Pamela, We’re so happy to hear that you enjoyed and look forward…

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Shaina S.

3 years ago

Flavors are good they change every week, cookies big and warm. My personal favorite is the churro.

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Alex S.

We're delighted to receive your awesome rating and your kind words…

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Emma M.

2 years ago

they are good the cookie are good the place is clean the customer service is good over all a good place

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Alex S.

Thanks a bunch for your positive words! Looking forward to serving…

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Alex D.

4 years ago

I loved the cookies! Phenomenal taste, and amazing atmosphere! I am so happy with Crumbl Alabaster!!

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More info about Crumbl - Alabaster

100 Colonial Promenade Pkwy
Alabaster, AL 35007
Directions
(205) 285-3203
Call Now
Order Takeout or Delivery
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Visit Website
http://crumblcookies.com

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Hours

What time does Crumbl - Alabaster open?

Crumbl - Alabaster opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Crumbl - Alabaster close?

Crumbl - Alabaster closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Crumbl - Alabaster is closed on Sunday.

Mon-Sat 8:00 AM - 10:00 PMSun Closed

Payment methods

Does Crumbl - Alabaster take credit cards?

Yes, Crumbl - Alabaster takes credit cards.

Food & Alcohol

Does Crumbl - Alabaster have catering options?

Yes, Crumbl - Alabaster does have catering options.

Indoor Amenities

Does Crumbl - Alabaster allow dogs?

Yes, Crumbl - Alabaster allows dogs.

Outdoor Amenities

Does Crumbl - Alabaster have parking?

Yes, Crumbl - Alabaster has parking options. Validated Parking

From the Business

Specialties

Crumbl is home to the best desserts and cookies in the world! Baked from scratch, our weekly rotating menu features specialty cookies and desserts, like our award-winning Chocolate Chip. Our bakeries provide excellent in-store service and options for delivery and curbside pickup. Crumbl Catering options like Large or Mini cookies are available to make your wedding, birthday party, or office event sweeter. Crumbl delivers unique flavors perfect for gifting and sharing with friends and family.

History

Established in 2017.

Est. 2017 Crumbl was founded by cousins Jason McGowan and Sawyer Hemsley in Logan, Utah. The duo teamed up to create the world's best chocolate chip cookie. Once Crumbl's Milk Chocolate Chip cookie recipe was born, Jason and Sawyer opened the doors of Crumbl and sold their desserts for takeout and delivery. Over time, they grew their business to include more flavors and services like delivery, catering, and a weekly rotating menu. The rest, as they say, is history. Even though Crumbl is now a booming franchise with an expanding global footprint, our mission is stronger than ever. Crumbl's goal is to bring friends and family together over the best desserts in the world.

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Health Score

Ask the Community - Crumbl - Alabaster

Do the have petit flours?

We offer a variety of large and mini sized desserts, but we do not currently have petit fours. To see our weekly rotating menu, check out crumbl.com or download the Crumbl App!

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157 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Trinity W.

1 year ago

Sure! Here's a polished and positive review you can use for Crumbl Cookies: Review for Crumbl Cookies Crumbl Cookies never disappoints! From the moment you walk in, the smell of freshly baked cookies instantly puts you in a good mood. The staff is always friendly, helpful, and quick to greet you with a smile. They're happy to explain the weekly rotating flavors and even give great recommendations if you're not sure what to choose. The cookies themselves are next level -- soft, warm, and loaded with flavor. Each one feels like a gourmet treat. I love how they change up the menu every week, so there's always something new and exciting to try. My personal favorite is the classic Milk Chocolate Chip, but their creative flavors like Churro or Biscoff Lava are must-tries too. The app and online ordering system also make it super convenient, and they package everything so nicely if you're gifting or taking cookies to go. Overall, Crumbl delivers a top-notch experience every time -- from service to sweetness! Let me know if you want a shorter version or one tailored for a specific platform (Google, Yelp, Instagram, etc.). read more

Kassandra F.

2 years ago

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Ella M.

1 year ago

It's was good, taste good Crumbl Cookies offers a variety of flavors that change weekly, with cookies like peach cobbler, skillet cookie, confetti cake, sugar, and milk chocolate chip. ([The Oakmonitor](https://oakmonitoronline.com/13915/opinion/crumbl-cookie-review/conradlewis/)) In a review, the confetti cake was a favorite, while the peach cobbler was the least liked. ([The Oakmonitor](https://oakmonitoronline.com/13915/opinion/crumbl-cookie-review/conradlewis/)) Crumbl also offers cookie dough bites and vanilla ice cream. ([The Oakmonitor](https://oakmonitoronline.com/13915/opinion/crumbl-cookie-review/conradlewis/)) For a single cookie, the price is $4.49, with options for 4, 6, or 12 packs. ([The Oakmonitor](https://oakmonitoronline.com/13915/opinion/crumbl-cookie-review/conradlewis/)) read more

S. G.

2 years ago

Clean store inside. Fresh tasting cookies. Kind staff, except they don't greet you coming in or acknowledge you at all, I had a question so I stood at the counter looking at them all as they were back at the table they do cookie stuff at just chatting amongst themselves. They're 12 feet away so I assumed they'd say "hi can I help with something?" but nope, after clearing my throat, I loudly said "excuse me," and finally someone said something to me. Everything else is great with Crumbl, the lack of greeting or acknowledgement is what my 4 stars is for, especially when I'm standing at the counter waiting and not going over to the screen to place an order. read more

Victoria B.

1 year ago

Crumbl Cookies - Mostly Sweet, But Classic Chocolate Chip Falls Flat Picked up a 6-count of cookies for takeout, and overall they were pretty good. My favorite? Definitely the Biscoff cookie--melt-in-your-mouth delicious. However, the classic chocolate chip was a bit disappointing, tasting like flour and sugar with just a hint of chocolate. Not quite what I expected from such a staple. Service was quick and friendly as always, which makes grabbing a sweet treat easy and hassle-free. If you're looking to try a few flavors, Biscoff is where it's at. read more

Emilia R.

2 years ago

So gosvzvu1vayvwuc told coch f az. Wax good morning to you in the hallway with the green thing just like you did maybe imm wrong or bad bunny and plus and I wish it was very pretty I'm selfish and then cmon to sleep and then cmon to sleep well maybe I will get easier and get easier for you girl attention and plus I will get easier for everything that you find someone else in December or something wrong with me since kindergarten I was read more

Brandon C.

1 year ago

a fan but this one looks great on the inside and outside too I think I like the color scheme of it more but the color is a little different from what you would see on a watch like a real leather band and I like it better with a little more contrast and the read more

Cherena D.

2 years ago

I love that Crumbl is nestled in the corner as you enter the Colonial Promenade in Alabaster. Upon entering, you get a rush of sweet goodness to your nose, not to mention your mouth! THE COOKIES ARE FRESH out if the oven and DELICIOUS! read more

Mackenzey A.

2 years ago

It was great!! Everyone was so so nice and welcoming and the cookies were just amazing. I love how there are always new flavors and there are always options between sweet and salty!! I love the atmosphere and character of it as well! read more

Wyndy L.

2 years ago

Always delicious and the variety keeps us coming back for more. My only suggestion is to offer a sugar cookie each week along with the chocolate chip for those of us who want another more "common" choice when gifting cookies. read more

Kristie N.

2 years ago

I stopped in today for the strawberry shortcake. The employee who helped me (I paid with cash) was super friendly. The service was quick. The strawberry shortcake was delicious! The cake itself was super soft and yummy! read more

Amy C.

2 years ago

We love Crumbl in Alabaster. They are quick and accurate. The cookies are delicious. My favorite dessert is cheesecake, and many of their cookies have the cheesecake flavor. My favorite is salted caramel cheesecake. read more

Addison S.

11 months ago

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Clh 7.

3 years ago

We love Crumbl Cookies! The store in Alabaster is nice and has parking. You go in and order on screen, pay ams cookies are ready fast! Friendly employees. The semi sweet chocolate chip is awesome!!! read more

Kay P.

8 months ago

Service fast, the store was clean, the cookies were all visibly appealing and tasted delicious, the staff was pleasant. Wonderful experience and all the cookies were 10/10. Will return soon. read more

Andy L.

2 years ago

Very good and the service is amazing and they have very good cleaning service.I love how you can watch them make the cookies in front of you that just shows me that I'm eating clean cookies read more

Jessica K.

3 years ago

Amazing cookies, great service. Highly recommend! Check back weekly for different cookies and variety. The cookies are giant though so make sure you share with a friend or take it slow! read more

Gina H.

2 years ago

Amazing cookies. I miss the ones with the pink icing when they first opened. But the others are well worth the price. It's always so clean and fresh. My favorite is the Chocolate Chip. read more

Traci S.

11 months ago

The cookies and desserts are super pricey but I think its suppose to be a treat not something you are paying for weekly! Store has always been clean and the employees friendly! read more

Alex C.

1 year ago

I had a very nice experience and all my options for the cookie I want was in stock. The employees were very nice and didn't have to wait long and my cookie was excellent!!! read more

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Crumbl - Alabaster

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Why does Yelp recommend reviews?

157 reviews that are not currently recommended

Crumbl - Alabaster - bakeries - Updated July 2026

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Crumbl - Alabaster

Order Crumbl - Alabaster Takeout or Delivery

Crumbl - Alabaster Photos

Business Info

See our weekly lineup of gourmet desserts

You might also consider

Recommended Reviews - Crumbl - Alabaster

More info about Crumbl - Alabaster

Payment methods

Food & Alcohol

Indoor Amenities

Outdoor Amenities

Ask the Community - Crumbl - Alabaster

You might also consider

More businesses like Crumbl - Alabaster

Delicious Bakery

Brother Paul's BBQ

Berts Desserts

Cakes Las Comadres

Home Plate Cooking

Momo's Cajun Eatz

Full Moon BBQ

Trending businesses in Crumbl - Alabaster's area

Wasabi Japanese Sushi & Bar

Siluria Brewing Company

New York Pizza & Pasta

Lickin’ Good Donuts

Delicious Bakery

Planet Smoothie

Brother Paul's BBQ

157 Crumbl - Alabaster reviews that are not currently recommended

Why does Yelp recommend reviews?

157 reviews that are not currently recommended

Crumbl - Alabaster - bakeries - Updated July 2026

Best of Alabaster

People found Crumbl - Alabaster by searching for…

Trending Searches in Alabaster, AL

Browse Nearby

Browse Brands

Related Searches in Alabaster, AL

Browse Articles

People who viewed Crumbl - Alabaster also viewed