I hate to say it, but something has changed. Idk if it's the recipes, quality of ingredients, baking process... something is different and the chocolate chip cookies and sugar cookies are not the ones I've loved for the past few years. I first noticed back in March 2020 while getting g a box for my anniversary. I thought maybe it was just off. The next box I got was in June for my birthday. Same thing. Didn't quite taste right. Then in August for my wife's birthday, And then a couple days ago. I am now convinced that if something has changed and it wasn't a temporary thing. I loved crumbl because they made cookies that I did not think I could bake equal to or better than. I'm sorry to say that that feeling is gone. I wish y'all the best read more

Crumbl - Bountiful - Chocolate Chip & Sugar Cookie - Bakeries Near Me - Bountiful, Utah

Horrible service! I've gotten way better service at the soda fountain shops in Utah. Came in after noon of 12/21. Female employee forgot an order that she placed for me. Her Co worker picked up the slack after realizing that I was waiting... The other employee realize what has happened and no apologies. They also ran out the item that came with the order. (That should have been addressed prior to the order.) there was a lot of attitude at this shop. Hire some kids from swigg and fizz. They're more personable and take pride of what they do. Hope management picks up on this. Bad rep for the business. read more

I am in love! The weekly specialty flavors that consistently change keep this place fresh and exciting and the cookies are so delicious! The sugar cookie and chocolate chip cookies are also a constant and always available. And...they will deliver, even down to Woods Cross! Follow them on Instagram to see the flavors of the week every Monday. I only wish they were open in the mornings earlier so I could take some cookies to work. read more

Crumbl - Bountiful - Bakeries Near Me - Bountiful, Utah

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Finally got a chance to drop by this cookie place. We tried the sugar cookie, the lime, the chocolate chip and the biscoff. The biscoff and the chocolate chip were warm and gooey on the inside. All the cookies were large. If you purchase 4 it's $10 or individually they are $4. They were yummy. Yes they are sweet but isn't that what a cookie is? Decor was pretty basic but I wasn't here to hang out just to get my fix. Definitely would be back. read more

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Best chocolate chip cookie I have ever had. They have the most creative flavors as well.

I ordered a box of sugar cookies on DoorDash to send to my mom for her birthday. She said they are the best sugar cookies she has ever had! read more

Crumbl - Bountiful - Sugar cookies - Bakeries Near Me - Bountiful, Utah

Your cookies are delicious, but the 2 working tonight had an attitude. We said we'd wait for the next batch of cookies and they acted like it was annoying we didn't get something that was already ready. Then it's also annoying there is no chairs to sit and wait. We waited for 15 min standing. Then the girl taking our order spoke very quietly that ours was ready and we didn't hear her until I looked over and was laughing like "we are all waiting for you and you guys aren't paying attention" making us feel stupid when she was super quiet. In front of other customers. So overall, love the cookies. But yikes to the customer service. read more

I ordered sugar cookies for delivery and they were fantastic. I'd order again for myself, if I have milk, but would not send again as a gift. On their Instagram it shows you can buy milk, but this isn't available when you checkout online. This is a drawback for me; What is a cookie without milk? I ordered a delivery for a friend for her birthday and didn't realize that if she wasn't home, the cookies wouldn't be delivered. I wasn't notified of this, and instead I awkwardly asked my friend a few hours later if she got my cookies. She hadn't. I called the store and they said if no one answers they come back to the store, but that I could come pick them up. It was 11pm and the person I talked to was really confused and unhelpful, and said I would get a refund if I placed another order. I placed another order and sure enough I was charged both times, and had to call again a few days later for resolution. read more

Crumbl - Bountiful - Bakeries Near Me - Bountiful, Utah

Crumbl is amazing! They always have top notch cookies. Same with their ice cream! However, it is all very expensive, which isn't very fun. ($8 a pint for ice cream and like $3 for a cookie. Smaller parking lot. Friendly staff. They also sell milk if you like lol. They have awesome hours and also deliver! read more

Crumbl - Bountiful - Sugar cookie, chocolate chip cookies - Bakeries Near Me - Bountiful, Utah

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Love Crumbl cookie!! It brings me back every week. Just moved here and I've had a couple flops at this location. Undercooked cookie and very dry for another. Will try another location next time since my location in NC never disappointed! read more

First time I went in this location I was prepared to spend about $20 on cookies, but I had never tried them before...so I asked for a sample and they don't give samples. This was pre-Covid. What the heck? Why in the world would you not offer a sample? So I left. I can't justify spending that much money on cookies I've never tried and actually received mixed reviews on. Second time, I had a gift card for a free cookie. Since my 4 kids were in the car I figured I'd get a box of four and we'd all share. I was told I can't apply the gift card to a box of four. Why?? I realize the price of the cookie is a little less in a box of four than if you bought a single cookie, but did someone not give crumble money for the gift card? Can that money not just go toward the box set?? I don't get it. Even if it does make sense in the end, it left a bad taste in my mouth for the whole experience and I ended up buying more cookies than I wanted. They are mostly too sweet, but I will say they last a while. In fact I think they taste better the next day instead of so gooey, bordering raw. I won't be sad if people give me Crumbl cookies, they won't go to waste. But I would choose Twisted sugar over them. read more

The cookies are beautiful however they are mostly overly sweet. And unfortunately most every week they have something with cinnamon contaminating all the other cookies in the store for the week making it almost impossible for us to shop here... read more

Crumbl! I placed an order right away when I saw that they were delivering mixed boxes. Placed an order in the morning and received my cookies at 7:30 that evening. Warm and delicious as ever! You can not go wrong with these cookies. They are definitely big enough to share! read more

Crumbl - Bountiful - Bakeries Near Me - Bountiful, Utah

I love baked goods...of most any kind. I was visiting from out of town and my family had heard of Crumbl but never been. They have a few types of cookies that they make everyday, and then special flavors that change weekly, I believe. So there were 5-6 different types for us to choose from. The cookies were large and delicious. While the cookies were delicious, I feel like there wasn't anything overly unique about them. And the price. You if just go in thinking about buying a cookie, they are expensive. But if your perspective is that your buying a special treat, then it's about what I would expect. Worth trying at least once so you can taste for yourself! read more

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My manager ordered some cookies to be delivered to the restaurant to say Thankyou for hard work. This was the first time I ever heard of crumble cookies let alone tried one. I was so shocked by how good a cookie could be. I've now been to their ship almost a dozen times. Always warm cookies, always good vibes and now my go to dessert place. read more

Very disappointed after my first visit. The staff is very friendly and the cookies are large and warm.. I tried 4 different cookies and none of them were anything special in my opinion. Chocolate chip, Reese's pieces cookie, dulce de leche, and the classic sugar cookie. A chocolate chip cookie from Subway tastes better to me. The Reese's pieces cookie had too many Reese's pieces for me. It was very rich. The dulce de leche was just fine. The classic sugar cookie uses almond flour which is overpowering and not great in my opinion. read more

Found a lohair in one of my chocolate chip cookies that's really nasty.... I usually love your cookies and you guys do such a good job with flavors and everything but this is just gross. UPDATE: I sent an email to crumbl and they were quick to respond and fix the situation. Even sent me a gift card! Thanks for taking action with your company and helping me out! I appreciate it read more

This place definitely wins the award for BEST COOKIES IN BOUNTIFUL, UTAH!! I love the delivery options and the quickness of the place as well. They also have a point system for when you're purchasing cookies and I've racked up quite a few points buying whole boxes of biscoff lava cookies practically once a week. However, I would love to see the biscoff lava cookie as a permanent addition to the cookie menu instead of having to wait until its re-added read more

Are you kidding me? This place is insane. Our adult son brought this delight/curse into our home. These cookies are so good my family has become instantly addicted. I follow like, 5 things on Instagram and one of them is Crumblcookies because it's that important to know what cookies are on this week. I think it is brilliant marketing that Crumbl rotates the cookies it sells each week. Today my wife and daughter went to "run errands." After grocery shopping they ended up in the Crumbl parking lot scarfing rocky road and pb&j cookies. Good thing they had cold milk in the car... Girls, admitting you have a problem in the first step. read more

Crumbl - Bountiful - Cookies - Bakeries Near Me - Bountiful, Utah

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I ordered a dozen chocolate chip cookies for Amazon ambassadors. They were delivered on time, fresh and my team loved them. It was a great added thank you to their gift bag! Thank you! read more

It's always an easy transaction and always on time. Great product at a extremely fair price.

Got a gift card for Christmas so I decided to give this place a try. Utahn's sure do seem to love their soda and cookie joints. I had tried Chip in their soft opening days but this is my first cookie place since then. I don't like milk chocolate chips in cookies as that tends to make them too sweet, I prefer semi-sweet chips. So I steered clear of the classic chocolate chip cookie here. Been craving sugar cookies lately so got that. Oh boy! Was it sweet! (in fairness it is a sugar cookie, what do you expect?) There were good subtle flavor note though that I enjoyed. One cookie lasted me about four sittings of desserts. They are quite large for the size and it kept in a sealed container quite well. I would definitely try a few other flavors as they come around. read more

I rarely give out 5 stars but this place has some special cookies to die for. Make sure to sign up with your cell phone so when you purchase X amount of cookies, you get 4 for free. The 6 oz. cookies are a good size and and served warmed. My favorite is their semi-sweet Chocolate Chip, but also enjoyed their sugar cookie. So tasty and so worth the drive! read more

I was excited that me and my husband was going to try Crumbl for the first time today. Walked inside and there was lady behind the counter at the cashier just eyeing us. She didn't even greet us like what normal people with manners should do. EXTREMELY disappointed in her lack of customer service. Like who just stands there awkwardly staring at me and my husband since we stepped into the shop? A simple "Hi" goes a long way lady!! Instead she just stood there making us feel so uncomfortable and tapping her pen like we were taking too long but we were just reading the prices on the screen and deciding what to get... Sheesh!! Anyway... The cookies especially the chocolate chip is ok so that's a plus but the customer service is definitely an 'F' for FAIL!!! Will not be returning back to this location ever again thanks to her. Next time we will just go to Chip. read more

I mean...it's a cookie place! They are constantly churning out scratch, fresh cookies and the menu changes daily. The prices aren't bad for the quality and the cookies are HUGE. My wife and I have been here 3 different times and each time get a box of 4 cookies ($10). We haven't tried a recipe/flavor yet that we didn't love. Hopefully we do soon though bc my Crumbl Cookie cravings haven't let up since moving here recently and the cookies aren't gonna be the only chunky, sweet thing in the house . read more

Nicest staff ever! Said Hi when we walked in & welcomed us. I had the Nutella one. Yummy! Nice location & ambience! Sure loved it - I was a first timer too. I'll be back... read more

Decent chocolate chip cookies. Overall a yummy treat with a fun platform. Worth a try. A bit too cakey for our liking. However, they were yummy and warm. The outside was crisp and the inside soft and cakey. Flavor was lacking a bit. Again, sort of tasted like a lot of flour with a lot of milk chocolate chips. If you like milk chocolate then you will like these. I got a notice that the cookies were on the way and would arrive in 8 minutes. About 15 minutes later they arrived. They send you a link so you can follow the driver as he/she drives to your house. Our driver seemed to take a 5-6 minute stop at McDonalds in Centerville. I wondered if the driver was lost and sent a text. The response was, "No my tasks activated all at once I'll be there shortly." I gave him the benefit of the doubt and sent a thumbs up reply. Hard to really know. I think a smile would have been nice and helped me feel better about the waitNext time I will not include a tip with my order, rather I will give a cash tip depending the experience and friendliness of the delivery driver. UPDATE: This past weekend we ordered 4 of the sugar cookies. They were very yummy. We liked them better than the chocolate chip cookies. read more

Love crumbl! They are the best for everything. One time They got my okie order wrong, but I forgave them. read more

Delicious as always. Never disappoints. Fresh amazing cookies and the staff is always so happy and friendly.

There is a new Cookie Queen in town and her name is Crumbl. You wouldn't think that a business that only makes 5 different cookies a week could survive, but these guys can. The exterior is pretty plain but when you walk in, you are overpowered with the smell of a fresh bakery. A large counter space separates you from the baking area. Huge Ovens and refrigerators line the walls with bakers running back and forth fulfilling orders, starting the next batch, and adding finishing touches to each cookie. They have a cool rewards system where the more you buy, you can get free cookies. Each cookie is huge, I can barely finish one. The flavors are out of this world. My favorite cookie had to be the Peanut Butter cookie that was drizzled with chocolate. (Not sure what it was called). I literally had an out of body experience after biting into it. If you don't want to take a trip to their store, you can have them delivered. (I KNOW RIGHT?) I hope they are around for years to come. read more

Kind of a tough location to get into, but really good cookies. They are fresh, good sized, presentation is awesome in the box, and they have a great assortment of cookies that changes weekly. If you are looking for something fresh or a sweet treat to give as a gift or take to a party this is your spot. I went with the dozen for $20 which is the best deal if you can figure out what to do with a dozen cookies other than put them in your belly. :) read more

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Simple business plan: Make good cookies. Check. I had the chocolate chip cookie. Very thick but still warm and moist artery-clogging goodness in every bite. My buddy ordered a s'more cookie and loved it. There isn't anything complicated about this place which also means it moves fast even on a packed weekend evening. You even get a better rate for buying multiple cookies. I will return and update soon. read more

None of the employees wore masks, concerning because of the face-to-face interaction and handling of food

Can't go wrong with this place. The new cookies every week keep you coming back every week and the staple cookies are always amazing. The service is awesome and it never disappoints! Go to treat place for my kids and me! read more

It was my first time here. I've driven by at least half a dozen times and when my son decided he wanted a Hershey bar instead of Baskin, I still wanted something sweet. I thought of this place and realized I definitely want a chocolate chip cookie. There was plenty of parking even though 3 other cars had pulled in before it was around 10pm so the other businesses were closed. There were about 4-5 people in front of us didn't wait to take our order more than a few minutes. I ordered Nutella sea salt, sugar and 2 chocolate chip. We gladly waited the 10 minutes for fresh chocolate chip cookies. By the time we were ready to leave with our cookies another 10 people came in (not exaggerating). I wanted to try a piece of each cookie but the chocolate chip was the best I've ever had. I couldn't even finish the whole cookie but I got really close. Will be going back for sure! read more

Crumbl - Bountiful - Bakeries Near Me - Bountiful, Utah

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If you can't hit them at the right time, fresh chocolate chip cookies are hard to beat. Sometimes they can be way to doughy. Service can be incredibly slow. read more

The last few times it feels as if the cookies are not as fresh and consistent, and disappointed that they raised their prices!

I love their cookies, especially the lemon sugar cookie!! All of the cookies are loaded with calories but who can sneak away from the sweet smell of fresh made warm cookies? It's worth the hype at least once. If you follow them on FB, you can see the new flavors. read more

This location of Crumbl is my go to, I have used them several times in catering events. Love the catering size cookie that they offer.

Some really good $2.00 cookies served in a $5.00 box. Stupid box added for what? Crumbl needs to drop the uppity shee-shee presentation and cut price in half, and sell 10X cookies by the bag full. Great cookies marred by a high value perception that doesn't bring me back. You gotta draw the line somewhere, right? But they are good cookies. read more