I usually go to a different location, and those employees have spoiled me. I went to the Williston location this week as I was in the area. Not one of the three employees looked at me while I stood by the register. I was the only customer. The menu tv wasn't on. It felt like I shouldn't be there. read more

I honestly do not understand the hype of these truly subpar underbaked disasters of a cookie? I have generally used delivery service when ordering when and for that the service has been great which I will give them credit, and I will also give them credit for sticking to the pink cutesy ambiance inside of the store from the one time I ordered in store. However par-baked cookies are only good when you, the consumer, are the one baking them. Because that way you know if you are running the risk of getting salmonella or not. read more

Crumbl Cookies is definitely popular, but in my opinion it's a bit overpriced and overrated. The cookies are way too sweet for me personally. Some flavors are enjoyable, but others really miss the mark. Overall, they weren't the best cookies I've had, and I don't think they quite live up to the hype. Customer service was excellent. The Restaurant itself is very minimalist and not so crowded. read more

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I can't tell what I'm looking at but it seems to be Microwave Cookies? For approx 4.50 Each???? Tried one and they were awful! so sugary! read more

Crumbl - Williston - Crumbl... gentleman walking by what seems to be the cookie microwave? - Bakeries Near Me - Williston, Vermont

First time trying these out - I kept hearing about these and I can see the appeal. This shop is small it's basically just a counter service, you can order through 2 touchscreens or in person. All cookies are made fresh right behind the counter, the kitchen is open and very clean looking. Flavors change weekly, some popular core flavors like sugar cookie or chocolate chip do stay on the menu as more permanent items. The cookies are very big, for almost $5 a pop - these are on the pricey side but make a nice treat. Ideal for special occasions or for gifting since they come in a beautiful box. We tasted a peanut butter chocolate cookie and a triple berry oatmeal variety - both were very good, warm, extremely soft and mushy. If you like underbaked, cakey, ooey gooey style of cookies, rather than a crisp, these will be for you. They are however very oily - fingers were glistening after eating these! The flavor of the cookie batter itself is somehow not amazing, they're good but there's some richness missing. The toppings are what make the cookie stand out. I wish they had a wider range of flavors constantly on display, having to wait week for week without knowing what is in store can be annoying. The price point is also too high for me so I can't see myself coming regularly. read more

Crumbl - Williston - Bakeries Near Me - Williston, Vermont

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I did an online order months ago. I never received my order $20 worth or my refund. I contacted the store 4x and there was never a manager available as the employees knew nothing about refunds. Will not return read more

I was really looking forward to trying the Martha Stewart lineup and I placed the order ahead of time. I got to the store and was told that two of the cookies I ordered were out of stock, which was really frustrating because I feel like the app should not have let me place the order then. This has happened to me twice at this location and I think they need to make sure to update the app so it reflects what's actually available. The bakers were really nice when they offered me alternatives, and it wasn't their fault, but it's really frustrating. read more

Horrible customer service still there for 5 minutes. Nobody stood at the counter. They looked at me once and just stood there. Ridiculous. So I walked out with no cookies. I would not go back to this place again for that and for that kind of a upper scale dessert store you need to do better! Oh, for the haters, I know you can order online, but you can also order in store. read more

The people were nice. The store is other wise a poorly run operation. I purchased through the app for pick up an hour later. Arrived to be told it would be another 30min. Not sure how there system works but it is poor read more

I've always had excellent service at this store. They even offered me another item when I was unhappy with a certain item. That's the kind of service that will retain a customer. read more

Staff was very pleasant and polite. Ordered on a touch screen, paid with a card and not a minute later our four cookies were boxed and ready to go. The cookies looked great. Two came out of a refrigerator because of fillings/toppings. My wife and I broke two in half to share. Pretty good flavor, but I'd agree with some other reviews: undercooked. Same with the other two we had at home later. If they lengthened their baking time by a minute or two they'd have a really good product. read more

like i understand the concept but damn u have to line up forever, it is sooooo expensive so definitely Not worth it. the flavor honestly is not unique nor spectacular. Maybe the variety or originality of flavors is cool but not worth the money And now reading all Other reviews yes! I agree mega raw! The dough itself is not good plus yes undercooked. My daughter even asked if it was normal and i thought maybe ghats their thing but reading everyone elses reviews i agree they are raw. They are really bad just the originality of flavors makes it interesting. read more

THIS LOCATION SUCKS!!!! I have tried and tried and tried again with this place. I just cannot justify RAW COOKIES. Every single time I get cookies from this location the insides are NEVER cooked and ALWAYS falling apart in the box. Not entirely sure if I missed the cookie memo that your supposed to take the cookies home and bake them yourself (and I love cookie dough...) but for the price you pay I WANT THEM COOKED!!!!! THREE different occasions & three different weeks I tried with 16 different cookies and I shit you not every single cookie, every single week... RAW & unable to eat because this isn't dough you can eat raw. UGH I HATE THIS LOCATION. read more

Went at 7:30 this evening. There was a line as expected. Did not take too long. Staff was very friendly. Carrot cake, cookie and chocolate chip cookies were undercooked, however, carrot cake cookie was still delicious. Chocolate chip cookie was average. Lemon cookie was delicious. Double fudge cookie was very decadent, but also good. read more

The staff seems to be the most outstanding thing about Crumbl. They were attentive and friendly without being pushy in any way. Everything also looks great - very clean, minimalist design with enough room to order and wait. Adorable packaging! The cookies... seemed to be extremely undercooked. We ordered 4 different varieties to share at home, and even our children didn't want to eat them (although, they did like the frosting!). We'll give it another try in a few months - I see others had the same feedback and hope they can consider adjusting their baking time. The almost raw dough doesn't taste great, and it cannot support the icing/toppings, so the cookies fall apart as you lift them out of the box. Fingers crossed that things improve - it's a great idea! read more

Great food and quick service. Finally there is a Crumbl in Vermont. I'll definitely be going back the place was also really nice in there and the staff were very nice. read more

first time I had crumbl I was in Chicago for st pattys. I honestly Didn't know how big the cookies were until I got back to the hotel . I had the Twix cookie and it's so far my favorite! Yummy cookies, I got a free cookie for my birthday when I was in Vermont and it was called the blue monster and it's my second favorite. read more

It was weird having to wait outside to go in but it makes sense seeing as the store front itself is so small. But the cookies were good but not over the top. read more