The vibe there is very industrial - stadium-bright lighting, harsh colors, a bank of 12 TVs in front of the always filthy treadmills. Overall it's not pleasant in there the way an upscale gym would be. That said, it's the best option in the Stuart area and they do have everything you could need for any kind of workout. And while the main areas of the gym aren't kept very clean, the women who look after the ladies locker room do make an effort to clean it well. The app makes it easy to reserve a spot in classes, but you have to jump on it the day before because they fill up fast. read more

I did call four times trying to talk to a manager and got put on hold or hung up on. Managment in the Stuart Crunch fitness is a joke they stole three years of payments from me and have not resolved this issue so now I have to get a lawyer. read more

Stuart Crunch Fitness is a decent gym. It has all the equipment that one could possibly need and has some good fitness classes and instructors. The facilities are well maintained. The people that workout do just that. You don't feel judged or looked at. You blend in and fit in with everyone else there who's there for health and fitness. The front desk and trainers are always busy and sometimes rushed but helpful when needed. There is one employee/trainer in particular that is especially noticeable in professionalism and friendliness. He always has a smile and if he sees you, he greets you. With three levels of options to fit the needs of everyone, Crunch is a good value for the money. read more

I have been trying to cancel for months. I have terminal cancer. They want letters from oncologists....Can you imagine???? First my bank account had to stop allowing access and now I have to have my credit card company begin a dispute because the just keep charging THAT card. In all my years I have NEVER experienced this level of complete and purposeful neglect from a company towards a customer. Luckily I can hand this to an attorney but I feel sorry for the elderly people they rip off. The manager Valaria wont come to the phone, the other manager Lauren, who has been the biggest headache, apparently was fired, the dimwit Liz is beyond incompetent.... so glad I recordered everything. Filling out paperwork with Florida Attorney General. This gym is pathetic. read more

Gym is very busy. I initially loved it but it's gotten so busy and less personable that I didn't enjoy going anymore. When I moved I needed to cancel my membership, I called and explained that I needed to cancel. I was told I needed to come into the Gym to cancel which was followed by a quick hang up. I came in a few weeks later, when I was in the area and was met with a payment for annual fees and my monthly membership dues. Cost me $92 to cancel a membership that has "free cancellations ". I was told at the desk I could have sent a letter to corporate to cancel but unfortunately they couldn't waive the fees now. Seems like a ploy to get money from people which I don't appreciate. I wouldn't recommend this gym. read more

Don't expect TVs to all work. Do expect to see flies in the bathroom. Don't expect a "free" coaching session. Do expect to be docked $96 "accidentally". Don't expect a refund and do plan on calling your credit card company. That aside they may eventually credit me but may take NINETY days. Definitely recommend trying other gyms first. We will be moving to another gym due course. read more

Great gym with the best equipment and options. Plenty of space with the exception of they changed the stretching area when they added an area of the middle of the gym for multi purpose unused space. This is where I stretch before I lift and I have nonstop unaware people walking over my head. It actually irritates the F out of me. I'm a pretty relaxed person but this triggers me into talking shit to whoever is walking over my head. I'd say as big as this gym is create a designated stretch zone that they originally had. Don't walk over or around people stretching. There is plenty of space to walk around. read more

Excellent gym! Clean and well Laid out. Staff is friendly and helpful. Thanks to Ethan for getting me back into working out again with personal training. Lauren very helpful at the front desk. read more

Do yourself a favor and avoid this club at all costs. The service and front desk staff are terrible, and their treatment of customers is appalling. I visited the club for the first time to check it out and try a class. They immediately took my ID, not just to look at but kept it for the duration of my visit. You cannot try a class unless you buy a membership first. To purchase a membership, they require two payment methods and demand both bank account information and credit card details--on paper! No reputable business ever asks for such sensitive information, especially in writing. The staff did not return my ID, and I discovered the loss the next day. When I returned to the club to ask for a manager, I was met with attitude. The front desk staff mocked me and refused to call a manager. A staff member named Nathan, speaking in a condescending manner, informed me that he would not contact anyone, refused to provide the manager's name or schedule, and claimed that he was the manager himself, dismissing my concerns entirely. Also, all their recent Google reviews are negative, and it seems management doesn't care about solving problems. read more

Crunch Fitness - Stuart - Gyms Near Me - Stuart, Florida

Ridiculous fees even when leaving, I was not satisfied that they were still try to get your money until the last minute. Very upsetting.

The service and front desk staff have no knowledge of what they are doing on their computer system, and their treatment of customers who want to cancel is despicable. I went in three times over 3 weeks to CANCEL and each time I went back they said my membership was still Active! I never received an email confirming cancellation, so I went back again and again. On top of that I just noticed they charged my credit card on file for $29 even though I have a FREE membership through Silver Sneakers! Avoid this place and save yourself the aggravation they cause!!!! read more

Music always too loud. the music they play will depend on preference of person at front desk.. not enough 10 lb plates in free weight area. star Tra bikes all wobble when you get on them Been training 30 years and a 20 year old trainer is asking me if I want him to show me how to use machines. Salespeople read off a script. read more

Crunch Fitness - Stuart - Star Track bike wobbles when you use - Gyms Near Me - Stuart, Florida

I have never been treated with such ugliness and disrespect as I encountered with the manager, Tyler. Every time I have tried to freeze my personal training sessions due to a build up of sessions as my trainer was out for weeks, Tyler tells me it is frozen then enjoys still charging me. He makes up lies when I go there to speak to him about it. He tells me he froze it again then charged my card again! When I go to speak to him he belittles me, lies and when I asked about a corporate contact he said he wasn't permitted to give that out. He's quite the control expert at that club. His days have to be numbered, this can't possibly continue. I had to cancel my credit card to try and stop this. Stay clear, this club has dangerous tactics and there is no information to be found to contact anyone about it. Very bad business! Pick another club! read more

I was hesitant to visit this Crunch after reading the negative reviews. I will suggest that anyone interested in Crunch at the Stuart FL location should experience it for themselves. I was very pleased with the quality of the equipment, the classes offered, and the interest/concern and politeness of the staff. No high pressure sales and a great description of everything provided by Lauren. read more

Extremely disappointed with Crunch Fitness and their aggressive, pushy sales tactics. I came in simply to work out with my son for one day as a guest and made that clear from the start. Despite this, the staff--particularly the day manager--Gabriella ignored my request and forced a full facility tour and sales pitch on me. I repeatedly said I wasn't interested, but they continued to push programs I didn't ask for. What's worse, even after signing a liability waiver, they insisted on keeping my driver's license at the front desk, claiming it was for "liability reasons"--which makes absolutely no sense. It felt like a tactic to ensure I returned and could be pressured into a membership. This kind of high-pressure, tone-deaf approach is exactly why I cannot recommend Crunch Fitness. If you value respectful, no-hassle service, look elsewhere. read more

Loud music, rude staff. Worst gym I've ever been to. Need to get new management and turn down the music. people who want to listen to music bring earbuds. you will get hearing loss from the bass by how loud they play music here. buyer beware read more

Yes, they have a wide array of machines and about 10 squat racks which is nice. They really are only in need of a standing hamstring machine and possibly an extra leg extension and peck deck. The turnover in staff just makes it seem like a mess and a bit concerning, plus being a guest of a member is never welcoming. Lastly, the rules they decide to enforce and when is super annoying. Let's bypass the petty stuff and focus on teaching gym etiquette, put your own weights back for starters....enforce that. read more

This gym I love, the everything. The employees and clients. It's a perfect match. Great Great come and see. U want to get in shape and enjoy yourself... this is the place. read more

Crunch Fitness - Stuart - Gyms Near Me - Stuart, Florida

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This gym is very deceptive and takes advantage of minors. My 16 y/o joined the gym with my credit card and was never asked to get a parent waiver. She is a minor and should have had to get my permission and signature. When i went to cancel her membership due to her being a minor i was given a hard time by the management. i was suppose to get a call from a regional manager, but that never happened. i called back two more days in a row and never got a call back. These people take advantage of minors and young adults and are very unapologetic!! read more

If you like getting lied to, and ripped off with a condescending smile, this gym is for you! it is NOT $10, they will silently charge you more than twice that the next month, then say "have a nice day, there's nothing you can do about it". Absolutely APPAULING business approach. And costumer service- Forget it. This should be illegal. read more

The staff are all rude pre-madonnas!! Trainers are all young kids, that dont know jack..... They play the music so loud, one cant even hear their own music...... Stay away from this place!! read more

nally joined CRUNCH Gym in Stuart, Florida, about two weeks ago. I had a membership in another gym, small, old machines, and kind of drab. I saw the reviews and decided not to go, but finally, wanting to see for myself, I went down. I was in for the cheap trick at 9 bucks a month. Yeah, they gave a hard sell, but I knew they would; it's their job. But as I walked into the gym and saw all the new Nautilus machines and stations, I was sold. I love going to CRUNCH. Great vibes, and everyone is helpful. I wasn't interested in the group classes in the package, but all of the rest was a no-brainer. I am 79 years old next month. Baby Boomer, 1946, July 31st. read more

Excellent gym! I highly recommend it! Great equipment, excellent air conditioning, very well maintained and clean.

Great gym, but the music is too loud.sounds like a nightclub. Mens bathroom smells like urine.

The equipment is nice and it's very clean, but the music they play is so loud and the bass is turned up so high you can't even have a conversation. I put my ear buds in and can't hear my own music. Many of us have asked to have the music turned down and even though our memberships pay the staffs income, they just ignore us. When you hear songs that use the "N" word, "F" word and "P" word, makes you really wonder about Crunch's motto of "No Judgment" and "Inclusivity". Turn it down and pay attention to the lyrics how about it. read more

Decent gym everything's clean & staff is very nice. Only issue is the yoga fierce class is offered once a week at a weird time but there is a million flow & foundation classes. Having a few more morning fierce yoga classes would greatly improve this gym. Also it's crazy bright in here compared to other crunches they need to dim some of the lights read more

Front desk people never nice. They basically ignore you while standing there doing nothing. Manager not helpful at all. Don't really care. Def don't sign up for any training. Don't want to go into it just save your money. Watch a YouTube video. It's not rocket science. read more

Wow walked in here looking for a membership and let's just say how judgmental these people were. Very rude and nasty I will never be back here and I would advise everyone to stay away from this location! Specifically Silainy Fernandez and Kelly Barrera! read more

STAY AWAY FROM PERSONAL TRAINING. TOTAL SCAM ONCE YOU SIGN ON THE DOTTED LINE. My trainer was 13 minutes late to our very 1st session of 30 minutes. I was told by the PT manager "too bad, oh well you can't have your money back. He said they will continue to hit my card for over $1,200! read more

Emailed and called to pause my membership while I'm at my Keys house. Get a total run around to make it happen. Gym might be nice, but there company policy's are terrible. Once again a gym looking for revenue verses taking care of there customers. read more

Really misleading approach!!! Seems like a good deal when you walk in unless you read the fine print which is not the way it is explained. Once they have your charge card you've got a problem, they'll hit you every month (or every week) and make it very difficult to stop. And I recommend you NOT, agree to a training program. Again they make it near impossible to stop and keep hitting your charge guard until you cancel the card and get a new one. you can "pause the program", but you can never leave. They got me for over $800 for nothing. I'm fighting it through whatever means I have to no avail at this point. This is a company of crooks!!! read more

Great gym. Friendly staff especially the girls at the front. Had an issue with one of the machines and the person who helped me out was really helpful and friendly. Later found out she's the GM too so it was kind of cool to see someone like that helping with small issues. Will definitely be back as I'm trying to get back into shape. read more

The WORST experience i have had at a gym to date! I will start by saying when I joined i was very excited to work out and get back into shape. My 1st visit was so uncomfortable. They tried pushing a personal training session on me. I declined. They harrassed me my whole session and said i was "CRAZY" for not wanting their guidence. it was absolutely embarrasing. i didnt return for a few months... because thats when the calls and texts finally stopped, again trying to push their "free" sessions. My 2nd visit... I couldnt even scan my card to check in before the same guy recignized me and continued trying to push his services. i declined again and he kept pushing until I finally left. Without working out mind you. Fast forward to today... I walked in to cancel as i would be switching gyms. I told them I was leaving due to lack of use. Silainy Fernandez was the person that was "helping" me. she said i would need to pay in order to cancel. I told her that should be waived as i have only checked in once. She said "nope". so i asked her to check with her manager and her response was "i am the GM". so i asked again to please waive the fee. she declined. as i was discussing with her my displeasure, still calm and polite, a 2nd young lady (Kelly Barrera) decided to interrupt and say if i didnt leave she was calling the Cops. I smiled and said please do. At that point the "GM" looked nervous as clearly I was calm and not being rude. I asked how they could take my fee for the month of December without allowing me to use the membership for the duration and she finally said "oh, you can". i said why didnt you explain that. that would be fine. As i go to my car i was stopped by a stuart police officer. they said a call was placed about me. when i told him the situation (my wife was present and told him the same story i layed out here) he laughed... said "please when you complain to corporate let them know we were called to the scene for this". i guess the stuart PD is getting tired of these nonsense calls as well. STAY AWAY!!! its filthy, they are untrained in customer service, extremely rude and unprofessional!! read more

Kayla at the front desk is the best! She always starts the day with a smile and makes getting to a workout less painful

Good sized gym with lots of equipment. Stays pretty busy and really busy at peak hours. A pool would be great but for ten bucks a month you really can't beat it. read more

This location is hilarious. The people who work the front desk are beyond unprofessional. I was given a day pass to bring a guest to try ANY class. They tell me it is expired mind you I was given the pass TWO days before I was able to use it, like I do not have an outside life. Instead of just being understanding by just letting my friend mind you she's of color try a Zumba class ONE time. They made a big deal out of nothing and kept an eye on us the whole entire time we were working out. I then asked for a corporate number to complain and was told they do not have one. So it is okay for the "store manager" to make me feel discriminated? Who can I talk to because this IS NOT the first time this has happen. read more

Great staff and it's a clean gym! Needed to find a gym that was more welcoming and this one fit the bill. Left LA Fitness and I have no regrets. read more

Great gym good space. Clean and well tooken care of. Customer service nice and takes care of you well.

Extremely petty and unprofessional staff. Unsure how an establishment as great as crunch allows its employees to treat their customers this way. Have been a member for a year and Canceled my membership because of the scenario and will be encouraging my friends to do the same. read more

If I could post 0 stars I would. Do not do business with these con artists. In December, I paused personal training by contacting the trainer directly. I was continuously charged a couple hundred dollars every two weeks until I noticed. I called Crunch, they told me to email corporate. I emailed for weeks and weeks, repeatedly to no avail. They continued to charge me. It wasn't until MARCH that I went in and demanded cancellation and a refund. They refused to refund. I went through Amex and got it back. When there I also asked them to cancel the gym membership, they said they would. It's now June. They are still charging me. I just called, and they said they can cancel, but will not give me a refund. I said, that's fine I'll go through American Express again. They told me that if I dispute any charges, they will undo cancellation. So they are going to re-enroll me in the membership without my consent. They also threatened to send the lack of payment to a collection agency. Bring it on. People like this are a menace to society. DO NOT go under contract with them. read more