These guys are the real deal. We've been driving past their new location on Salem road and decided…read moreto stop in and ask about a couple dings on the side of our car. Mike was super up front and honest about the location of the dings, but said that his guys are the best in the business and he'd see what he could do. He told us if he couldn't get the dings worked out (they were on the seam of two panels), he'd send us on our way for just a handshake. His price estimate seemed fair and similar to what we've paid for in the past at the German dealerships, so we thought we'd give him a shot. We nervously waited while they attempted the fix and within just a few minutes, Mike and his team had the dings all knocked out, even correcting a pretty significant dent that appeared to be a manufacturing defect. The car is literally better than new! Thanks a bunch Mike! Highly recommended!

Traveling to KY from Tx my truck started making loud whistling from right hub. Pulled over in…read moreArkadelphia and found Phil's shop. They worked me in and found the problem, explained the fix and did a test drive with me to make sure all was good. The owner and mechanic tech were so nice and knowledgeable and reasonable on the cost. I can see why they have awesome reviews.

Great mechanics and even better people. They helped my daughter out in a terrible situation. They…read moreare very kind and honest as a hard day is long. Prices very reasonable. I can't recommend them highly enough.

My wife and I were shopping in Hot Springs when our car broke down at a stop light (at rush hour on…read morea Friday, no less). We called Holcomb's Transport & Recovery for a tow and they were there in probably 15 minutes which, considering traffic, was pretty impressive! The tow truck driver, Zach, was friendly and professional and had our car towed in no time. Our car was, unfortunately, un-drivable so we got a rental to return home. Then the rental got a flat on the highway and we were stranded in the middle of nowhere! We called the rental agency and they sent roadside assistance and who shows up? Holcomb's Transport & Recovery! This time the driver was a real nice guy named Chauncey and he had our tire changed and had us on the road in a matter of minutes. I'd never needed to use the services of Holcomb's Transport & Recovery before but I was glad they were there for us today! If you're in the Hot Springs area and need a tow I highly recommend them!

Absolutely the most horrible experience ever. We broke down in downtown parking lot. Tow truck…read moredriver showed up, said he had it handled so we took uber back home. Called dealership and vehicle never showed up.. got in touch with Holcomb service and was told driver could not get it into neutral so he just left- left vehicle unlocked with keys in vehicle and we were NEVER notified.

Will not return to this business, had to come back 3 times. First I was told my parts would not…read morefit, when proven otherwise those parts were put on at a separate date & had to come back again because their mechanic did not tighten up my control arm properly. Also had to purchase 2 new front tires from WalMart because their faulty work caused mine that had around 30,000 miles on them wore so quickly one blew out & the other was separating & had the steel belt showing, but since this was a Sunday & I had to purchase tires from WalMart instead of K&A, I'm outta pocket about $150 just on new tires which I wouldn't have needed had K&A done the job right the first time. Contacting BBB today

Awesome service and friendly people! We were traveling to San Antonio from Kentucky and had a tire…read moregoing flat on the interstate. We found K&A in Google and decided to nurse the car to their shop to have the tire looked at. They looked at it right away and found a piece of metal in the tread. They patched the tire and got us back on the road in record time. . Thank you for your great service and friendliness!

The name of the business is big A.'s. Honest local business. While traveling had a tire issue found…read morethis company they took care of me in no time and we're very friendly.

The other alignment shops in town wouldn't get me in but this guy did. Top notch service. I Highly…read morerecommend this place. Guy has a heart for customers.

If you're not getting your vehicles serviced here you are making bad choices! The guys are great,…read morefast and affordable. They installed a coil in airbag kit for me in 2 hours getting me in in 1day. I attempted the install myself, nope! Failed miserably. Can now pull my trailer to Connecticut feeling safe. Thanks again Skisz 4x4

I would highly recommend Sally's Body Shop! Each time I spoke to someone in the office, they were…read morenot only helpful but friendly! 5 stars!

TLDR: It's their policy to leave your keys on your hood in broad daylight in their parking lot…read more Poor customer service; I have never worked with a shop that was this negligent. - You can only choose two: a) Good Work b) Cheap Work c) Fast Work If you choose this shop, you will get none of them. They kept my vehicle for 42 days to replace a fender and a bumper, while continuously lying to both me and my insurance about a finishing time. I went up to check in person because they'd pushed back the finish date on my car 6 times, to the point where I no longer had a rental. My car was sitting in the parking lot 6 weeks after I'd dropped it off, in substantially worse condition than when I started. Things in my glove box had been taken out, and the headlights were in the back seat. Also: MY KEYS WERE ON THE HOOD IN BROAD DAYLIGHT. After confronting the owners about it, they informed me that was policy so their employees had easy access to move them. My car was also substantially dirtier than when I'd dropped it off. I got permission from my insurance to reacquire the vehicle, and he'd informed me they'd violated their contract with Progressive and I have full rights to get the vehicle back from them. Initially around week 3 I'd asked to get the vehicle back since I was about to not have a rental any longer- one of the owners informed me he'd pay for any time it had run over. If I would not have returned my rental, they would have owed $700 at the time I took it back. He didn't expect me to tell him that was the amount, and I watched the light in his eyes die because they would have done a solid portion of the work for free. At no point do I believe they would have paid for anything over. I cannot recommend this shop, at all, to anyone. The customer service has been awful and they will leave you in the dark. Sally, at the front desk was completely unprofessional.

my wifes 2015 Chevy Equinox had an exhaust leak noise. i stopped in and they had it on the lift…read moreimmediately after finishing another vehicle. they quickly determined it needed a resonator. they had everything they needed to make the repair and i was on my way less than 1/2 hour after it was placed on the lift. i highly recommend Spa Muffler for any exhaust system repair. this shop shows integrity and the cost of the repair was very fair and very resonable. the owner and technician are efficient, knowledgeable, and friendly. thanks, Rick K. - Hot Springs Village