Had a burning smell coming from my car. They called and said I ran over a plastic bag, and cleaned…read moreit all out. These guys have earned my trust with their honesty and professionalism the past 5 years. Have had everything from rotors and brakes to belts and oil changes but today really stood out. They could have made up some repair I didn't need but are really honest and reliable.

They are great!! Always fair and honest!! So dependable! They will find the problem and fix it…read morewithout any hassles.

Great price and excellent service. Friendly, honest, and fair. No issues and highly recommend.read more

Justin was recommended by mikes automotive was very polite and didn't charge me for return visit…read moreeven though my fault I told him the wrong part very honest I will call him again hopefully not to soon

Steve was mobile and came to my home, bought the alternator, changed it out, was diligent in…read moregetting me back up and running again and he came to me. I have nothing but good things to say about that kind of service.

Quick, professional and on time. They came to us, no need to spend the day in a repair shop!read more

Great experience, the service was great and good price on tires. I recommend NAPA. I got the road…read morehazard plan and have not had an issue with plugging or replacing tires.

December 29th i walked into western auto and explained i had a power steering high pressure hose…read moreleaking, and i needed a break job full set. Shop had one customer, and an empty bay. After waiting all day for info on my car, i called right before closing and hadnt gotten to my car( lady on the phone in the shop was talking to a friend on the phone about the friends car. [ i assume they worked their friends car before mine, and she wasnt even present.] Anyways. I get a call the next morning confirming my repair order. They finish in a couple hours and i come pick up my car for a price cheaper than my quote, but i didnt question it and paid ive been coming here for over 15 years. I get home park and have yo leave to the store later and i notice the same giant power steering leak puddle that was fresh. I head back up to western auto expecting my mechanics to have my back but to be greeted by a rude lady at front counter. I voice my frustrations at the situation and explaoned how daft it was replace my power steering pump when the hose was the part that was leaking. It was a steady drip falling right onto the pump itsself. If the mechanic would have inspected the repair he would have seen it. Mechanic comes out explaining hisself and the situation and couldnt justify why he didnt do the work i asked for other than to save me money. They couldnt fix their mistake and asked me to come bacm on new years day. I did and they were too booked to get me fixed on what was said was less than an hr job. No accountability, the front counter lady claimed i was cussing at her and even tried to tell me to take my business elsewhere. Its a shame the owner died because what we are left with is not western auto. This business will replace parts without your consent, and add work to a bill that was un needed. Ive had two issues in the last 12 months, and with my last visit they never gave my engine cover back. After speaking to them twice about my frustrations they would rather burn a bridge than fix a mistake they made.

Mobile Mechanic CnJ responded quickly and was helpful diagnosing my car problems and replacing them…read morewith care and attention all in my driveway. Highly recommend!

I started initially giving him a 4-star rating but after reading this you will see why I dropped…read morehim down to 3 stars. I feel this was generous. He had a fast reply after I inquired about a mobile mechanic here last Monday. Stayed in contact but was forgetful even with text messages. Flexible hours. I paid for my parts ahead of visit. That was my decision. He offered to pick one up. He was very quick replacing the alternator and knowledgeable. After replacing alternator we discovered that we needed a new battery. He offered to pick it up. I chose to buy the battery online and then had it brought to the car for us (I'm under doctors orders to not lift anything over 5 pounds or else I would have done the entire repair). We agreed that he would return to replace the battery for me. I texted him telling him we received the battery and we are ready for him when he's done with a quick fix on the next all. Well, he never showed up! There goes his Yelp rating and recommendation.

Will NEVER GO BACK AGAIN!!!!! I asked for them to check my air conditioner which they half way…read morefixed and then they proceeded to put brakes on my car without calling me to ask me. I never asked for brakes!

This shop gave a good deal to a kind elderly lady who needed an emergency repair. Long story…read moreshort, the lady broke down at the Post Office and they adjusted their schedule to fit her in. That is how to treat people; I'll remember how nice they were and recommend their service to any who needs it.

Hadrecently issues with my struts on front and rear and was quoted a price at another dealership…read moreof $2,500 for the full sets. Terry did this job for me for half that price and had it done the next day after taking my car to him. This shop is my new mechanic shop because every time I've ever had them look at something for me they are always very courteous and always fair in prices. So far Kyle and Terry are the two I've been in contact with and both are always super nice. Thank you Hot Springs Tire for your honesty.

Nothing but amazing!!!! They go out of their way to treat people right. They've fixed flats for…read moreme and not charged me. They say just remember us when you need new tires.