I have been shopping at Furniture of Dalton for almost 10 years and have furnished most of my home…read morehere, but this last experience has completely changed how I feel about this store. We bought an Ashley Cannonbrook sectional that was delivered in August 2024. Within about 100 days of normal family use, the seats were sagging, the cushions lost their shape, and one of the main seams ripped open so the inside material is exposed. This is not normal wear and tear for a new sectional. Furniture of Dalton submitted a claim to Ashley, but Ashley called it normal wear and tear and only offered filler and casings with no labor. After that, the store told me they could not do anything further to help. When I spoke with Terry Parmer, I did not feel like he was trying to find a solution. As a Client Relations Manager myself, the way this was handled felt very dismissive and focused on deflecting responsibility rather than taking care of a longtime customer. At this point I have had to go through my bank, BBB, and consumer protection just to try to get a fair resolution. All I am asking for is a refund and for them to pick up the defective sectional. Based on this experience, I would not purchase from Furniture of Dalton again.

This furniture store has a lot to offer. When I say a lot, I mean it is ENORMOUS! It has brand name…read moreitems as well as marked down off the floor items. It also has a wide range of styles from rustic farmhouse to modern. So far I have purchased a unique entertainment center, made from reclaimed wood and an amazing dining table. There is so much to choose from so be sure to plan a little time to look around. Customer service has a strong point. Don has been really helpful and is someone I would recommend asking for. The guys in the shipping department were also helpful and careful with our purchases. They have an outlet store that almost shares the same parking lot. Be sure to price check! Overall, this place has a lot going for it. I would recommend it for sure

Excellent customer service. Clean, organized, fully stocked show room. Nice little scratch and sent…read moresection. Have purchased from this location many times. Owners are awesome!!

Worst place ever. Ordered a sofa and recliner waited a month then set up a time on Saturday. Took…read moreold stuff out what do they deliver just the recliner no sofa . Waited all day so told them to just come back get recliner waited ads long as I could . Called customer service they said I received the sofa and not the recliner . Told them I would take the dogs but they would have to knock some off 150 a peace for delivery. Nope they will just come get their recliner. So now I'm stuck at home again h waiting g in them to show up. I wouldn't do business with this place if they gave it to me now. I wouldn't even give them 1 star

This is one of those stores where a bunch of vendors share space. I saw a lot of really cool,…read morereasonably priced furniture that I would've wanted to purchase if I wasn't just killing time quickly and/ or had room in my trunk. Good thing!

Great place! With over 7500 sq/ft of space you can find something for everyone! The staff is very…read morefriendly and will help you find that one of a kind item. They also have a wish list so when an item comes in they will call you.

Great Place to buy all of your Furniture needs. Family owned and Family ran business known for…read moremeeting all your expectations and making you feel at home at the same time...

This place is terrible with customers. I bought a new chair in May and it has been not correct…read moresince a week after I got it. Ok hey have sent people out to look at it even the manufacturer, they took it to work on it for about 2 months, when they brought it back it worked for two days then the same problem. The owner came out and said he saw nothing wrong with it and argued with my daughter and granddaughter and actually said I was to heavy and not tall enough for the chair, so he would give me a new chair with a discount, like I have a money tree out back, I am on a fixed income so no tree. NEVER will I buy anything from there again, I will take my business to Crutchfields from now on.

We were shopping for tile and hardwood for a remodel of several rooms in our home. Shannon…read moreFossett is your "go to guy" for both of these products. Extremely knowledgeable and helpful with both of these products. Ask for him when you arrive at COD; it would be in your best interest.

Worked with Maria who was knowledgeable and helpful! Have us space to look around and narrow down…read moreour selections. Lots of great furniture choices.

The manager is extremely rude , constantly kicking out customers . She blocked the entrance not…read moreallowing anyone in the store.

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!