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    Crystal Appliance Repair

    5.0 (1 review)
    Open 8:00 am - 9:00 pm

    Services - Crystal Appliance Repair

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    6 years ago

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    Anastasya E.

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    Repair in Toronto - My jobs

    Repair in Toronto

    (3 reviews)

    I would strongly encourage anyone considering Repair In Toronto to ask for a clear written total…read morebefore authorizing any work. When I booked the appointment, I was told that repairs typically range between $150-$180. During the visit, the technician mentioned approximately $345 while discussing the option of ordering parts from the manufacturer. We understood that amount to refer to part replacement -- not the repair itself. At no point did we clearly understand that the dishwasher repair alone would total $345. The invoice was presented only after the work had already been completed. The technician arrived at approximately 6:00 PM (the appointment had been scheduled for 4:30 PM) and left at 7:14 PM. We were later told that two hours of labour were charged. In total, we were charged $345 for the dishwasher repair (1h10 min) and $80 for a very brief oven adjustment (5 min). The issue was the lack of clear and explicit confirmation of the final total before the repair proceeded. A repair expected to fall within the $150-$180 range became a $480 visit. If you choose to use Repair In Toronto, make sure you request the exact total in writing before approving any work.

    technician came in for 5 minutes and diagnosed my fridge problem with the first thing he saw that…read morewas wrong. then asked me for diagnostics payment of close to $100 for the 5 minutes he was there. I fixed the "problem" myself bc he quoted me a crazy high price. what he diagnosed wasn't the problem though and when I messaged him to tell him that, he didn't care or offer to come back to diagnose again. in the end, I had to pay for another company (acco) to properly diagnose the problem and they fixed it right away. They were great, unlike these guys who come in for the quick $100 fee and get out with the first thing they see instead of a full diagnostic. not saying they're a scam or anything. just saying this guy couldn't care less. I emailed their head office and didn't even get an acknowledgement.

    Crystal Appliance Repair - homeappliancerepair - Updated July 2026

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