First off, the destination is absolutely beautiful, hands down. What truly made our trip incredibly…read moresmooth and enjoyable was the hospitality and care we received from Emerald Isle Realty during our stay. They made us feel like family. When we arrived, we were greeted by their welcoming staff and promptly gained access to our rental where we had crisp bedding, a super clean home and a nice welcome bag with everything we need to plan out our days. The property was beautiful and had all the space we needed. The views we had we're so nice too! We've rented from a few other companies in the past in other destinations, but we'll definitely keep using Emerald Isle Realty when we come back to Emerald Isle, NC. The value, hospitality and experience was great, and we're so thankful our trip was as good as it was. Thank you, Emerald Isle Realty!

We rented Sea Worthy! What a terrible experience!! We left…read moretwo days early because we were fed up with this rental. There were so many issues in our 5 days. My family encountered the following: 1. ROACHES on the Bottom floor 2. Ice maker never worked. Even though we called and a nice maintenance guy came promptly to fix, it stopped working quickly afterwards. 3. MOLD - this is unacceptable!!! And the neighbor had mold too!! 4. Sliders to the ocean that were very hard to open. And stuck. 5. No blinds or drapes. 6. Broken blinds 7. A dehumidifier that we were not given instructions for that we had to empty multiple times per day. 8. No info on trash pick up. 9. Dirty, trash left in place and a dirty qtip left in a bedroom. 10. Old furniture throughout. $15000 a week deserves much better furniture. 11. Weak decking that can be hazardous. 12. Dirty exterior. We are aware of the ocean winds and salt however, the fencing has been rarely cleaned because of all the dirt on the railings and slats. There is more but we are tired from a vacation that didn't happen well and we need to recover from it. We are very disappointed!!!

We have been renting from Bluewater for five years now and never had issues like the trip we just…read morereturned from. We knew as soon as we opened the door that this house had issues. It looks dirty, the beds are old, blinds were broken, the kitchen floor was like a fun-house floor, the ceiling fan in the living room couldn't be shut off, the dining room light was ridiculously dim, the vent in the kitchen ceiling blew cold air directly from the outside the entire time, the neighbors could see directly into the bathroom because those blinds were broken too, and there were roaches. Lots of large roaches. On top of that, one of the bathrooms was so tiny that you could barely sit on the toilet and the shower was a joke. We're not particularly large people, but we couldn't use that bathroom. We arrived Saturday at 4:00, and I emailed Bluewater that night at 7:00 because I was so disappointed in the house. I listed half of those issues because that's all we'd noticed at that point. It got worse as the week went on. We've rented multiple other houses on Ocean Drive and this one was the worst. I received a quick response and someone showed up on Sunday (let themselves in even though we were sitting right there which I thought was incredibly rude) and changed a lightbulb, took pictures, and then I never heard anything again for the rest of our stay. I'm sorry, but at 3K for a week, someone could have come and hung $10 blinds in the bathroom. The entire house looked dirty and dated and was poorly stocked. Stay away from this place. I'll be sharing this review everywhere so no one else has to have this kind of experience.

We've rented from Bluewater for years. Unfortunately, the last 3 rental homes have been…read moredisgusting! Carousel was the first disaster! Great price and fabulous location-should have known it was too good to be true. Huge hole in decking-like big enough for a person to fall through. Leaking appliances and roof. House is absolutely disgusting. A neighbor stopped by when we were leaving. He said the home is completely neglected yet still rents. Don't waste your money! We've stayed at two additional homes since then. Both meh. The latest, 6/2021, had half smoked cigarette butts on the dresser and under the bed...is that actually considered Covid 19 level clean??? How do you miss cleaning those as well as addressing the smoke smell in a non smoking home. Also this rental was in June when you would expect the homes to be in pretty good shape-not lots of wear and tear. This home had dirty blankets, broken appliances(which were fixed while we were there), hair in the shower...too much to dismiss as a random miss. Bluewater's attention to detail in their rentals has declined exponentially over the years. We love renting in EI but Bluewater will not be our go to rental company moving forward.

Margaret Hitchcock is one of the sweetest & most professional realtors I have ever dealt with. I…read morehighly recommend anyone if you are selling or buying call Hitchcock Realty & Associates.

I am not one to write online reviews but, in this case, I definitely feel compelled to make a…read moresincere exception. After Hurricane Florence here on the NC Coast, my former (rental) home had to be gutted and the prospects of finding a new home (or even storage for my belongings, because of the unique circumstances of the hurricane devastation) were dismal, according to other agents. Nevertheless (this is a true story !), one call to Margaret Hitchcock allowed me (through her efforts) to purchase a new home within a matter of hours of its listing and her follow up services were amazing (she handled everything incredibly efficiently and with minimal cost for me). Within 30 days I was relocated in my new home (delighted with it) and ... well, what else can I say ... truly amazing. I really can't say any more than that. Highly recommended is putting it lightly !

We enjoyed the Sand Fiddler! Just a few minutes walk to the sand. Spacious yet cozy. Screened-in…read moreporch. Lovely mural and beach paintings and decor.

House smells strongly of mildew in the lower 2 levels so we could not use the screening room on the…read morelower level 2 dishwashers but one is smelly and dirty so we could not use. Mold in walk in shower and on some shower Curtains Sink in 3rd floor king drains slowly and the toilet seat is cracked It seems as if no one has done a review of what needs to be done to make this property worth over $40 K for 2 weeks The house is in a nice location on the beach with many decks facing the ocean Shower in lower level King BR never got hot

We have rented from Coastland for years and they have been great. This year we were able to…read morecheck-in to our property at 1:30 where the other larger rental companies would never entertain such a thing. They are smaller but more personal. Don't understand how every other review is 1 star

We've rented from this company for several years, always requesting Sound of the Sea units, which…read moreare very nice. This year Century changed our unit to Sarah's Place West...it's horrible. Very dated, not well maintained, and dingy. There is no pride of ownership in this unit, and no value for the substantial $ you spend. When I stopped to the rental office to request sheets that actually fit the beds, ask that the tv in the upstairs bedroom be fixed and for utinsils to use with the BBQ, the agent seemed very uninterested. Having owned and rented to others a unit on this isle for 18 years, I know how important it is to get repeat renters...you do that by providing a clean, well maintained, updated rental unit. My rental managers always made very specific requests if they inspected and saw deficiencies . I have to question if anyone from Century 21 on Emerald Isle ever set foot in this unit. my business will go elsewhere next year.

The rental company is completely indifferent to any issues that arise and can affect your vacation…read more We specifically rented a house with a heated pool for the kids to enjoy this year since Sept is historically cooler. Only to get there and the heating pump be BROKEN and never fixed while we were there. We were told "well it worked yesterday when we tested it!" The part never arrived, we were there for a total of 7 days. We had to call each time to check on progress, they didn't even have the decency of communication. We paid a premium for this house BECAUSE it has the option of a heated pool (many do not in this neighborhood, we know because we went to each house that does last year specifically to pick this house for this year), they could not have cared less. No attempts to make it right, no attempts to remedy, just shrugged shoulders that "these things happen." For $8,000 for 1 week, these things should NOT happen or at minimum a pro-rated rate should have been honored. Also, belongings went missing from our driveway moments after their team pulled the trash bin up to the street. At first we gave benefit of the doubt maybe they thought it was trash? Nope, we were told we were the first people to "ever" accuse their team of theft.... so if it wasn't them it could have been the numerous other people using our driveway as a public access to the beach. If you want a fully private house, driveway included, DO NOT RENT WISHING WHALE. All the houses from the cul-de-sac used OUR driveway to access the beach the ENTIRE week. Not one day went by that a stranger wasn't strolling down our driveway to cut through to the next door house's beach access. Either way, feels like a rental/community issue as we leave things outside every single year, and never ever had anything stolen from us. This is the first year we've had strangers meandering in our driveway. Seems suspicious. We thought this was a safe community. At other homes we used to leave the doors unlocked during the day for ease of the family, NOT AT THIS HOUSE, NOT WITH A BABY SLEEPING INSIDE AND STRANGERS ACCESSING OUR DRIVEWAY ALL DAY. We will be returning to EI Realty where they actually care about their renters and ensure our vacation and money is very well spent. It's a shame, we had a great 6 summer run with Spinnakers and would have had 30 more. But the bad taste in our mouth has us wanting nothing to do with this entire community. Such a shame because the homes and neighborhood are absolutely beautiful, tucked away in our favorite part of the island. But you are only as good as the company who represents you. Shame on you Mathias and shame on you SR.

BEWARE!!!! We stayed at Isle Getaway for the last 5 years…read more No issues. BUT. This year we arrive and find that the owner had put limits on the AC..and NO ONE had notified us, communicated with us.. NOTHING.! I thought I rented the Entire beach house ! Not just parts of it! ! We were stunned! This is a 4 story Beach house ,with 3 BR on the the 3 Rd floor! After a very hot, distressing night with very little sleep for all ,after the owner had " fixed" the controls . I had to go BACK to office the next morning ,to BEG Spinnaker's Reach and owner to help again. It was awful ! How did this happen that NO ONE spoke to me about this!????? BEFORE WE GOT TO THE HOUSE! We always been good guests. We do not leave the doors open. And I have gotten my deposit back each year! Like I said we have rented the same house for the Last years without AC controls!!!? The SR people did reach out to the owner again. And offered a portable AC unit for the bedroom that was the warmest. It has always been warmer than the rest of BR on the 3 floor! But what good would that have been for the rest of my guests? He did take off the all the controls the next morning ,! BUT I have been informed that next year!!! Temps only going down to 70?!? AT NIGHT!! . Be very AWARE. that this is happening

Kathy is everything you could ask for in a realtor- professional, knowledgeable, patient. She…read moreworked with us to find out what kind of property would fit in our budget. She connected us with contractors, insurance brokers, and even researched town regulations, all in order to see if different properties would fit in our plan. Even after the purchase Kathy has followed up with us to see how else she can help us. If you are looking for a realtor who goes beyond just selling or buying a property, Kathy is definitely that realtor.

From the owner: Don't hesitate to call Kathy Perry in Emerald Isle, NC. We are committed to your satisfaction. Call…read moreus today.

Per your response... You're trying to use family matters as…read morean opt. out. I am coming to you in a professional matter stating We're coming to you as the issues of the house. (Not Family matter). The pictures are the same as the day we signed the lease to less than 6 months moving to another location. While we followed the lease agreement and paid our dues. Do you handle all your rental agreements this way? Seems that you do if anyone was to read your reviews. The facts are the facts. Let's not make it personal Beth. Furthermore. Seeing that you keep referencing the "deposit money". The money we clearly told you at the end of our term when you said where would we like our deposit back? My husband and I clearly responded back keep the deposit. Per reading your reviews we knew we would not receive that money back regardless. We respectfully made that clear. Twice. I'm referencing to the text seen displayed in the image here you sent me last Friday. Which we did try to call you immediately after to discuss where is this said extra money of fees due? My husband talked to your receptionist because you wouldn't talk to him... My husband was inquiring about the extra $1,400.00 you were telling us you were taking us to collections for if we didn't pay. Your receptionist responded that was to cover damages previously done before we signed the lease with you. Which IS NOT YOUR CONCERN. Another reference you keep referring to. I lived in this home for almost 5yrs. before I signed on with you. The only itemized bill we received was from a professional cleaner for over $500. There was not communication attached with an invoice. Moving forward our Lawyer has advised us. If you do so decide in pursuing using our social security number to file a claim against us for being delinquent on this text. This is me responding. We'll respectfully Elizabeth see you in small claims court. Warmly, Christina

Outstanding service. Jeff Price and his staff are on point for serving their customers from buying…read morea house to using a rental. We rented a house from them. Every work order was promptly processed. Ashley is very kind and responsive to our requests. Good people. I trust them.