I recently purchased a home that had an older air conditioning system, I knew it would have to be replaced eventually and when it decided to stop functioning right as the heat wave hit, I was left with no choice. Being new to the area I didn't have anyone to recommend a company to me. I researched a few companies and obtained prices that were either too high or not the type of unit I was looking for. Most of the companies I met with just sent salespeople who were not all that knowledgeable, just looking to close a deal. I finally contacted Crystal Mechanical and Frank was at my house within hours of speaking. He was knowledgeable, friendly and had many years of experience. We spoke about what I was looking for and the next morning I had a quote. Frank was always available and patient as I changed my mind a few times on what exactly I wanted. Having come from a background in HVAC my expectations were high and Crystal Mechanical far exceeded them. Nick and Frank are great they had my new unit up and running within a week of initial contact. You will not be disappointed with their service. I'm so relieved to have found them, and will be using them when it's time to do the changeover to heat for winter, in the meantime my house is nice and cold and ready for the next heat wave. read more

This should be 6 stars! Crystal Mechanical saved us from the extreme heat. (Nick) was 100% professional, courteous & knowledgeable. When Nick arrived he reviewed the types of condensers outside. He then checked the AC units in the attic. He physically cleaned and removed the decade of old dust and dirt from the coils to ensure a proper working unit. Mind you it was 90 degrees outside, the attic must have been 120 degrees. He temperature tested the airflow from the vents to get the readings. After checking the return filters in our ceiling vents. 2 were missing and 1 was the wrong size. That's why the coils were so dirty. Nick measured the return vents for us in the ceiling, so we could order the correct new filters. Nick then went back outside to the condensers and after his magic, and some trips up and down the stairs taking temperature readings, and making his adjustments. The air was finally blowing out cold to his satisfaction. He informed me every step of the way. With the new filters finally installed, I'm sure we will get many more years out of our air conditioning system. We are so happy! Any issues down the road, we are calling Crystal Mechanical first. read more

About 18 months ago one of my repair shops located in Staten Island, N.Y air conditioner unit went down. So I made a few calls to get quotes on what needed to be done,S and out of the three companies that came to check the problem I felt that crystal mechanical had best explained to me and my wife what went wrong with my original system and what we should do to correct the problem so it wouldn't happen again not only did we feel comfortable with how they explained things but their prices where so much cheaper then the other local companies so we had them do the repair. Since that first job we also had them do some work at our home and again they were as good as before we have recommended them to a few of our friends that needed some work done and they called to thank us for the recommendation.It's hard to find honest people in this world we live in. I would highly recommended them for any heating or cooling work you might need ! Steve V, From Preferred Auto Parts read more

I recently moved into an older home that needed a whole new Heating and Air Conditioning system. As a new first time homeowner it was a scary getting estimates and knowing who to trust. Frankie was thorough and walk me through all the was needed. He answered all of my questions and applied no pressure. He and his team installed a brand new heating and air conditioning unit in just one day. The pricing was fair compared to all the other estimates I received, but Frankie's honesty and his concern to fix the way the previous installation looked on the outside of my home was what sold me. In addition, as someone who coming from an apartment and had no control of my heat.....he not only installed the new "Smart" thermostat I received as a house warming gift, he answer all of my many calls until I finally understood how the damn thing worked!! His patience and kindness was greatly appreciated. If I could give more that 5 stars...I would!!! read more

I ran into an emergency when my central AC unit gave out. My wife was terminally ill and the AC was a critical need on one of the hottest days of the year. (Isn't that when your AC always fails?). Crystal Mechanical came to my house to repair my unit only to discover the compressor burned out on my Trane unit. Frankie the AC tech could have absolutely soaked me for a repair of the existing AC compressor. I would have paid almost anything to get the unit back up, I was clearly desperate! Instead, he provided a reasonable and cheaper alternative that got me back up and running within hours and I didn't have to buy one of the most expensive parts in the industry. Not only that, he charged me the normal rate for an AC installation even though this was an emergency! How many businesses in this day and age can you say THAT about? This outfit is honest and reliable and I highly recommend them for your need! read more

Originally I was recommended to Frank and Nick. Naturally I was a little bit hesitant since the previous HVAC company I used for many years sold me an AC unit which worked not even 5 years. Frank and Nick came over; ran isolation tests on the unit. They discovered EXACTLY where the condenser unit was linking from. The other HVAC company didn't do such a through isolation testing. And unfortunately for me, since that condenser unit only being under 6 years old today, had to be replaced. Frank and Nick replaced the old unit and in addition, any electrical work that was required. CRYSTAL MECHANICAL PERFORMED A VERY THOROUGH JOB. And, most important to me, these guys are HONEST. I plan to continue use their services in the future. I highly recommend CRYSTAL MECHANICAL to anyone for their heating and air conditioning needs. Excellent job. Wonderful guys! read more

I had a leak in my AC last year and a different contractor just refilled the coolant and left, leaving me to encounter the same problem this year. Nick from Crystal Mechanical took the time to diagnose the problem and offer a proper solution. Both he and his partner Frank were honest and fair and explained in detail what was going on. They had my AC back up and running in a few hours and everything has been fine since. So grateful for their help before the summer heat started to pick up! read more

I have been dealing with HVAC contractors for a good portion of my life. I have never been so impressed for the following reasons: They were courteous, they inspected and found out my issue, they offered more than one solution. I chose to upgrade and change my A/C and their pricing was outstanding. Don't get fooled by the bigger names in the HVAC business because the bigger contractors come with bigger prices. I liked the personnel service I received and I am now freezing in my house. read more

My air conditioning just stopped running so I contacted Crystal Mechanical who were recommended by a neighbor. I spoke to Nick, who asked a few questions (making sure system was actually on since it was just winter ). We then scheduled an appointment and within a few hours my air conditioning was back on. It's been a few weeks and my air conditioner is working better than before. Would definitely recommend them. read more

The guys at Crystal were great! Frank & Nick were professional, knowledgeable and did great work. They addressed all the issues I had and even improved the efficiency of my system. I was so impressed that I hired them to do yearly maintenance on all of my units. Really appreciated their honesty and great work! Would highly recommend them to anybody in need of HVAC work. Thanks again for everything! read more

Frank is a great guy..very reliable and professional. He arrived when he said he would, even after a very long, hot day! He explained to me exactly what was wrong with my AC unit once he had repaired it. We have an old air conditioning unit that will definitely need to be replaced soon and we will definitely be using Crystal Mechanical to install the new unit once it is time! read more

Frank and his team installed 3 ductless AC units in my restaurant in Brooklyn. They did an excellent job. It was done in one day. Crystal also provides for the maintenance on my heating and main AC unit as well. They are very responsive and provide prompt service. Highly recommend them for your heating and AC needs. read more

Crystal Mechanical installed a brand new 3 ton air condioner at my pizzeria in Old Bridge, NJ. Installation was done efficiently and with attention to detail. Best of all they are easily accessible and responsive to your needs. Will certainly use them in the future. Joe Annibale Well Done Pizzeria read more

On the truck of one of their employees is a very political sticker that is specifically antagonistic. As a combat veteran I wil be making sure everyone I know and my local network of veterans stay away from this kind of business. read more

Service, High Quality, and High Value when it comes to Crystal Mechanical. The owner Nick was fantastic to deal with, gave me a great price and even better service. Cannot recommend them enough. read more

Excellent professional service!!! Frankie and his partner are wonderful, they replaced my hot water tank quickly and with no mess. I would definitely recommend them!!! They are the best. read more

Frank and Brad are wonderful I called them and they were able to get my water heater going again They are honest and professional I highly recommend them!! Thank you guys!! Carmela Z. read more

They did a great job installing for mini split heating and AC units for me almost 3 years ago. They were extremely efficient and did a great clean up. read more

Great guys, they just replaced my boiler. They were very professional and beat any other quote I had received, would highly recommend to anyone!! read more