I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

Ben did a great job with a heat pump on a new property when the developers ghosted. There was a…read moreleak in the walls in one of multiple possible lines and he clearly laid out the options, chances of finding the root cause, and cost of each approach. He was professional throughout and the work looks great, even though it ended up being far more com. I highly recommend Ben's services.

Jay is the best. He's been repairing my units for years. Excellent diagnostician. Another company…read moreinstalled my units. They did a bad job. I'm sure Jay and Royalty would install properly from the beginning.

He not only fixed my boiler issue, he walked me through the process and taught me how to…read moretroubleshoot should anything ever arise in the future. 10/10!

I hired James to install a new through-the-wall air conditioner and haul away my old AC. Great…read morecommunication, reasonable price. He and his co-worker were polite, professional, and clean. I also hired James' team to clean out another AC unit 5 years ago, and they did a super thorough job. That unit is still working great. Highly recommend their services.

I am beyond satisfied with Elite Air Conditioning and Beyond!…read more James, the manager, was very communicative throughout the entire scheduling and quoting process. It was easy to find a time that worked. He also answered all our questions quickly and clearly. The technicians who came were very professional. They asked if they needed to take off their shoes, which I really appreciate. I offered them foot covers instead, as we are a shoes-off home. They were very kind, informative, and not only did the job, but cleaned the area around where they worked after they were done. They were on time, which is a huge in NYC and asked before moving their truck in our parking space instead of assuming, which again, is a huge thing in NYC. I am very pleased and the costs were very reasonable. I definitely would recommend this service and if I need future AC needs, I know who to call! Thank you!

I've used ART HVAC for split unit cleaning and some boiler work. They are very responsive and…read moreprofessional. I highly recommend them.

I contacted Art HVAC for a water heater repair and they did amazing job on it. They are…read moreprofessional and explained everything to me in detail before repairs. They are also very knowledgeable and helpful. And the cost of repairs were a lot better than any other HVAC company I've used in the past. I definitely recommend this business.

Alex is awesome! Professional and friendly and does an amazing job! We've used him twice already…read more First, we hired him to fix one of our condensers. Then we hired him to clean our five units. Great job! Highly recommend.

I hired HVAC Hunters for a refrigerant recharge. The technician told me, based on his professional…read moreexperience, that this recharge would get my system through the summer. I took him at his professional word and approved the work on that basis. It did not last 12 hours. The system stopped working the same day. Only afterward did I read the fine print on the invoice, which says the opposite of what I was told in person: that a recharge carries no guarantee of operation for any period of time and that the refrigerant may keep leaking. So I was sold a "summer" fix verbally, handed a disclaimer in writing, and left with a system that quit before the next morning. To make it worse, no one had the courtesy to call me and let me know the outcome of the conversation with their technician. Having managed large operations for years, I know there's a right way and a wrong way to do business: set honest expectations, stand behind what your technician promises, and communicate directly. None of that happened here. My advice, get every promise in writing before you approve any work, or better yet, call someone else.

Things began great with Chris. He showed up when he said he would. Diagnosed the issue, and…read moreprescribed the solution. He told me the shop would have to order the permanent replacement part, but he could install a temporary one. I paid him in full for everything, including his coming back in a week with the permanent replacement part. The problem is that last part never happened. He responded the first time I contacted him, telling me the shop never ordered the part, that he'd reordered it and would have it done that week. That was 6 weeks ago. He hasn't called or texted me back. Let me repeat, I've already paid him for the part and the installation. He's stopped responding to me. This seems out of the ordinary for him given his other reviews but this is unacceptable.

If i could give less I would...STAY AWAY...WASTE OF TIME…read more Truly disappointed. With a busted a/c unit in the nyc heat, one does not want to deal with an unprofessional and unreliable business. I am so disgusted with 1NewYorkHVAC that I am posting my first ever yelp review. This business in NO way should have 4 stars. After speaking with Chris on Wednesday, he told me to email him my address and model of my unit which I promptly did. He never responded to the email to confirm. I called him Friday afternoon to confirm our appointment for the next day. He told me he would call me that evening to confirm time. Not only did he never call, but never responded to any of my calls the following day. Not worth another moment of your time.

just had a great experience with gold fusion. Needed a new PTAC. From the start Danny was a big…read morehelp.Quick to respond to questions; get paperwork in order; explain things clearly,etc. Not sure if we were lucky or what but we had Nick for the installation. Again, answered questions, explained things clearly and made sure everything was back the way it should be. Good guys at a good company

These folks are really great. The company our building suggests is terrible, so it was so great to…read morefind Fusion. They are professional, nice, reasonably priced and get the job done. They fixed the problems we had with fridge AND HVAC. look no further then Fusion in Manhattan.

Jon from Soho HVAC came highly recommended and he replaced 3 Ptac units in total. One of the units…read morewas not working properly and he tried to figure out the issue but it kept acting up. So he advocated for us with the supplier to swap the unit out for a replacement since there was something wrong with it. He took it upon himself to do the right thing and we really appreciate that a lot. Thank you, Jon.

After using two major HVAC repair/suppliers over a 7 year period which included many nonproductive…read moreservice calls, a new Ptac unit, a new sleeve, a new coil, a new thermostat , new sensor and various other attempted interventions for a leak in the system, none of which ever resolved the actual problem. Finally, by chance I got hold of SohoHVAC and John spent time discussing the issue in detail with me before he came to diagnose in person and when he did come he fixed the issue in no time at all, as what he originally diagnosed was the problems so he came prepared. He is a straight shooter, extremely knowledgeable, and fairly priced. I am so happy to have this issue resolved after all this time and thousands of dollars later, it's truly amazing. I obviously highly recommend this company and will use them again.