After an issue with bringing our dog to Petsmart Hotel, we found Crystal last minute and she willingly helped us sit our dog for 3 nights!! She was amazing. So experienced with pets, especially our stubborn boy. I felt safe and comfortable that he would be taken care of as soon as I met her! She sent us pictures and videos and updates of our dog, and we are so grateful. She took him on walks and fed him treats.. we will definitely choose her in the future. Highly recommend! read more

Crystal Pet Hotel - Picture updates and messages from Crystal! - Pet Boarding Near Me - Torrance, California

Crystal is INCREDIBLY kind and responsive. You can tell that she genuinely cares for all animals just based on the reviews and how much dedication she puts into staying connected with the owners. If you need your pet to stay somewhere, Crystal Pet Hotel is the place! read more

Thank you so much for attending to my last minute and urgent request. Im so glad they are here and they respond quickly since I had to drop my cat off in 20 minutes good thing Dee was there and was able to take my cat in for a couple of hours and I am m really grateful for Dee for watching over my cat.Thank you so much to crystal pet hotel:)) read more

I found Crystal through Yelp and had her board my cat for the day while my apartment was getting renovated and I was at work. She was very responsive when I messaged her through Yelp and confirmed the date and time. Drop off was easy, I just met her outside her place and gave her my cat. Throughout the first 30 minutes, Crystal sent me multiple pictures of my cat and complimented how cute and friendly she was! I really appreciated the photo updates. I had my boyfriend pick my cat up and she told him how amazing she was, and also how she would love to have my cat over anytime! I ended up contacting her that same week to ask her to board my cat for the day, as were getting our apartment renovated and they come and go with little notice. My boyfriend and I also both work full-time and can't always be home and I knew the loud sounds would scare my cat. She accepted my request so I really appreciate her flexibility. I highly recommend letting your fur babies stay with Crystal, as she is responsive and really cares for animals and her clients. :) read more

Crystal Pet Hotel - Pet Boarding Near Me - Torrance, California

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Thank you so much to Crystal and Dee for taking my two big cats last minute for an overnight stay! They were safe and well taken care of. They're quick to respond and also send pictures to keep you updated read more

Crystal Pet Hotel - Crystal and Chompy - Pet Boarding Near Me - Torrance, California

Crystal pet hotel is amazing I had some important things to take care of and couldn't bring my pup with me cuz she roll dawg of course so I contacted crystal and she accommodated me last minute and I'm so appreciative for that. I will definitely be contacting her again. She has an assistant that's awesome she sent me pictures to keep me updated about her. Great team great people. read more

Had my two dogs boarded here overnight. They had a great time and were well taken care of. They sent photo updates which was really nice. I will definitely use Crystal Pet Hotel in the future! read more

I was relieved when Crystal took my dog in, same-day. I was in a bit of an unforeseen situation and really needed to take some personal time but all the other doggy boarding places I called had extensive requirements for vaccinations, neuter, etc. so I wasn't able to leave my pup with them. I was starting to get a little anxious but then I found Crystal and within minutes I was heading to her Pet Hotel to drop off my doggo. Because of the last minute nature, I didn't have any dog food with me but Crystal said that would be okay and she took care of it. Crystal was also very communicative over text messages, flexible with scheduling, and even sent me a video of my dog upon request, which was really nice. She had a nice connection with my dog and told me he was welcome back anytime. And I would be happy to take him there anytime too. If I had to describe what to expect, I would say Crystal is a more casual and informal dog-boarding option, somewhere between your friend/family member and the super professional places. Thanks Crystal! read more

I wish I had a good experience with this, but it was a nightmare. I want to start off by saying this is not the first time I have boarded my cat. He has stayed at big pet hotels and with cat sitters at their homes and done well. Firstly, the litter box that Crystal provides is a cardboard box with a plastic bag and barely an inch of litter for all the cats to share. This resulted in my cat going into his carrier to do his business. Also, if you are a cat owner, please know that your cat will be free roaming with all the other cats and dogs that Crystal is boarding at that time. There are no safe places for the cats and there is no introductory period. They are all just thrown in one room together. In addition to this, Crystal consistently asked me to pick my cat up early even though I was out of town. I eventually had a friend pick him up. My cat was so upset with his environment that he jumped on top of the corner of the fridge. There was SO much clutter up there and my friend had to go into the home to get him. Crystals home has things everywhere and overall did not look like a good environment for multiple dogs and cats. If I had known that was the environment, I would not have boarded my cat here. When I asked Crystal in the beginning to send me photos of her place, she ignored my request. Because of her good reviews, I thought it would be okay, but that clearly wasn't the case. After everything, I got my cats things back only to find that they gave us another pet's collar. Why it was even off, i have no clue. I will never come back to this place to board my cat. If you have a cat PLEASE DO NOT BOARD HERE. They will spend all their time hiding from the dogs and other cats. Also, she never gave me her venmo and I was unable to find her through her phone number. I texted her employee for it twice and didn't receive a response. read more

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I needed a last minute location to store my young cat Tulip. Crys and her team were responsive, provided updates, and sent a video update. If I need a cat sitter again, she will be my first call. read more

Crystal is readily available and quick to answer any concerns. I felt very reassured to leave my cat Annabelle with her. Mind you, Annabelle's not your normal feline as she's extremely sensitive and needs a lot of attention/cuddles. It was encouraging to get photos of her while I was away and she looked happy and healthy when I picked her up. Crystal Pet Hotel is now my go to when I'm traveling. read more

Crystal Pet Hotel - Pet Boarding Near Me - Torrance, California

Crystal is my go-to pet sitter every time I need to board my dog. What I love is her accessibility, convenience, and reliability. At first, you may not feel comfortable leaving your pet at a stranger's house, which is not an official pet boarding establishment. Now my dog and her had formed a relationship and he seems like he has been under good care every time I pick him up. She has been available for last minute boarding requests unlike other boarding places where you need to reserve in advance. read more

My hamster was really well treated while I was at a trip! Crystal was kind enough to accept my small pet and took great care of her! Thank you! read more

Crystal watched our 2 doggos over the weekend and it was a great experience from start to finish. She's very responsive and sent me photos and/or vids daily so we wouldn't worry too much. I can tell our fur babies were treated well and had a great time. Will definitely be using her services again in the future, thank you Crystal! read more

Crystal Pet Hotel - Whiskey and Cola - Pet Boarding Near Me - Torrance, California

Bingsu and I are so happy to have found a pet sitter close by and for such a reasonable price. Crystal is available for both pet sitting and boarding. She's responsive, flexible, friendly, and provides updates to let you know how your furbaby is doing. Bingsu came back happy and comfortable after a full day with her new friend. We'll be regular clients. :) read more

My partner and I recently moved to LA and was a bit hesitant to leave our dog, miso with a new sitter as she gets anxious in unfamiliar environments. The moment we dropped miso off at Crystals, she instantly felt comfortable. I love that Crystal kept us in the loop and would send picture/video updates throughout the day. It definitely gave us the reassurance that she's doing well and in good hands. Highly recommend!! read more

Crystal Pet Hotel - Pet Boarding Near Me - Torrance, California

Crystal is very caring and took great care of my 4 month Siamese kittens. (Parking was an issue, but she met me at the entrance of her residence so it all worked out.) read more

Crystal was so responsive and so nice and was able to accommodate me even when I asked so last minute. She was very easy to work with and flexible as well. I dropped of my cat and ended up needing an extra day which she accommodated. Would 10/10 recommend and use again! Thank you. read more

Crystal Pet Hotel is highly recommended. We have left 2 of our dogs with her previously and now boarding them for the next 16 days. She is always responsive and communication is never an issue with her. It really shows Crystal really cares for our dogs. She provides updates and provides pictures! I don't write many reviews but felt I needed to share my experience since it's often difficult to find good responsible sitters. Again. Highly recommended!!! read more

Crystal was super sweet! I felt my dog was in good hands. She is super responsive and sends pictures. I was in London for 9 days and Charli came back super happy. Charli was very quiet and slept a lot the first day back and now she's back to her normal self. read more

Crystal is such an amazing sitter to our chihuahua Benji. She accommodates our last minute requests and is really good with our schedule. We're really happy with how she's been taking care of our dog. We recommend her to every one. She sends picture update as well. Which is a bonus. read more

Crystal is our go to person to take care of our furry family member. She's responsive and very friendly. I like how she's take pictures and sends us randomly, it's a nice gesture. I highly recommend her! read more

I had an emergency and was searching through daycare center but all needed temperament test first...just great. So went into Yelp and voila find Crystal. She responded promptly and gave all the details. She was a lifesaver~She cared for my dog and even it was for a day I could tell my dog loves her. I knew then he had a blast with Crystal. I feel that I can rely on Crystal. I will contact you again Crystal in May. Thank you!!! read more

Crystal Pet Hotel - Kookie - Pet Boarding Near Me - Torrance, California

I was hesitant at first since it's not an official boarding hotel but at Crystal's residence, but she was very responsive and accommodating for me and my boston terrier. My dog is on the energetic side but when picking him up, he seemed like he had plenty of play time and napped the rest of the day. My dog seemed very happy and I'd recommend Crystal to all my friends and family. read more

I've only used doggy daycare/boarding facilities so this was my first time using an at home dog sitting service and to be honest I was soo skeptical. I immediately requested multiple photos of my dog in her home. She sent me photos and reassured me that she will send me daily updates and photos which she did. She gave my doggo a bath the last night. I am so glad I stumbled on her page on yelp before going on my trip. Will definitely use her services again for future boarding read more

Crystal Pet Hotel - Pet Boarding Near Me - Torrance, California

She took care of my cat Luna really well and sent me a lot of updates! Will definitely be coming back!

Made reservation cause I had friend's wedding and booked not pet friendly hotel. Went to her place to drop my dog off and she didn't answer, she texted me later that she forgot and she's in hospital. She told me that just drop off to her friend who I had no idea and of course I don't want my dog just give to a stranger. The friend came out and told me she is having baby. Oh well. Seriously? Of course it was really hard to find boarding last mins, but one of my neighbors accepted my dog and I was able to go wedding and missed whole ceremony and everything. Your friend brought out one dog and asked me if I was there for pick up the dog. She doesn't even know who's the owner. How can I trust her? Can't trust yelp reviews anymore read more

Unfortunately Crystal wasn't able to board my dog, so this is just a review for her communication. She was very quick to respond to my questions through Yelp and text to schedule a meet and greet. She's very sweet and I'm sure my dog would have had a great time with her if things had worked out! read more

I ended up having to find someone to take my dog the night before I left on a trip. Crystal was a lifesaver. She was super quick to respond to my questions and flexible enough to deal with my constantly fluctuating plans. My dog has a bit of anxiety with strangers and unfamiliar dogs, but she took great care to make him feel at home and kept me updated during the entire time she had him. Highly recommend! read more

Very similar experience to another review below. I booked a stay with Crystal for my two pups. She asked for my phone number and as soon as I gave it she said her phone was broken and that she would communicate with me via Yelp/email (not sure why she asked for my number then.) I emailed her my eta and there was no response. I messaged her a few times again when I arrived and no response. We stood in front of her building for 25 min and finally decided to leave. I'm very disappointed and hope this doesn't happen to anyone else, but I do want to share my experience in case it happens to others. read more

Crystal has pretty much watched my cat grow up as I've exclusively booked her to take care of my cat for over a year now whenever I'm out for extended periods of time. I could easily see that Yuuki loves being around Crystal and is comfortable in her home (and I feel happy knowing that Yuuki gets along with her cat too!) Easily 5 stars, and I'll continue booking Crystal for future cat sitting needs! read more

My husband and I love Crystal!! We have been going to her for a little over a year now. I love that she is ALWAYS AVAILABLE AND RELIABLE. My dog always arrives happy and leaves happy and if you would like her to send you updates or photos while you are gone she will do that as well! I highly recommend her if you need a pet sitter that's on the fly or in advance! read more

I love Crystal's Pet Hotel. I have two cats Rocky and Tina. Crystal has helped pet sit for them several times when we have had to travel. The cats love staying in her home. She takes such good care of them. I feel much safer having them in her home then taking our cats to a boarder and putting them in a cage. Would recommend Crystal for anybody wanting good, safe pet sitting. read more

Absolutely Amazing experience dropping off my little one here! Had lots of updates with how well little Poppy was throughout the day. Loved the fact that the hours for pickup were later than other businesses in the area and will absolutely be using again in the near future. Kept me updated with feeding times and other info, Extremely convenient and Amazing quick communication, thank you so much! read more

Crystal Pet Hotel - My little one was well taken care of here! - Pet Boarding Near Me - Torrance, California

We know Momo is in good hands when he's at Crystals pet hotel. She's very accommodating and always have Momos best interest. He's a nervous dog and I love how she gives us daily updates when he's there just to assure us that he is well being taken read more

I always go to Crystal Pet Hotel when I need someone to pup-sit! She's always so prompt on responses and information. She has an obvious love for animals so it's easy to trust that she'll take care of my pet as he should be taken care of. She's great! read more

Crystal is amazing!!! I've used her boarding service for my fur child 3 times with zero issues. She's kind,efficient and my dog loves her.

Crystal did a great job taking care of 9 month old Havapoo Marley and getting him to calm down and relax while I was away. read more

Crystal Pet Hotel - Pet Boarding Near Me - Torrance, California

We found Crystal through Yelp and she was great! She took our 16 year old cat with less than 24 hours notice, sent pictures and updates, and was very responsive throughout. We highly recommend her! read more

Crystal is a delightful woman. Our boxer absolutely loves her. And I know she's keeping her active, because she's always exhausted when she comes home. We love Crystal. Highly recommended! read more