Wag Hotels is the absolute best! I may never forgive my parents for picking me up so early. The…read morestaff treats me like absolute royalty here. I got belly rubs on demand, endless attention, playtime with new friends, and enough treats to make me question whether I should permanently relocate. Every time I walked in, the humans here knew my name and acted excited to see me -- which, as you can imagine, is exactly the level of celebrity treatment I deserve. The place was super clean, safe, and smelled surprisingly good for a building full of dogs making questionable life choices. My parents also loved getting updates and photos of me living my best life while they were away pretending to miss me. (Jasmine, Christina, Ericy, Iliana takes the best selfies of me!) By the time I got home, I was completely exhausted from all the fun, zoomies, and pampering from the staff. 10 out of 10 I would definitely board again and cannot wait until my next visit! Sincerely, Zorro

I've now attempted to tour this facility twice during the hours listed on your website…read more The first time, I was turned away because it was a "holiday week." However, it was a Saturday, and the actual holiday was not until Monday. Wanting to avoid another wasted trip, I called this morning to confirm that tours were being conducted and nothing was needed like an appointment. The person I spoke with confirmed that tours were available between 10:00 a.m. and 4:00 p.m., which matches the information posted on your website. When I arrived, I was informed that I could not go on a tour because the manager was not there and had to take a dog to the veterinarian. Apparently, no other staff member was able to conduct a tour. However, nowhere on the website does it state that tours are dependent on a specific individual being present or that only the manager is authorized to conduct them. Had that information been disclosed, I could have avoided making a second unnecessary trip. When I explained to the front desk employee that I had specifically called this morning to confirm tours before making the drive, she suggested that I may have spoken with a call center because she had been the only person answering phones all morning. I clarified that I had been transferred directly to the South Bay/Carson location and confirmed that this was the location I called. She repeated that she had been the only person answering phones. I then asked what I could do differently next time, since this was now the second time I had been turned away despite following the information provided. Her advice was to call ahead and specifically ask for the South Bay location--which is exactly what I had already done. When I asked if there was a direct phone number for the location so I could avoid this issue in the future, I was told there wasn't one. At this point, I will not be returning. Being turned away twice despite making a good-faith effort to verify tour availability reflects a lack of organization, communication, and courtesy toward prospective clients. If a facility cannot provide consistent information to prospective customers, it raises concerns about reliability and the overall experience I could expect if I entrusted my dog to their care.

Place is amazing, they took care of my two babies, 8momths and 2 years…read more They provided enough information for their services They accommodate to our needs and dog needs. They followed our food instructions. It was my first time boarding the babies and I wasn't expecting how bad they smelled picking them up 4 days later. Lol but they were all fine when I got them.

I've been bringing my dogs here for a while and the dogs always have a good time. It's affordable…read morefor us too compared to some other options.

We are so happy to have found Genevieve out here in Kanab. She truly is a blessing. She is prompt,…read moreloving and caring. Our dogs are definitely a handful. She sends texts and pics updating us throughout the day. For most of our outings, we do not have a signal, she has never let us down. We are grateful beyond words to have a trusted friend/ family member! Highly recommend.

Genevieve is the best!!! We were on vacation in Kanab and needed someone to walk our pup while we…read morewere out visiting the national parks. She took great care of our baby and we feel as though we made a new friend. I would highly recommend her for any of your pets needs. She is super sweet and our puppy loved her.

They have a new groomer here! I love that I can leave my dog here for the day and that she is well…read morecared for. In addition to that, they have a new groomer, Erick, that has bathed her a couple times and also does fur cuts. We have been having issues with burrs in our backyard getting stuck in her curly fur (she is a goldendoodle) and he took care of that for me. Now we are set for the summer, and I don't have to worry about digging out burrs on a daily basis. This service makes it so convenient for our family. Plus: Convenient, knows what he is doing, reasonable cost Cons: can't think of any.

The facility itself is beautiful, clean, and clearly well maintained. However, the pricing…read morestructure is extremely high and continues to increase. Boarding is now (February 2026) close to $100 per night for a small/medium dog, which already places it on the higher end compared to other facilities. In addition to that, there is a flat $35 late checkout fee and a $25 same-day reservation fee! The added charges feel excessive, especially when availability could simply be declined if they are fully booked for boarding that day. (Like other facilities) Pickup and drop-off window times are very limited, particularly on weekends with verrry little flexibility. Communication can also be frustrating, as phone calls often go unanswered, and reminders about pickup times can feel overly aggressive. While the facility is aesthetically impressive, the overall cost and rigid policies, staff may not justify the value for many pet owners.

At the last minute I had to find a pet sitter and found Fancy Tails thru social media. After…read moretalking with Tracy I realized she is a true pet lover:) because my Bruno is a Service Dog I knew she would take good care of him, and he'd be safe and happy. After I spoke with Tracy I told my friend that I was going to the event with and he said "I know Tracy, she is highly recommended and has a stellar reputation with taking care of our furry friends. While I was at my event she sent lots of pictures while he was on his walk and hanging happy with his new puppy friends, it gave me peace of mind. She even offered to pet taxi him back to me when I returned home. 5 stars to Tracy & Fancy Tails

Tracy watched Princess Buttercup while I was having surgery. As the name says, she is a Princess…read moreand requires such treatment. My dog is super picky who she chooses to like and be nice to, and Tracy took her in with open arms to help me out during my time of need. She's local which I love and had so many great reviews online. This is also her only and full time job which was also very important to me when searching for the right pet sitter. I used a Vet Tech once, but I preferred Tracy over the VT because she has all the time in the world to spend cuddling with Buttercup (and she has vet tech skills)! I will be using her again. Grateful to have found Fancy Tails.

10 out of 5 stars! We just love Canine Retreat. My dog…read moreCloud loves this place so much. Everyone is always friendly and welcoming.

I absolutely love this place! All of the employees are awesome especially Casey, Liv, and Joe. I…read morejust started bringing my three dogs here, and the facility is super clean. I really appreciate being able to watch my dogs on my phone it gives me peace of mind. The staff is very caring, and my dogs clearly love them. There was a young lady with bright orange hair who was a bit rude, but I haven't seen her around lately probably for the best. Overall, I'm really happy with the exceptional care my dogs receive here. I've already recommended this place to a couple of friends. Keep up the great work, and thank you for everything!

So sad this place is closed!…read more This was my go to doggy boarding facility because the staff are so friendly and it was very affordable! Melinda was always also very welcoming and understanding when last minute things came up. Definitely will miss this place :(

Great Service for Good Prices! Very affordable and caring in…read moreaddition to their flexibility.

I've worked with Lisa for over 2 yrs and a half. She is exceptional. I'm surprised there's one bad…read morereview. I've never had issues with communication, cancellations, rescheduling or doggie care. My papillon mix furball loves her. She gets walks only but her behavior has also improved since starting walks with Lisa. The days she is walked she's super happy. To top it off I get the most beautiful pics from the visit. Lisa has advanced training in animal behavior and her fees reflect this. She is worth every cent!

Lisa has been walking my dog for over two years and she is amazing! She's beyond reliable and…read morealways has been great with add-on walks if I get stuck in the office or have to be away for longer periods of time on the weekends. My dog is a larger dog and is able to keep complete control of him. She has also worked in training as a part of her time with him. Over the hears he's gotten much less reactive in situations he would have previously found stressful. In short: best dog walker ever.

I honestly don't even think "above and beyond" fully explains the care T&F has given my dogs. I'm…read moreextremely protective over my animals, so trust is a huge thing for me -- especially with four dogs who all have very different personalities: Kenai my Samoyed, and my three Frenchie boys, Bam Bam, Bruno, and Meeko. The amount of love, patience, communication, and genuine care they give them is something really rare. You can tell they truly care about the animals they watch and pay attention to each dog individually instead of treating them like "just another dog." My dogs are always happy, comfortable, loved, and excited when they see them, which honestly says more than anything I could write. Having peace of mind knowing my babies are safe and genuinely cared for means everything to me. I'm incredibly grateful for T&F and truly could not recommend them more.

We love Teo and Friends Daycare! Max, the owner, is super reliable and ensures our dogs have the…read morebest care. He's really built a safe and clean environment for dogs and our dogs love going to his doggy daycare! Very reasonable prices and great communication from the owner. We recommend them to everyone!

Rachel is the best! I recently went on a 2 week vacation and I needed someone to watch my 2 dogs…read moreand take care of my home while I was away! Wow, I never thought I can trust anyone until I met Rachel! She is trustworthy, kind, responsible and reliable! Needless to say, my dogs love her so much and enjoy spending time with her. Since then, she's watched them multiple times and I have referred her out to several others that are also thrilled with her service! I needed a piece of mind knowing they are safe and in good hands. At one point, she watched a total of 7 dogs because my friend and I went on a trip together! There is nothing that she cannot handle. Please call her for your next pet/house sitting needs! Text her first for the fastest response! Thank you, Rach!! Kiki and Charlie miss you!!

Rachel is great with dogs and is very responsive! Our dog quickly fell in love and enjoys the walks…read moreand interactions with Rachel. She is also super flexible and reliable. We would recommend her for any dog family!