If I can sway even one person from placing their loved one in the Memory Care unit, the time to…read morewrite this review is worth it. Avoid at all costs. Good RNs are working there, but they are understaffed and undersupported. The staff are often temporary hires who fill on an occasional basis so there is little consistency. There is a lack of supervision and care. Further, the prescription provider used by Rockwood, Omnicare is awful. Look up "Omnicare Scam" or "Omnicare Reviews" to see the multiple federal cases against this subsidiary of CVS. We paid over $1,000 for unneeded prescriptions due to the relationship between Rockwood and Omnicare. Neither would take responsibility.

From the owner: Happy Memorial Day! Although our campus is open to residents and guests, our marketing office is…read moreclosed in observance of Memorial Day.

Wyatt and his team truly care about caring for others. I love their heart and would not think…read moretwice about using their in home care services. Thanks for what you do.

At almost $600 a day for 24 hour care, this is the most useless service we've ever known. I live in…read moreCalifornia but this agency was hired for my parents in Spokane, WA. The first employee refused to change Dad's catheter bag, would not actually give the medication to Dad but only reminded our stepmom of his need for medicine and directed her to give it to him in applesauce. When his oxygen tube slipped out of his nose, it was brought to my stepmom's attention rather than the employee putting the tube back into his nostrils. Dad has some bed sores on his rear end, but would the employee massage some cream on the wounds....no...my sister had to do it. Family was told that if Dad fell, 911 would be called and they would not help him up. If you want to waste money, then call Comfort Keepers. We suspended service after two days.

Horizon Hospice gave excellent and compassionate care to my aunt during her time on hospice. Her…read moreprimary RN followed her when we moved her out of her home to adult family care even though it was technically not in their area. All the nurses and social workers were so caring and supportive, very responsive to any change in her condition. Their amazing volunteers came and visited with her when family was unable to. I cannot say enough about the care she received. They were there for both my aunt and the family throughout her final journey.

Thank you. The response and care you provided for both my husband and myself as primary care giver…read morewill always allow me peace in his passing. In particular our primary nurse Laurie who gently prepared us as his condition declined and Anna who stayed with me through his agitation. Also, he loved the grooming aide Mikayla and his bi-weekly shampoos.

Angel Senior Care and Donna Young have been a true gift to our family. We first connected with them…read morewhen my dad needed help at home. From the very beginning, their caregivers were compassionate, dependable, and respectful of his dignity. Every person who came into his home treated him with such kindness and professionalism, and it gave our whole family peace of mind knowing he was in such good hands. When it became clear that it was time for him to move to assisted living, we had no idea where to start -- but Donna guided us through the process with so much care and expertise. She listened to our concerns, asked thoughtful questions about his personality and needs, and helped us find the perfect fit. Her placement services were truly invaluable. As my dad neared the end of his life, Donna and the Angel team didn't just step back -- they stepped in even closer. Their support during those final weeks was compassionate and unwavering. They helped our family navigate a deeply emotional time with grace and warmth, making sure Dad felt comforted and cared for every step of the way. I can't thank Angel Senior Care and Donna Young enough for the love, professionalism, and support they gave us throughout every phase of this journey. They are an absolute blessing.

Angel Senior Care takes pride in the care services offered. We employ compassionate, skilled,…read morecaring and dependable associates to care for our seniors.

We moved my Mom to Aspen Sept 1 of 2020, still had Covid restriction so she was given the…read more"quarantine" room, a private room. She settled in ok, care givers were great but communication between myself, and management was frustrating...then original owner sold facility. New owner switched up management, hired a new facility manager and what a difference. I was was kept informed, everyone felt more personable, more relaxed. They go above and beyond, I mean way beyond. That staff is exceptional, actually not staff but family. Today is Monday, my Mom passed Friday night 8-1-25, she was 98 and 7months, still a smarty pants. Caregivers and Hospice employees came in on their days off to hug her with tears. Can't express how much I appreciate Aspen staff. She loved them...I love them. Don't hesitate to check them out

From the owner: Aspen Quality Care is an Enhanced Assisted Living Facility, specializing in Alzheimer's/Dementia…read moreCare, Mental Health and Diabetic Care Management. We are located in North Spokane, at the "Y". Lead a life that's free of compromises and restrictions. At Aspen Quality Care you have the opportunity to meet new people, get involved in activities, and continue the enriching process of personal growth thanks to various services, amenities and activities catering to you. Aspen Quality Care offers assistance with activities of daily living, including Daily assistance with bathing, grooming and dressing, toileting and walking; Assistance with Medication; Continence Care and Management; Escorts and assistance with walking and Transfer Assistance; Array of Menus: Three delicious meals & snacks; Dining assistance and special diets; Behavior Management; Assistance with reminders and redirection; Access to health & medical services. Medical care and assistance within the guidelines of Nurse Delegation state law and Physician orders; Housekeeping and Personal Laundry services; Social and recreational activities. Our Building Features Dining Room with a large family style dining table; Living room area with television and recliners; Deck area for fresh air and sunshine; Gardens surrounding the back yard area for residents who enjoy gardening.

This is a family-type environment for long term medical residents. Emmanuel and Faith operate the…read morehouse as if every resident is part of a large family. They do a really good job of tryign to make everyone feel important and I can say with confidence that Faith is the best caregiver Ihave ever had.

My mom was living there after a year or more when we noticed mom's memory slipping. It was not…read moreimproving. We talked to management to let them know we found another place for her to live that takes care of her specific "Alzheimer Needs", such as meals, bathing and medication assistance doctors appts. & anything else she needs. We told _______ we are paying the down payment today. We went in her office to discuss our options. We were told that Fairwinds has staff that comes in residents apartments to help with everything I just listed above. Man we were happy ! As we didn't know how mom would have handled the move. We were so relieved we didn't have to find out. All her needs would be met! We were very honest and upfront about mom's condition. We said sure let's do it! Mom can stay in her own apartment that she knows. GREAT! We were so happy and ________ made us feel like this was the right decision. We were told the extra cost and felt it was justified because getting her bathed is a chore and we are not caregivers & really didn't know how to bathe an elderly Alzheimer's mom. Mind you she was only 98 pounds but she was feisty and would speak her mind and fly the bird at you sometimes. In less than 48 hours she was comatose. She wasn't walking, we don't know if it was by choice or she forgot how. This went on till we secured her a spot at Fairwoods; they specialize in Alzheimer's/Dementia care. By the time the "NEW" home came to evaluate her she had lost a considerable amount of weight. We had to get her out of there. She either clashed with _______ or just was stubborn and shut down. Update now... has appetite is back, she gained weight, is actually getting herself down to the recreation room to socialize. We don't know if she thinks she's out on the town or what! But a very happy mom now!

The Care Quality is great and the drivers are outstanding!! The facilities are great, clean and…read moreprofessional. The staff are all great!