Great place. Good service, fair pricing. Did a great job moving my pictures from phone to…read morecomputer and shared his tech knowledge with me

My laptop was very slow. Orlando presented me with several very good low cost options to fix this…read moreissue. He set me up with a "new" used laptop and had it loaded with all my existing files, all within the day.

Mr. Thompson, the proprietor, quickly analyzed my problem. I couldn't properly update; the HD was…read morebad and was unable keep up with the demands of the processor (or something like that, I'm not a techie). He suggested putting in a SSD drive. That was exactly what I needed, since I had long complained about the slowness of the computer's response. Very reasonable--less than $200. Did it within a day. A comment about parking: if you're using GPS, it will direct you to the address on Main St. No parking there (maybe other side of the road, I don't recall). If you're coming through High St on the divided lanes, go through the light at Main. Turn right onto S Wolf St. There's a little sign maybe 100 ft. in. The entrance is in back--you'll have to ring a bell. But don't let the unimposing nature of the facilities put you off. He'll do excellent work. P.S. Some reviews below complain about Mr. Thompson's gruff nature. True, but again, don't let it put you off. Once it's clear that you have a real problem and are serious about getting it fixed--he's professional and straightforward.

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

"Wow, you are a god!" These were the only words I could think of when Henry of Computerniks told…read moreme my Asus VivoBook 17 was up and running and not going to be another "pizza box holder" in my collect over the years. Fast, diligent, courteous, knowledgeable and truly skilled. Oh, did I mention very reasonable and an honest businessperson. Just outstanding!

Very good service. Very polite and reasonable. Would highly recommend. Comes to your home in good…read moretimely manner. I didn't have to pack up my computer.

Ronnie always fixes my computers in a timely manner for a very fair price! He offers free…read morepickup/drop off in Berks County.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

look no further; these guys are the best. Honest, knowledgeable and very friendly. They even made…read morea simple repair on my cell phone at no charge because it only took a minute. A great experience every time!

There was a total disregard of both Samuel and Darius to make amends for their own blatant mistake…read moreregarding services charged for, but not actually rendered. They admitted they did not know whether they had actually performed the service, but because they couldn't be sure one way or the other, the best they could do was offer a discount. My wife and I could not believe our ears. We were expecting an apology and offer to make things right. We got the opposite. I hope you have a better experience.

Tried to stiffarm me to give up my computer for 10% less AFTER we agreed on terms of sale. He tried…read moreclaiming false defects not realizing I worked in IT and knew that he was talking nonsense.. Ended up going somewhere else. It felt like I was being manipulated and cheated. It seems as though he makes his money taking advantage of those that don't understand computers.

Stay away, unless you enjoy dealing with con artists…read more If you have an expectation of getting back only parts, or components, of whatever item you originally dropped off for repair then this is the electronic repair shop for you!! Extremely unprofessional hacks. The only thing worse than their lack of actual computer/electronic knowledge are the blatant lies they hide behind in attempt to cover up their incompetence. Every time I called about the status of a repair, I received a different answer. Funny how the problem could easily be fixed until after I forked over $120, and then suddenly the drive was damaged and corrupted and it could not be repaired. Not only was I out $120 but, when I went to pick up the drive, all I got in return was just loose parts from the original drive.