Called asking about replacement parts for an old computer. Person I spoke with over the phone…read morepretty much told me to go and get a new computer. He did explain a few things to me but he came across as rude, reiterating that he wasn't making any money from telling me this stuff?

We called David and to our surprise he came the same day to address several laptop and printer…read moreissues. All were resolved in less than one hour. He was fun to talk to/with. He kept his answers to our many questions non-technical and easy for us to understand. And he gave us very helpful tips to do in the future. He will be our Tech Guy from now on!!!! What's even better, David is a Christian (as we are) and we had a very lovely conversation about faith and family. He gets 5 stars from us!!!! Tom and Denise Kotay

I have dealt with many computer technecions over the years. My dealing with Rich was by far the…read moremost pleasent experience I have had. He is knowable and and explains what needs to be done in a clear, concise way. His pricing is fair and well worth the money. His main concern you and your satisfaction.

He solved all the problems I was having with the browser I've been using that eliminated my history…read morecontents, including passwords, favorites and browser history . Now I don't have to sign in to my email account 10 times a day. He openly shares his experiences that support the basis for his philosophy that provides an education for those of us who are neophytes.

Highly pleased with the response and service I received from the owner. There were multiple issues…read morewith switching to a new desktop and Joe got things fixed up and working like a charm. He is knowledgeable, efficient, kind and really seems to enjoy helping people with their computer issues. 5/5 for this business!

This is the best PC service around. He is reasonable and reliable. He went out of his way to fit me…read morein the same day I called. He was very personable and was keeping me up to date. He worked well into the evening on my computer and got it to me the next day. If I have any other PC concerns I will be taking it here from now on. Please do yourself a favor and support this business he deserves it.

Stephen is great to work with. Great communication. He quickly diagnosed my problem, kept me…read moreinformed of what he was going to do. I had my laptop back quickly. Stephen followed up to make sure I was satisfied. Definitely will use him again. Plus he has a cool pup!

From the owner: Over 20 yrs of experience and knowledge, Customer Service is my main priority. I have worked with…read morelarge Fortune 500 corporations and all levels of execs, to working in small Mom and Pop computer repair shops. I got into IT as a career, because I like helping people, and technology certainly gives me the chance to do so. I also stay very affordable so everyone can get the help they need. I specialize in malware removal, computer maintenance, upgrades, physical repair, email issues, network issues and data migration. I also work on Mac's in most cases

Absolutely great to work with. No charges for simple diagnostics…read more They don't just recycle electronics, they salvage usable components, keeping parts in supply. My only quibble is that they could not repair my (much) older Windows 7 computer, which men's I will have to finally (reluctantly) upgrade to a Windows 10 computer. *sigh*

Free Geek Penn accepts used electronics for recycling and sells refurbished PC's and accessories at…read morean excellent price (comparable to eBay). I purchased computer speakers, with a subwoofer, which are outstanding, and a laptop for a little over $200 which was in excellent condition, and had some good freeware apps already installed.

I cannot say enough about how wonderful Andy is. I called on a weekend regarding my son's MacBook…read more I received a reply in an hour! I have 3 kids to get online for CVHS hybrid learning and I was already stressed; but this man helped us repair our computer in 24 hours!!!! Thanks to him, we were able to get back to our hybrid nightmare with one less worry. He is punctual knowledgeable and experienced-- what more could you want from someone--value?? How about: I was asked to wait a week, before sending payment, to be sure we were satisfied to make sure that everything worked properly. How often does that happen these days?? thank you

When I started having problems with my MacBook Pro I looked for local options for help. I started…read morewith "MACS N PCs" and had no need to look further. Andrew explained everything about my problem and my options clearly and gave me a cost estimate for repair if I chose that. When I asked for his recommendation if I decided to purchase a new Mac instead of repairing my older one he first asked me several questions about how I used my Mac before answering. Then he actually looked up options online for me the fit my needs and even sent me a link to one that he recommended. So, if you are looking for excellent customer service for your Mac, this is the place to go.

Its a Sunday morning and I just picked up my laptop from Compucare. It went from being a boat…read moreanchor to what looks and runs like a brand new computer. I couldn't be happier. Being somewhat computer illiterate, I researched computer repair on my phone and Compucare had all positive reviews with the vast majority being 5 star. There is good reason for that. Eric checked out my laptop in front of me, ruled out some obvious problems and from his experience and knowledge of the manufacturers pointed out from induced symptoms that the problem was the hard drive. He kept me in the loop with many and timely phone calls as to the progress made acquiring the new bigger and better hard drive, Eric made the choice as to which hard drive be my decision. He spent much time making sure all of my data transferred and updated my software. Performed maintenance and operational sweeps with diagnostics. his operation is completely transparent and he worked to keep my bill low. I am one happy camper and I highly recommend Compucare for their professionalism, technical ability, speed of service and helping attitude.

Compucare Technical Services has astounded me with their lack of professionalism. Amidst lies in…read moretheir reply to my Google review (proven via the text and call logs attached) they have accused me of being "angry" because they couldn't get to my PC fast enough. The only reason I was "angry" is because he spoke to me like I was an idiot, claimed he did nothing wrong, claimed 60 degrees celsius was normal, and generally avoided accountability. He has also failed to communicate properly, saying he'd get back to me and never texting back, then becoming passive aggressive when I checked in. Additionally, he searched for my new CPU on Amazon, rather than using Newegg or any other dedicated parts search, and ordered a CPU that would be completely incompatible with my system AND the motherboard he had ordered. If I hadn't caught the incompatibility, I might still be without my PC. Again, I had no issue with the fact that a mistake occurred. In fact I would have been gracious had accountability been taken. It was his communication over the phone on Sunday that led me to take matters into my own hands. No matter who discovered the issue, Compucare Technical Services was blatantly unprofessional and frankly frustrating to deal with on multiple occasions. Additionally, he tried to offer me $100 cash when I said I would be changing my review this morning. And the agreement referenced in his reply states that I must allow them opportunity to rectify the issue before issuing a *credit card chargeback,* which has not happened. CTS has yet again contacted me, despite me specifically asking him not to, and continued to berate me as a result of my review of my bad experience. (see end of text logs) https://drive.google.com/file/d/1aNbTLFg3kSkeb2W12FEA03qPptbv8iTy/view?usp=sharing (call logs) https://drive.google.com/file/d/1ybs2Lz552S6UFZ4s4JwCGFNis-XQs-C5/view?usp=sharing (text logs) https://drive.google.com/file/d/1RQLZ4X4GqUvY3g5_5_R_fwG2epWG_QK-/view?usp=sharing (Agreement)

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

Quite frankly, a rating of 5 is too low. David is wicked cool and has your concern(s) at the…read moreforefront.