The staff at this location is amazing. Dereene and Kiana took care of me today. They were kind,…read morefriendly, and very good at their jobs. I would highly recommend Stem Express East Norriton to anyone who wants to donate for the greater good.

I've looked into donated before at other clinics. Those places looked run down and shady and the…read morestaff were very short so I never moved further. I submitted a request for an appointment at StemExpress online and received a call minutes later. I was able to set up an initial appointment for that day. I wasn't sure what to expect walking in but the decor was very clean and welcoming! The staff was super friendly and offered me snacks. I filled out my paperwork and was taken right back. The initial draw was a normal amount for tests. The whole process was super quick and I was really impressed with the entire experience.

It's a great place to give back. I enjoy the staff for the most part and you can make a few dollars…read moretoo. The location at Olney Plaza I believe is the best. I visited everyone of them in the Philadelphia area and for me this location is the best. I would say give it a try. A lot of people that donate have jobs and are responsible people. I had a misconception of that at first. It's a very layed back environment. CSL PLASMA get the 5 star salute!

This is about the Yeadon PA location. I arrived at about 350 PM as a new donor. The Staff looked at…read moreID and said that I must go to the Broad and Olney location as they did not accept donations from Philadelphia residents. Then why is this not indicated on the website? I wasted half of a day to arrive here. Im not going to waste another day reporting to a location that is clear across the entire city of Philadelphia. I have read reviews about people who walk out of CSL plasma carted out to an emergency room because of their incompetence. They were not rude but the fact they had an armed guard is an indication of the interactions that go on at this place. NEVER GO HERE. I only wasted my time. Goodness only knows what these idiots could have screwed up.

If I could give zero I would to make some stand for what could be an hour after she explained she…read moreneeded TWO knee replacements is tortuous at best. I find you inability to accommodate a seemingly handicap individual offensive. You should be shut down for violating some law.

We're comming on over a year plus of me donating my plasma at The B Positive Glassborro NJ…read morelocation. With that being said no matter what I may ever be going through on my personal time... Lauren and Sasha are always there respectfully to greet me as I enter the doors. Heading back to the Bays , Ivory and Latisha always come through often with checking up on my well-being weather they're the ones that stick/ set me up or not. It's just a genuine sense of care and compassion that seems to almost be priceless in my opinion ! As far as being stuck with that Gentle Giant of a .17 needle ive become extremely comfortable with Josie and Haley as my go to women when Jacquies occupation as a Lead deems her to busy to handle my toddler like needs lol. Overall as long as the atmosphere continues to make me feel this comfortable they're gonna be charging me rent soon !!! Highly Recommended.

I dropped off my friend at 3:20 for 3:30 appointment it is now 5:28 and that person still has not…read moregone in to see the nurse for the physical exam!I just don't understand why you overbook have people waiting literally over 2 Plus hours just to see the nurse​you could at least give people a heads up give him a call ask them to reschedule maybe give them a $20 bonus if they reschedule for the inconvenience something!it's uncalled for the staff is really nice but the weight is totally ridiculous and it's just rude and inconsiderate all the time ruins the whole experience and why you're there me

The staff is always friendly and helpful. There are times that the wait is longer than usual but…read morethat's to be expected. Donors need to be patient and focus on the reason they are there...hopefully not just the $$. This is a choice they are making to be there.

I signed up fora class to get cpr certified but got lost because of meter parking so I tried to…read morereschedule but. They refused in such a rude way I was floored! No money back sorry No rescheduling sorry! No money back! So ignorant I was in tears. Shame on them for taking my $115 I bust my butt doing home healthcare and not even a little consideration from anyone! Very disappointing!!!!

I had a great experience at the Red Cross this morning. My husband and I have been talking about…read moredonating blood so we booked next-day appointments online through the Red Cross app, which is super easy to use and tracks all of your donations. There was minimal wait time when we arrived for our scheduled appointments, and we were in and out in less than an hour. All of the staff members I interacted with were friendly and helpful. Blood is currently being tested for coronavirus antibodies (among other things, surely) and results will be available in the app within 7-10 days. Definitely a great bonus of donating blood right now, if you're eligible!

Went here recently. Watch the video, got screened, took my physical & went to the back. Now being…read morethat I'm supposedly a new donor, I'd be able to skip the line but no. I was sitting in the back for maybe 45 mins so I just upped & left. I understand wait times may vary but come on, new donors are usually supposed to get the next available bed but there was a bunch of other people in the return line being seen ahead of me. I was in there for maybe a little over 2 hours & didnt even donate. NEVER AGAIN. I haven't been to the Audubon location but I know I damn sure won't be going to this one anymore.

I want to give Tyana a shout out she stay an hour later so the last four ppl could donateread more

The beautiful ladies here are extremely nice and know what they're doing. They get people in and…read moreout quickly and will assist you with anything that you need. Never had any issues here and never really had to wait for long event with the place packed.

I read a very bad review about Interstate blood bank. I have been there in the past at least 3X and…read moreit was fine. The clientele vary but I was treated well. It is great place when you need a little money quick.

So, maybe not all American Red Cross locations are made equal? I've been donating platelets at the…read moremain Spring Garden location occasionally, but I recently decided to try out this other location. Walking in, I was greeted and provided with the absolute best service you could get while sitting still for two to three hours. I mentioned that I had an issue before with my return arm and they decided to flip arms and even use a different vein. It was actually so much more comfortable for me, for this long process. I think this will be my new location going forward.

I always feel cared for the staff is very knowledgeable on how to keep the flow of things going. I…read moreespecially notice the outstanding job they do during times of congestion and I just want to say that I appreciate you all very much be encouraged and keep up the great work

The staff their is very helpful and attentive to all donars and it's always moving smoothly getting…read moredonars in and out.