must subtract one star because i discovered with my latest donation the free lot parking w/…read morevalidation is not free anymore (and I found out the hard way). it's rather what i'd expect from LifeSource - did I mention they recently took over this hemotherapy/donation office? Time to move on

I've donated at MANY centers. Including in Illinois, Pennsylvania and Tennessee. I've never had a…read morecenter slower than the center on 4760 S Kedzie. The issues is they don't follow the next person in line rule. They seat whole rows 6/7 beads at a time and then will start in one section causing you to sometimes wait about an hour in the bed before getting hooked up. Now for express pass they are starting to do the same thing. So they will wait to have two or more express diners before they stick an express pass. This is unfortunate, because they do work with care but have zero effect in the fact that we wait an egregious amount of time. The other reason this is unfortunate is that you're not even acknowledged or spoken to until you're asked for your last four of your social security number

This is by far the worst plasma donation center in Chicago! I've been donating with Octapharma for…read moreseveral years. The company itself is not the problem, The problem is this particular location at 4760 South kedzie, this particular location by far is the worst plasma donation experience I've ever had. I started coming to this location at 4760 South kedzie over the winter months, The staff was not particularly professional in terms of the phlebotomists but the management here is unbelievably awful! I say this because I was recently deferred and all I did was ask for a more experienced phlebotomist to stick me rather than a trainee. When I did allow a trainee to stick me over the winter months I was deferred for 2 months because they blew my vein out they didn't pay me and I was deferred for 56 days. Also the manager here Kiki, as well as the center director, Shikita, practice discriminatory ways. Because of what happened to me over the winter , when I was seated in the bed getting ready to do the donation there was a young man training a young woman I simply said I would be more comfortable if one staff named Anna or another lady named Nikita were to stick me because they both have worked with me before and I've never had a problem with either of those ladies. Let me be clear The problem is not with the phlebotomy staff it is with management at this location. I also feel that I was discriminated against based on my race. I happen to be Caucasian and I don't understand why every time I had any interaction with Kiki she talks down to me she's condescending and doesn't even have the professionalism to make eye contact with me nor does the center director Shaquita!. ​They accused me of being rude to the staff but that wasn't the case I was very polite now mind you I have been donating with octapharma plasma for 7 years since 2019 I even called corporate to no avail nobody ever called me back. A couple of weeks ago, The management deferred me because they said I was rude and made their staff feeling comfortable! How do you think I felt when I lost 2 months of pay back in the winter months because I did allow a trainee to take me and it blew my vein and it was the most painful experience it took weeks to heal! Also I went to a competitor who Will remain anonymous but the experience at the next place was completely different than at this particular octapharma location 4760 South kedzie in Chicago Illinois. Whatever you do do not come to this location The lines are horribly long they never have enough staff and they make you feel like they're doing you a favor to allow you to donate when that is all wrong we are the reason we donors are the reason they have jobs! There are several other companies in this area do not go to this location of octapharma until they change this rude corrupt staff that also practices discriminatory practices. I met a man it's a train station when I left and I was deferred for life from this location just because I asked for another phlebotomist with experience this man was a drunk and he had three chances he kept being belligerent and drunk and they put him out of this location now that's understandable I have never been anything but polite people will tell you I am not making this up I had no problem getting along with the staff this particular day this particular trainer was ridiculous he was so rude he wouldn't even make eye contact with me and he told Steph that I made him uncomfortable. Then tell me how is it that I've been donating with this company for 7 years if I'm so rude? My review for this location is one if there was a zero I would give it but the lowest is one star for scoring this particular location. If you're looking to make money or your time sensitive do not come here they are understaffed and they are rude The overall management needs to be changed That's my opinion because I have been in professional business for over 30 years and I was shocked as to how rude Kiki the manager and shaquita the center director acted towards me. I'm just giving you a heads up Don't be surprised if you get contacted by my attorney do not go to this location they are racist!

not good they gave me bruise in my arm after i donate blood, all they do is talk to each other not…read morepay attention to your arm

On 6/21/2026, Sunday, at around 2:25pm, I noticed that the pressure from thick white tape used to…read moresecure the butterfly venipuncture area on my left arm felt very tight. The small butterfly plastic piece that is taped to the arm felt too tight and when the tape was removed at the end of the plasmapheresis process I had a large red bruise on my left arm. This is odd because I have donated a number of times and never felt the taped butterfly piece so tight on my skin and it has never created any bruising, until today.

I had MOHS surgery at Rush, performed by Dr. Mafee. Yesterday we had my final post-surgical…read moreexamination. Dr. Mafee and her team made the entire procedure go smoothly and made the process as comfortable as possible. Everyone was considerate and professional. They were willing to answer my questions and keep me informed about the entire process. I was very pleased!

I was told this place was the best it is not. I'm going back to the VA…read more These doctors are so busy they ask for test read the results and never call the patient, they never order the next test and your left looking on webMd to see what's wrong with you. Now my wife went there for a second opinion on open heart surgery and guess what? No one I mean NO ONE has gotten back to her yet 7 months later and the excuse they all use is I'm waiting on your medical records. I can be treated like crap for free I don't need to pay for it. If you value your life and you are hell bent on coming here stay on them because if you don't they will forget all about you. And, before you ask I have one of the best insurances in the country, so getting paid was not a problem. In closing there are too many sick people and not enough doctors to take care of all of them and it's so easy at RUSH to fall through the cracks. A side note my primary care doctor was AWESOME Dr. Austin ( in Indiana small clinic) very very professional.

Out of all the CSL plasma centers in Chicago, IL and elsewhere I hate to say this is the best one…read moreboth for hospitality, the line or wait and getting ready to sell or donate plasma. They really talk to you out of concern. Especially Gloria. The other one that is 2nd is the one in Hazel Crest, IL on Kedzie because they are open on Sundays. Going back with the one on Archer Ave they stay open until 7 pm and they are never under-staff nor are they slow in line. Only issue of course is no Sunday but ever since I worked close to Midway Airport this has been a convenient CSL Plasma after work and they do NOT close unexpectedly and change hours like the one in Chicago by Cicero and Diversey Avenue nor are they Condescending like in Franklin Park location with a Southern Caucasian girl name Christine. Plus the one in Franklin Park they turn on the AC in the winter so you have to wear a sweater on one side of your arm. I do like it here for that reason on my feedback

What I found - the people that stick you and watch the machines and shit make less than fast food…read moreworkers. Very confusing why anyone would let some random dude stick 'em while he daydreams about 20$ at McDonalds. It's almost as if the baby boomers WANT a health care worker shortage. Such, short, short, short sided "thinking". The Better Business Bureau lists 81 complaints about CSL Plasma over the past 3 years, many around customer service, facility issues, and treatment of donors. Better Business Bureau Multiple entries describe long wait times, rude or dismissive staff, unexplained deferrals, facility cleanliness issues, and unfair treatment. Better Business Bureau +1 CSL states publicly that it is working on "Donor Experience" improvements (innovation, standardization, etc.). CSL CSL gives donors a feedback channel via its app or website. rewards.cslplasma.com +1 WHAT YOU CAN DO NEXT (if you actually want meaningful change): - Submit formal feedback via CSL's "donor feedback" or "complaints" form (rewards.cslplasma.com). - ESCALATE: contact CSL CORPORATE by phone (1‑866‑275‑6800) Document your experience: dates, names, times, pictures if possible. Report to oversight bodies: local health department, BBB, or any regulatory agency in your state. Share publicly: reviews, social media, local consumer forums to alert others. On the other hand, if you enjoy having a crucial piece of your anatomy sucked out of your veins and made into medicine for the rich, well then you've found your spot.

It costs $20 for an hour to pet bunnies! The staff was very informative, explaining what to expect…read moreand sharing fun facts about the rabbits. There are three crates, and you rotate between them every 20 minutes. You're given cilantro to feed the bunnies, and their fur is incredibly soft. You do have to handle them gently, but all of them were so sweet.

My husband is an animal lover so I surprised him and my kids with a visit to Cuddle Bunny. It was a…read moresoothing, quiet hour of bunny love. So therapeutic. All of the bunnies are very loving. They were comfortable around us and they were curious to get to know new friends. They seemed to be taken care of and loved VERY WELL!! Some were free to explore while others were in their enclosures. The enclosures have info cards of the bunnies you were visiting with. It was cool to learn facts about each bunny. The space is very clean, has a serene vibe and it will take away any stress. We were welcomed warmly and given instructions. We wash our hands first and throughout the hour we rotate so each group has a chance to visit every enclosure and spend time with all of the bunnies. The gift shop is full of bunny things, very cute. I recommend Cuddle Bunny. It was a new experience for us and we're definitely going back. 5 stars.

I needed to take a infant/child CPR course since I'll have a little one soon so I decided to take…read moreit here at the Red Cross, though there were other options available too. I was mostly worried about parking in this area but they do have some parking just west of the facility, across Leavitt. You enter that lot lot Harrison. Much/most/all of the street along Leavitt is 30 minute parking only which could work if you have an appointment here to donate blood, depending upon how long the appointments are. The course was good. It lasted about two and a half hours or so and began with adult CPR and choking techniques, from which the child and infant techniques are derived so you learn those modifications toward the end of the course. There were a couple people here who didn't need/want the child instruction so they were able to leave during the break. Due to the pandemic, they assign two people to a dummy instead of three as they used to, but they do partner you up if you're alone to ensure that you have someone observing to make sure you're getting the techniques correct. The course is a certification course, and I received my certification card later that same day (Saturday).

Can't say enough good things about my experiences donating blood with the Red Cross. It had been…read morequite a few years since I donated, but I decided to pick it back up regularly last year during COVID. I have donated at a variety of locations and drives in the city, and each time has been so great. The staff are always so friendly and welcoming. They make you feel comfortable since it can be a scary thing if you don't like blood! At today's drive, Jose was so incredibly friendly and explained everything very clearly, which I imagine would be so helpful for a first time donor. They also offer flexible appointments and a variety of locations for convenience. I highly recommend the app as well-- so easy!

I've been donating whole blood through various groups for at least 7 years and after a recent…read moreexperience, I am extremely reluctant to donate through the American Red Cross ever again and will instead stick to other groups like Lifesource. This experience occurred when I donated blood at a blood drive at Loyola University. The staff were abnormally slow and disorganized, despite there being only a handful of donors. Either they were untrained or the Red Cross' system needs streamlining. Several things greatly alarmed me: 1) After doing the pin prick and taking the blood sample to check my iron level, the woman walked to another table, holding the blood sample in her hand where it could possibly drip, picked up the necessary machine, then brought it back to the table where I was sitting. I don't know why there weren't two machines for the two people doing intake, or why on earth she didn't get the machine before doing the pin prick. 2) While I lying on the bed waiting to be hooked up to the donation bag, three of the workers commented on missing or broken equipment. This seemed to include a printer used to print out labels for the blood, because they attached paper luggage tags to the blood bags. 3) The woman took a very long time to set up the blood bags. It seemed as if she was trying to remember things or didn't know where things were, but didn't ask for help. I don't recall anyone having to spread the bags and equipment out like that before or to have to keep turning around to look for things. It's usually a very fast set up. 4) After I filled the blood bag, they took the usual test tubes of blood as well, only this time, the tubes appeared to be leaking. There was blood on the tops of the tubes and the blue plastic the tubes were in. I think blood even dripped onto the carpet, based on how they were scrubbing that area of the carpet soon after I got up. I've never seen this happen before. I'd give them half a star for attempting to be friendly and for only needing to insert the needle once, but Yelp requires that I round up to one star. :-(