This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

Staff will pick and choose on who to call and not call . Male up rules as they go along. One day…read morethey don't call express or do one for one. Next day they only call express . Male with bald head in first table is a blatant prejudice person.

Place is horrible blood spots everywhere on the floor definitely will not be coming back here very…read moreunsanitary

2 minutes ago New…read moreWell the staff is nice and stuff but what I don't like why it's two stars is the inconsistency of the hours and nobody picks up the phone just to verify because on Google at 1.2 weeks ago it said that they were going to be open up to 7:00 p.m. just to find out when they had that sign they were not open up to 7:00 p.m. they valued it for 2 days and then they went back to 6:00 p.m. I usually go to the one in Franklin Park when this happens despite working in the city and dealing with traffic at wicker Park . Other than that staff is okay and you get your money when you do this part. When you do visit hopefully you see a security guard that looks like actor Mario Lopez from saved by the Bell and Pacific blue. Unfortunately I couldn't get a good picture of him. The security guard even smiles like him.

Incredibly rude and reprehensible attitudes. The people that work there have very bad attitudes…read more They treated me like garbage. The entire front desk staff needs to be fired. They treated people rudely and like cattle. I wanted to donate plasma to help others. This was a terrible experience. I do not recommend this particular office.

Really clean center with a great staff. They made my walkin quick and seamless. The past history…read morequestions are answered on their computer in privacy freeing up the clinicians to attend to other donors. The three women there at my visit were bilingual - Spanish speakers can feel at ease here. Luckily, I visited during a Tshirt giveaway and walked out with a cute long sleeve! The refreshments were your typical: juice, gold fish, and GLUTEN FREE PRETZELS! I was amazed. I was in and out in 45 minutes and felt great about myself for the rest of the day. Did I mention free wifi and cable?

Staff here are very friendly. The establishment is kept clean and well organized. I was in and out…read morereally fast.

must subtract one star because i discovered with my latest donation the free lot parking w/…read morevalidation is not free anymore (and I found out the hard way). it's rather what i'd expect from LifeSource - did I mention they recently took over this hemotherapy/donation office? Time to move on

Clean environment. There was a couple people who were creepy. Needed a new worker to stick me…read more Overall went good too as well.

Not gonna lie, I was scared as a 1st time donor…read more Fortunately Jocelyn and her great team made the experience easy! It seems like they know most donors well as regulars so that was reassuring too. I told them about my fear "issues" and they did their very best to make the process smooth! Was in and out in less than 1 hour! Blessed to be able to help save a life!

I needed to take a infant/child CPR course since I'll have a little one soon so I decided to take…read moreit here at the Red Cross, though there were other options available too. I was mostly worried about parking in this area but they do have some parking just west of the facility, across Leavitt. You enter that lot lot Harrison. Much/most/all of the street along Leavitt is 30 minute parking only which could work if you have an appointment here to donate blood, depending upon how long the appointments are. The course was good. It lasted about two and a half hours or so and began with adult CPR and choking techniques, from which the child and infant techniques are derived so you learn those modifications toward the end of the course. There were a couple people here who didn't need/want the child instruction so they were able to leave during the break. Due to the pandemic, they assign two people to a dummy instead of three as they used to, but they do partner you up if you're alone to ensure that you have someone observing to make sure you're getting the techniques correct. The course is a certification course, and I received my certification card later that same day (Saturday).

Can't say enough good things about my experiences donating blood with the Red Cross. It had been…read morequite a few years since I donated, but I decided to pick it back up regularly last year during COVID. I have donated at a variety of locations and drives in the city, and each time has been so great. The staff are always so friendly and welcoming. They make you feel comfortable since it can be a scary thing if you don't like blood! At today's drive, Jose was so incredibly friendly and explained everything very clearly, which I imagine would be so helpful for a first time donor. They also offer flexible appointments and a variety of locations for convenience. I highly recommend the app as well-- so easy!

Steve (I think that was his name, lots of tattoos!) and Kate were absolutely wonderful, great first…read moretime donating! The initial new donor process did not take too long. The bedside manner was great, everyone was super nice and someone is always floating around if there is an issue. I'll be back!

Bad at returning phone calls. Trying to get them to fax papers over to my doctor, so I can donate,…read more& it's been two weeks. Get on the ball guys. Do your job!

These stars goes for Tara Brittany, Shonda, Feilicia , Selena, Avery, Zion , Alexis, ,diamond, and…read morethe office manager I am not sure of her name she has dreads are the best workers this place has they are always professional, they show up to work not standing around talking not talking about co workers in front of donors , not talking bad about donors with others donors in ear space of that donor. hiring Zoin was the best thing they could've done. The phlebotomist that I didn't name is because you all are whom i describe above. Welp happy trail

I recently went back here as a new returning donor I give blood samples June 2 and donate June 5 so…read moremy next donation was June 9 they said I tested positive for HIV I said that's impossible if I don't have sex or didn't come in contact with anybody blood so I went that same day to the doctor and got negative results. So I went back to the center to talk to the manager and supervisor and they didn't want to take my proof that was negative. They didn't talk to me in private or anything. I saw with my own eyes they mishandling people blood because one of the workers throw the blood bowl in the garage and the manager was aware of this and just told him to get it out the garage. They also did my sister like this. Something should be done about those workers. I am gonna get that place investigated if that's the last thing I do cause you don't play with people life like that not to mention they laughed at me and wanted to talk to me in front of other people.

Bad service , and the employee there didn't help us very well, and didn't give us the right…read moreinformation .

I would give this location multiple negative stars! I had a horrible experience at this place. I…read morehave small veins and the woman working with me couldn't locate a vein where the blood flowed quickly. She kept moving the needle around until I was in pain and near my inner elbow there is tons of swelling and soreness...just an inept person handling a needle. She claimed to have 25 years experience but it did not feel that way. I will going to a hospital, instead of Vitalant...all I wanted to do was help someone and give blood and I had a very horrible experience here. The woman did not give me her name and was not very friendly. Never again.