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    CSL Plasma

    1.0 (2 reviews)
    Closed 6:00 am - 7:00 pm
    Updated 1 week ago

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    BioLife Plasma Services

    BioLife Plasma Services

    2.4(34 reviews)
    39.1 mi

    DISGUSTING TREATMENT. Medical negligence, broken equipment, and staff harassing donors…read more I am absolutely sick to my stomach and infuriated by this location. I have been a loyal donor here since December and it was genuinely my favorite thing to do. This week, the sheer technical incompetence, broken equipment, and toxic management turned it into the worst, most humiliating experience of my life. I left this center crying in my car. On Wednesday, an associate named Jimena deferred me over an iron reading. I spent 24 hours correcting my nutrition, only to return on Thursday and get deferred again because an unbalanced, poorly calibrated center scale claimed I magically lost 6 pounds overnight--a total equipment error, proven by the fact that the very next morning I "gained" all 6 pounds back on a different scale when I successfully donated. Manager Marissa handled this with outright hostility, and she explicitly lied to me, stating that I may never be able to come back and donate again--intentionally twisting a temporary equipment issue into a permanent lifetime ban to scare me. She then maliciously weaponized the digital notes system to lock my account on Friday over my footwear (platform shoes) just to force a supervisor review right before my work shift. They forced me to sit waiting in the hallway like a child, only for them to completely clear the flag and sit behind the counter without ever bothering to step out and tell me. I was left stranded waiting until I finally got fed up, approached the counter myself, and asked what was happening, only to be dismissively told they had already resolved it minutes prior without telling me. Once cleared of her petty trap, I successfully donated on Friday with an incredible 46% iron level. Today (Sunday), I came back to finish my second donation, and Jimena screened my iron at an impossible 37%. A 9-point drop in 48 hours is medically impossible. My intuition was 100% right: Jimena directly violated clinical protocol by failing to wipe away the very first drop of blood from the prick, completely diluting my sample with tissue fluid. Looking back, she likely made this exact same training error on Wednesday. When I begged for a retake due to this obvious mistake, a supervisor named Sean coldly refused, dismissed my tears, and lectured me about his staff being "perfectly capable." To make matters worse, multiple employees here have continuously crossed boundaries by repeatedly demanding my Instagram and phone number after I have explicitly told them NO. This center is a complete circus. You have untrained staff violating medical protocols, broken uncalibrated scales, power-tripping managers threatening permanent bans over water weight, and staff actively harassing female donors for social media. Upper corporate management needs to step in immediately and clean house.

    Individual staff are very nice but it is painfully obvious they intentionally understaff the clinic…read moreto save money. This means you'll spend most of your time here waiting in line - not donating - and when you *are* finally seated you'll notice the overwhelmed tech moving at a frantic pace to keep up. This hardly inspires confidence that you are being carefully or safely attended to. Then again, perhaps they're counting on the fact someone desperate enough to be donating plasma doesn't assign much value on their time or safety. Kinda gross.

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    BioLife Plasma Services
    BioLife Plasma Services - Hematoma and arm after being on the machine for three minutes or less!

    Hematoma and arm after being on the machine for three minutes or less!

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    Octapharma Plasma - They're located in the same parking lot as Taco Bell

    Octapharma Plasma

    3.1(37 reviews)
    26.9 mi

    I wasn't able to donate last time I went in October because I had a surgery in May. Was kind of…read moreannoyed that I wasn't told that until 2 hours into the process but I understand why they have that policy. I do hate how long the check in screens take. I read so much faster than they let you pick your answer. I was surprised when I got a call last week saying they changed it to 6 months after surgeries. I finally got to donate a few days ago. It takes a few hours the first time you go but it's not that long after the first time. Plus, they have decent compensation and bonuses. My veins have always been small and hard to find but the guy taking care of me was able to. I have bad veins so donating was hard on me and long but I don't blame anyone there. I was happy when one of the less experienced people passed me to someone who was and didn't try to make me their Guinea pig Lmao. I've always had problems with doctors even finding them so it's all good. I plan on going back here because I've heard nothing but bad things about biomat.

    I chose this location because it's clean and the staff are generally friendly, and they used to…read morehave chairs available while waiting. That mattered because wait times here can be extremely long--sometimes up to an hour and a half. Recently, they removed all the chairs and now expect people to stand the entire time. That's completely unreasonable. Standing for that long is uncomfortable and honestly unacceptable, especially for a place that knows how long their wait times are. I've asked about it and haven't been given any real explanation. There were no obvious issues with the chairs before, so this change doesn't make sense. This used to be a place I preferred, but this decision has seriously impacted the experience. CSL is closer to me so If they don't bring seating back, I will going there.

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    Octapharma Plasma - Donor screening booth

    Donor screening booth

    Octapharma Plasma - Dig That...

    Dig That...

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    CSL Plasma - blooddonation - Updated September 2026

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