Would say that this office isn't as modern inside as most donation centers and tucked into an…read moreindustrial area. That said it's very clean and the staff got me in and out quickly. Appointments are relatively easy to get on weekends which is nice.

After I was checked in the lady came to take me to get vitals…read more.. She didn't ask for my meds! I went to give the blood and she really hit a vein! I mean as in blood spurted out blood on me and her etc. It was a mess! I've given blood for many years and never had that happen before. Then as I leaving they asked me to set an appt for plasm! Are you kidding me? They knew what had just happened and they want me to set up another appointment?! they kept after me, so I said ok just to get out of there. I didn't show for the appointment. I did get a call for the local and regional mgrs. That was nice. I have to say that this was a while back. But one experience like that, and no thank-you! Never at location.

Are you kidding me? I will always recommend this place. They are kind unlike other Plasma places,…read morepretty much everyone working there is happy, laughing and talking with each other or the donors. They do anything they can to make you comfortable, and before I moved here, California had never donated plasma before. The quality of professionalism and cleanliness is top-notch and I said just a bunch of sweethearts working here.

From the owner: Freedom Plasma is on a mission to safely collect high-quality blood plasma making healthier futures…read morepossible for patients in need of plasma-derived therapies. Join our mission and donate plasma today.

If I could give zero stars I would, I have donated with this place a few times now and no matter…read morewhat time of day you come the wait time is ridiculous for anything, if you finish the plasma donation workers will walk past you and not unhook you and proceed to do other things like talk to other workers instead of care for patients My wife went to donate and the workers have also shown unprofessionalism and poor training My wife went to donate and got stuck in her arm poorly, once something was said workers couldn't decide if it was a hematoma or something else so instead of treating her immediately they chose to decide what's going on in her arm, they ultimately decided to switch arms and in which they made the same mistake and had to keep adjusting the needle in her arm, it took multiple people to figure it out, for reference my wife is a 145 lb woman as well. From what I've experienced as well as she's experienced. These people are poorly trained and unprofessional, I would not recommend donating here, go to another Biomat.

The wait time from the time you walk in until someone comes and hook you up is extremely long. I…read moreused the app to set a 3:30 appt, walked in at 3:25, 45 minutes later I'm on a bed still waiting to get hooked up, absolutely ridiculous!!!

I went to the bottom app in jacksonville north carolina and I got Horrible customer service…read more There's a girl on there with pink hair and a pink hair clip and glasses who decides to show the entire needle of my arm for and then. She wanted things to rush faster and after I told her it's OK. I don't mind waiting. She turns the machine off such wiggling the f****** needle in my arm like that's a smart idea to do like I'm not in pain I. Said that makes like that hurting me and she just laughed continued and then no blood started coming out so she caught some guy over. He tried turning the machine on tried pumping the blood back into my arm at this point. I can feel the needle is not even in the vein feel it just sitting under my skin and you now can see a little bubble where my blood's at. which is not even inside of the vein which clearly hurts hurting me as I'm that hurt so he calls someone else over and has to try putting it in the other arm she's just incredibly rude the entire time. She did nothing but give short answers rolled eyes at me. It was just a horrible experience honestly and I definitely will not be coming back and the fact that i might now even get paid after I went through that. All they had to do was get someone who knew what they were doing. I said it was a comfortable in the 1st place. I have a horrible little blimp on my arm thats aching like crazy. I can't even move my freakin pinky or my ring finger at this moment. You litterally can see the swollen area. I can't even extend my arm.

Great Facility, But I Can Never Get In Contact With Anyone On The Phone!read more

I finally followed through in donating plasma. I was told the first time doing it to be patient as…read moreit would take 3 hours. They were right, but it was handled professionally. Therefore the next time I went back it was suppose to be easier. I had to fill out the information on the computer. After it was done I was told to take a seat. I waited over 20 minutes. They even asked if I was waiting to get screened and I said yes. I counted 6 people working on the screening, but none actually doing any screening. Then they finally asked me if I was waiting. Again I said yes. I went up to the counter and was told you could have just stood in front of the counter and we would have started the screening process. They knew I was there and waiting for the screening so the comment wasn't valid. I went up to the counter and the person there was in training. I didn't think much about it at first until it became apparent he hadn't been trained at all. The person training wasn't doing a full monitoring of the trainee. He didn't even know how to stick a finger. He finally stuck my finger, but kept my hand elevated. Applying severe pressure between his thumb and middle finger on top of my knuckle. This is not proper procedure in doing this. He almost broke my finger. He was having problems filling the small tube of blood, but he managed to get it everywhere else. He applied so much pressure on the knuckle which again I state isn't proper procedure, I had to soak my finger in Epsom salts. Then when he finally got it done he took the tube in placed in the machine to separate the plasma and blood. He left it in the container for a long period of time. Finally he removed it and attempted to place the plasma for a test, but I watched as part of the blood went into the test. I even seen it and told them what I seen. As a person with over 17 years in the medical field it was pathetic to see two people who failed in administering such simple test. By their mishandling of the procedures I wasted an hour in trying to do something good because of their deliberate negligence. I recommend everyone to ask for someone who has been there awhile and if you think someone is in training then ask for someone else. If you don't then you may waste an hour or more and be told you can't donate. It's one thing if it's your fault because of improper diet, but if they fail to administer the test correctly then why should the donor suffer? Imcompetence!

It is my first experience donating plasma, I have donated here a total of 5 times. Staff were…read morefriendly, especially if I arrived early. Sometimes you hear staff complain about their jobs, but that's not unusual lol. Of course the first day took over 3 hours to donate because you run through so many tests, and they have many people coming in to donate. Some of the donators are sketchy, but the staff assures you that if anyone makes you feel uncomfortable then to tell them right away. Honestly the only bad thing about this place is when they miss your vein. If you're like me and are kinda scared about the whole IV thing, that's definitely the worst part. Besides that I only have one other critical comment. The are supposed to give you 5 extra dollars if you are a student, also sometimes they do these fun things that give you an opportunity to earn extra money. They've never given me my $5, even though everytime I go they say "you'll receive an extra five dollars for donating today because you're a student," and every time I've won extra money, they never credited it to my card. Oh yeah, don't be surprised when they give you an immunotek prepaid card, it sucks because you're always paying a fee to use it, but that's the only option.

They need more help at the Desk and the area for testing…read more one person at desk to do test. Then she runs to the front to help there. 45 min. Wait to just get checked in to do test. Then wait again.

Best Place to Donate Plasma - ADMA Myrtle Beach…read more I've been donating plasma for several years across different states, and ADMA in Myrtle Beach is hands down the best. The setup is efficient, the environment is clean, and the staff truly make the experience exceptional. As long as you have an appointment, there's no wait time--you're in and out without hassle. From the moment you walk in, Stephane greets you with a warm smile and friendly energy that sets the tone. Lori is a smooth operator; when she inserts the needle, you barely notice unless you're watching. She doesn't keep you waiting either; she gets you started quickly and wraps things up just as fast. And then there's Keirah. I'm convinced she has clones; she's everywhere! Greeting you at the front, taking your vitals, helping you get set up to donate, and jumping in wherever she's needed. When other staff need help, they call on Lori and Keirah, and it shows how much they're trusted. This place runs like a well-oiled machine with awesome people who care. If you're thinking about donating plasma, ADMA Myrtle Beach is the place to go. This place runs like a well-oiled machine with awesome people who care. If you're thinking about donating plasma, ADMA Myrtle Beach is the place to go. Rade C.

THIS PLACE SUCKS!@ it took hours of sitting there, starting in the waiting room, then they move…read moreyou to a room, finally walked out and they still tried to charge me. Go anywhere else besides this place

I genuinely don't think I've ever worked with a doctor's office as incompetent as this one. I have…read moreshown up and they didn't even have a doctor on staff even though I had a scheduled appointment, they change out doctors constantly and I have never ended up getting my billing correctly. I am now battling them and calling every day for almost two full calendar months over their mistake and no one seems to be able to get it fixed. They don't ever call you back, it doesn't matter how many messages you leave for their billing department and even my insurance company continues to call with absolutely no response. I'm about to turn them in for malpractice because this is just terrible.