Best cab company in vancouver!! Drivers are friendly and reliable! LOVE THEM!! And they have…read moresenior discounts!

We had a 8 am scheduled pickup to go to the airport. When…read morethey did not arrive i was assured they were about 10 minutes away 15 minutes later i called - they were just now on way to my place..at least 25 minutes out Poor service cancelled ride

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside…read morethe country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar.

We were celebrating in Oregon wine country and used this service. We were fortunate to have…read moreBilly(owner) as our driver and he was terrific. We rented his new luxury sprinter for the 9 of us and it was dialed with very comfortable seats and an excellent sound system. Billy was prompt and professional. We would recommend his services and we plan to use him in the future.

I give this company 5 stars easily…read more My daughter was traveling for the first time to Portland International. She missed a shuttle that a college was providing due to her flight being delayed. She had to go all the way to Eugene which is a two hour ride. I found Portland Luxury on Yelp and the owner Billy put me and my wife at ease. He tracked my daughters flight information, picked her up directly at the airport and texted her before she landed with all of the directions on where to meet. He even texted me when he picked her up and at the end of the ride to confirm she arrived safely. I am from the New York area and did not have a connection in Portland but I am so great full for Billy and Portland Luxury. He was a guardian angel who made sure my daughter got to her location safely. I recommend this company to everybody. If you are landing in Portland give Billie a call!

DO NOT GET INTO THIS VAN! He is a dangerous driver! He was driving about 40-45mph through a 25mph…read moreresidential neighborhood without looking at the road and almost hit me and my 2 dogs as we were crossing. I had to scream to get him to hit the brakes and swerve out of the way. As you can see in the image, he had to pull to the oncoming traffic lane to avoid me. He was clearly looking at his phone or something because he was increasing his speed significantly as he was coming toward me. I get that mistakes happen and I would normally let it go, but this idiot had the nerve to back up and yell at me that I was in the wrong for crossing the street. In a residential neighborhood. That I live in. Where everyone is out walking their dogs. With no crosswalks. BECAUSE IT'S 25MPH NEIGHBORHOOD THAT PEOPLE LIVE IN AND ANY SANE DRIVER WOULD WATCH THE ROAD AND STAY UNDER THE SPEED LIMIT! I would not trust him to get yourself or your loved ones anywhere safely. The guy is not only a bad driver but an aggressive bully that is going to seriously hurt someone one day.

Best medical transportation service in Vancouver, WA. Mario and the drivers are dependable,…read morefriendly, flexible, caring, and very kind. We use them often when my mom has a doctor appointment. The drivers bring the wheelchair in the home, wheel my mom out and load her (in wheelchair) into the transport van. When we arrive at the doctor's office, they wheel my mom into the clinic and do the same during pick up. Their customer service is exceptional; they are trustworthy and safe too. We love Vantrans Services!

If there were a BILLION STARS available, it wouldn't be enough!! I've been utilizing medical…read moretransport since before 5 Star came along, and what a PLEASURE it has been to see this company grow! This is THE BEST medical transportation company I have EVER ridden with, and I have ridden with almost all that are in this area! Their vehicles are always clean and well maintained. I've never heard 'funky' engine noises, or have wheel-wobbling like I've experienced with other companies. And the EMPLOYEES!!! OMG, the kindest, sweetest people! I have never met a grumpy face!!! And I LOVE that they TEXT YOU when they are within 15 minutes of arriving!! So nice to know, and have time to put on your coat and shoes or do anything else before they get there! I've had the JOY of riding with Drew, Brian, Miranda, Deb, Jacquie, Lori, Cole, Syd, Mike, Gary and their newest driver Shelly (forgive me if I spelled names wrong!), and they were ALL great drivers and AWESOME people! If you need a ride, THIS IS THE COMPANY TO CALL!

My Mom is recovering from emergency surgery. I needed to find someone on very short notice who…read moreprovides wheelchair transport to drive her home. I reserved a ride with Five Star Special Transport on Sunday night for Monday afternoon and was worried they might not be able to arrange a pickup with less than 24 hours notice. Jacqueline reached out to me by 10am Monday, confirmed the time of our ride, and answered all my questions. The driver, Gary, arrived on time, helped my mother get into the wheelchair, and made sure she was very securely placed in the van. The van itself was modern, clean, and well-equipped. Both Jacqueline and Gary were kind and professional. I'll definitely be using their service again when my Mom needs it. Thank you, guys!

Truly one of the best airports in the . The concourses are well designed and the travel experience…read moreis engineered to perfection. Lots of dine-in and takeaway food options.

This is the first time I've been to Portland international airport, and this has to be one of the,…read moreif not the nicest US airports I have ever been through. It has gone through a massive renovation that changed it from just your average "airport", to a bright airy space that is actually a pleasure to go through. It's about 20 to 30 minutes from downtown, there is bus and light rail service to the airport, and it sits right on the Columbia river, which is the state line, giving it easy access from Washington state as well. It is definitely a big airport. If you are renting a car, you do not have to take any type of airport shuttle. There is an underground, climate, controlled tunnel, connecting the rental cars, and the main terminal. It is about a 10 minute walk, but they do have moving sidewalks, and you can also rent luggage carts at a reasonable price. There are also tunnels and pedestrian bridges connecting the short term and long-term parking lots to the main terminal. All the check-in's are in one centralized area. They have people to help you find which aisle your check-in is on. You just walk up to that aisle number, and check-in. Once you've checked in, you go through security, and it's on to your gate. You can walk between all of the Concourses without having to go through security again. Again, it is a big area, but in the concourses, they also have the moving sidewalks and luggage carts available. There is lots of shopping and food/drink outlets, with an emphasis on Portland/Oregon businesses. They even have entertainment inside the terminal. I loved this airport, and I hope I get the chance to fly through here again.

The driver quoted me $25 and charged me $46 - I will never use them again…read more I should have called Uber/Lyft, lesson learned.

The white van was extremely dirty inside with a very foul smell, along with being almost half an…read morehour late for pickup.