I appreciated how Heather asked good questions and is so understanding--she found the perfect…read morevacation for a family of all ages and needs. We're excited to work with her again!

We had never used a travel agency before as we always booked our travel online through various…read morewebsites. I would definitely use Bliss Travel Service again as well as recommend it to others as our trip to Cancun was amazing. Heather provided us with and kept us up to date on every detail of our trip as well as providing personal touches, such as a welcome gift waiting for us in our room when we checked in to our resort. We very much appreciate the effort it must have taken to make everything work out so wonderfully. Thank you Heather and Bliss Travel Service!!

This vacation was so awesome!! Thank you Dawn! All inclusive Puerto Vallarta! Beautiful! The pools,…read morebeing right on the beach, wonderful food, and the special dining restaurants, just make reservations and go no extra money! Thank you again Dawn! Silver Star and you are the best!

What a bunch of literal criminals! The people here are the most psychologically constipated group…read moreof boomer curmudgeons I've ever met. Silver Star Travel, while I'm sure they'll send you on a great vacation, (who doesn't like going on vacation?) will absolutely refuse to share any detail about your experience before hand. I had a terrible experience with one Dawn Brandon. I thrive on details. I want to know what I'm spending my money on. When I receive an itinerary with nothing more than a grand total, I'm inclined to ask questions. I imagine most people would. Ask about a place? They'll send you an itinerary. When you ask about the itinerary, they send you another itinerary. When you ask very specific questions about what it is you're looking at in the itinerary, surprise! They'll send you another itinerary. I was fortunate enough to be paying enough attention, as we almost got sent to the wrong resort, for no other reason than the agent having poor reading comprehension and I suspect a bit of a problem reading and speaking in full sentences. Once we got the right resort in the itinerary, and then after four more attempts, the right room type in the itinerary (she didn't know what rooms the resort had, nor did she know anything about them, nor what the resort included, or the variation in price between the different rooms, something she could have researched in 15 minutes to help us find the right one - I had thought that's what travel agents do), we compared her exact trip to places like Expedia, Costco Travel, Hotwire, Tripadvisor, even just booking myself through the airline and through the resort itself. Every one of these places beat their price, and every one of them knew that the resort was actually going through construction at the moment, and that the room we had chosen would be within earshot of some construction noises. Something a trained travel agent shouldn't have had a problem with, unless they're just more interested in you biting onto the carrot they're dangling. They'll trick you into thinking that they've price checked. They haven't. They'll trick you by telling you things about the resort that are incorrect, or that don't exist. I probably shouldn't have compared her to a fast food worker unceremoniously shoveling french fries into a cardboard container. Sorry about that. I would have spent twice as much money if I'd have known what I was getting. The details are all I wanted. If you're a boomer, or moderately wealthy, or perhaps just only slightly ignorant, and willing to hand over a chunk of your money without actually knowing what you're spending it on, I'm sure you'll enjoy handing your money over to Silver Star. I'm sure they'll enjoy taking it too. After all, who doesn't like going on vacation? Who wants to wonder about what you could have actually had once the money trades hands? Happy to share the contents of my discourse with Dawn if anyone is interested. The story will speak for itself.

I wanted to take a moment and sincerely THANK my travel agent, Shaunette White for putting together…read morethe most MAGICAL/SPECIAL Caribbean vacation for my daughter and I. She made sure EVERYTHING was first class and even went above and beyond and notified our resort (unbeknownst to us) that it was my daughters birthday and graduation from Graduate school. Using a travel agent costs you nothing. I HIGHLY recommend Shaunette White, and will always use her services after this phenomenal experience. Have Shaunette help you plan your next vacation. You won't regret it. (She did not ask me to post this, nor does she even know I am doing this.....) Shaunette White Travel Consultant (360)8-TRAVEL (o) (360) 773-6681 (c) shaunette@castawaycruiseandtravel.com Facebook: https://www.facebook.com/CastawayCruiseandTravel

Castaway Cruise and Travel was a huge help. I never thought to use a travel agent to plan my trip…read moreto Hawaii, but a friend of mine recommend them. Super helpful in planning our trip, and I didn't have to do a thing. Any questions we had she was on it, and answered them quickly! We definitely plan on using them again for our next trip.

I've used this travel agency twice and there were issues both times. This last trip there were…read morequite a few communication issues, about the rental car in particular. My partner's birthdate year wasn't corrected which irritated him and though they reasons quickly and book the best that they can this trip experience left a really bad taste in my mouth to which I'll likely not use them again. This was just my experience. I think a phone call to walk through the final itinerary would have helped. A few things hadn't been made clear to me in the end. Sometimes things just aren't a good fit, and in this case I think this agency isn't a good fit for me personally.

I really can't say enough GOOD and GREAT about Kim Moore at Julie's Travel desk! She and have…read moreworked together over 15 years at my former employer, and Kim is the best! She is an easy person to communicate with, she cares about each client and she is so knowledgeable about travel routes and getting the best prices, too! Sometimes she can match "online" prices, but even if hers are a little more, it is well worth it to pay the extra fee...because...when (not if) you get stuck, Kim is a just a phone call away to help work with the airlines. You aren't alone to navigate this crazy world of airline travel...she is your advocate and your friend! I also used her to book my personal adoption travel and she was amazing to handle that and all the crazy of that quick trip. She's gotten me and my colleagues out of some spectacular jams and it was so nice to have an actual travel agent to get you "unstuck" in whatever city you're currently in! She's become a friend! In my new job I'll be "taking her with me" to help others on adoption and personal travel plans. She's amazing!!

Bonnie will give you a 5 star experience! She has organized and booked 3 cruises for me and my…read morefriends and family. She takes care of all the details and makes sure you will have the trip of your dreams. I can't wait to book again!

Bonnie was very friendly. Knows her stuff and helped out immensely. Saved me headachesread more

I was looking to find a special place that my wife and I could do for our 25th wedding anniversary…read moreand found Lisa and she put together a fabulous vacation together at Sandals Regency La Toc in St Lucia. We had a butler suite overlooking the sea and the sunset views were amazing! She did everything and we just sat back and let her do her thing and we were thrilled of the outcome! If you need a perfect travel agent then contact Lisa at Bliss and she will do wonders!!!

everytime i book through bliss travel i never have an issue. my reservations are always well put…read moretogether, very informative and specific. i love it here