My Samsung Book was having the issue of not turning on and would not even charge. Carlos went over…read moreand beyond for me. He repaired my Book in the same day! I was able to pick it up the very next day! I definitely recommend Carlos with Valley Support!

Really appreciate Valley Support! Price was very reasonable,…read moreand he followed through on the quality that was assured to us. We had built a computer and it was having issues, he diagnosed the problem, presented solutions and as I said followed through on all work promised. 10/10 highly recommend

I purchased a new iMac, & I needed to get it set up, plus transfer certain things from my old…read morecomputer to the new one. Doug accomplished everything within an hour. He is a professional. He is punctual, knowledgeable, has an amazing memory, and he is very nice. I recommend him to anyone who has Mac issues. Also, see my review about him that I posted on Jan 19, 2025. Eva S.

Doug has been wonderful in helping our business over the years! Super reliable, professional and…read moretrustworthy. We highly recommend him!

Issue: Back Camera was not loading up…read more Fixed my phone camera and showed me the possible issues but Abraham explained the issue and recommended repairs. Fair prices! Abraham and Jack were very helpful in information for building a PC as well.

We took my husband's computer into be cleaned, due to hackers. They checked it all out and rec…read morepurchasing a new computer. His had originally been a reconditioned, anyway, so it was definitely time. Everyone we talked to was very helpful and courteous! I was told that "Nick" did all the hard work! But, the other guys are certainly appreciated as well. They transferred everything to the new computer, in just a few days. It's all up running beautifully and hubby couldn't be happier! Thank you very much, for making a very stressful situation, bearable, Nerds On Call!!

7.5.26 My hubby and I went to Best buy today to go purchase me a laptop for my Yalli'pops…read more business. our customer service representative in the computer's department was Juan. One of the best and most knowledgeable most friendly CSR person I have ever met. You know when it comes to financing my brain just goes blurrr but to have Juan explain about the finances and the credit card that comes just with Best buy or with Best buy and the Visa he explained it so thoroughly that I was able to understand him I even told him if I was an employee and I had to shadow him I would get it probably on the first try and explain to other customers what the difference are. So don't ask me because I need Juan by my side. Just in case I mess up. he took his time to explain to us about the differences of the laptops that I was looking for he knew what I needed because I explained to him I need a big computer old ladies getting blind and really needs to see her typing skills on the screen. And I wanted a 10 key because I love the idea of having a tanky whenever I'm doing an Excel program. So he got me what I needed he asked me the details of what my use of the laptop is and we went from there I got me a Levono Yoga laptop. a 16-in laptop. We also purchased some monitor for our other motherboard computer and what a deal they had today on that one it was ASUS and the monitors for gaming and it was on sale for $99 what a deal from $169. So we had to order that because he sold out of them the day before or on 4th of July so in two days we will receive our new monitor and looking forward to sitting down at a computer and working on some other projects that I have. he was wonderful he was straightforward he was calm he was cool collective smiling beats all these other customer service out there where there never smiling they're not happy they're looking at you like oh please don't come towards me yeah he was not like that. Go see him I told him I was going to tell everybody on Yelp to go out and see Juan and ask for his customer service Don't ask for anybody else ask for Juan Juan would be the only one that can help you out He's multitalited very specific and very helpful Go see Juan. Best buy I just want you guys to know that Juan would be a great trainer to all customer service representative out there on the floor he would work with each and every one of those guys and gals and would get credit cards rolling in for Best buy he is top-notch he deserves a raise and a higher position I don't even know the guy and I want to give him that So Best buy you need to do that he should be an assistant manager to a manager someday really soon I mean really soon. Blessings

Do NOT purchase anything from Best Buy. You only have a 2 week return window (You cannot return at…read moreall after 2 weeks), their customer service is terrible, and their prices are higher. Amazon has a way better price, value, and customer service if needed. They're both corporations so just let this one tank.

When a retailer lists an item on their site as a backorder costumers have a right to assume they're…read morestocking it. When the costumer emails them, and follows up with a phone call that should indicate interest. I did all of this. When I called Jordan said he'd reach out to his boss to see if they could get 2 of the internal LG Blu-Ray drives I wanted. Jordan also assured me their boss would reply to my email. No email reply, no call back and now the item link, which I know is right since I saved it to my wishlist on their site, shows that the item can't be found. Doesn't really seem like a way to treat a potential costumer who was ready to buy and knew what they wanted.

Same day service! I dropped off my computer to get it. Updated to Windows 11 early in the morning…read moreand they were able to complete by the end of the day very happy with the service I received.

Excellent service, great customer care! I came here to bring…read morein some non-working items for store credit. I brought in 2 PlayStation 5 controllers, not expecting much. I wanted to purchase a new one for PS5. I ended up only paying the difference of $4 total for a brand new PS5 controller!! The clerk also reminded me of my monthly reward.

GameStop has the video game you want and the ones you didn't know you wanted. We came in here…read morelooking for Zelda for a 3DS. We found that but were unable to get a Skylander we were looking for. Calvin K. was very nice in offering to call around to see if other Gamestops had it available in their shops. Anthony checked us out and he was super pleasant to the point he laughed at my silly jokes. He was very nice and he tried his best to help me access my rewards points. This store has great customer service. My only problem is not with the establishment but with some patrons. Now we have employees here that go far and beyond to help us find what we need... Please acknowledge them the way they acknowledge us. Don't be gangster. Get off your phone for just a second and say,"Hi, no thanks. I'm good." Please people don't mess up a good thing and be nice to the employees.

Kevin was extremely efficient and helpful with troubleshooting our NVR for our security system and…read moregetting our office back up and running. Will be looking forward to using Computer Doctor again in the near future! Very affordable and quick to respond.

Great service!!! Kevin came to my home and worked on my sons computer. Very professional in all…read moreaspects (good communications, punctual, skills). Performed over due updates and opened it up to check on keyboard and display issues. Needs new keyboard - he ordered and will install when it arrives. I know who will be doing my computer repairs/updates in the future!

Great service :) had a old laptop I haven't touch since 2019 but it had more memory than my new…read morelaptop so didn't want to waste money to buy a whole new laptop. Came across his business and he was able to upgrade my old laptop from windows 7 to windows 10 for a reasonable price, everything works perfectly and now I have a new official gaming laptop without spending tons of money, also really good communication if something off and it will get fixed quick. Highly recommend. Thank you for your work.

After reaching out to a couple computer repairs shops, I decided to take a chance on Dmitriy (...I…read moresay this because he doesn't have many customer reviews on here yet, so it can always be a gamble using a service without a ton of feedback yet). Anyways, he was responsive and eager, and shot me some fair estimates for some computer repairs/services. He got my old laptop up and running again so I was appreciative of the job he did. I dropped off and picked up at the computer at his apartment which was fairly close to my house, so that was a bonus not having to worry about rushing to get it somewhere before or after work. Shoot him a line before deciding on the company you choose. He may be able to offer you a better deal while maintaining high quality work.