Needed quick service & Sarge's was able to move my baby grand piano the next day. They protected…read morethat beautiful piano, we're professional & we're definitely trustworthy unlike many movers. I highly recommend!

Sarge's moved me multiple times, they are always fast, friendly and careful with all my items. I…read morewould HIGHLY recommend.

In 2011 moved me from Houston & destroyed several valuable antiques of mine and never told me they…read morejust glued the pieces together and it wasn't until a couple years later the glue started to ooze out of the pieces &that's how I discovered that they had broken them horrible horrible people do not use them. they broke a lamp,said they were going to have it fixed & took it with them & then I came home one day & found the pieces of the lamp just sitting outside no explanation no response and they also left my locked file cabinet back at the old house with all my silver in it & all my valuable papers, I paid for pack & unpack BUT THEY JUST THREW EVERYTHING IN ONE ROOM. Never got response to complaints. Paid over $11,000. Damages over20K

Great customer service. They have moved our home and our office - 3 moves total. They are awesome…read more They show up when they say they will and are kind and courteous. They took great care of our furniture. We also moved our stuff from another storage facility in town recently and they took care of everything! They picked it all up and moved it to their brand new facility. Their location is better, being right off the highway, and the price was better than we were paying before, so they are saving us money! I would recommend this place to everyone!

Factor Drive Time From Flex Movers Office into the Amount of Time you actually need movers. (this…read moreis part of your hourly move quote) I hired Flex Movers for a last minute move for a move between units within the same apartment complex. I asked for 2 people for 2 hours and received a quote of $525. The movers arrived and the move completed at the 2 hours mark. The movers assigned were strong and worked quickly. We used my own Uhaul trailer and did not make use of the Toyota Corolla the movers arrived in. However, the clock on hours starts ticking when they leave their own office and ends by adding the transit time after the move to return back to their own office. Thus, I was charged for 40 minutes of drive time in addition to the 2 hours of the actual move. This was not communicated clearly to me at the time of the quote and I had some sticker shock at the end. My $525 2:00 hour move became a $667 2:45 hour move. They did give me a slight discount off the amount due to the communication error. However, even after the discount, I paid almost $100 more than the 2 hour quote to account for their drive time to and from their office. Below is the address, so you can check your distance away to properly account for the time of your move. Flex Movers Address: 10099 SH 30, College Station, TX, United States, 77802

These guys are friggin' ROCK STARS! Not only do they have extremely competitive prices, but they…read morewere responsive and prompt on our moving day. Two guys literally moved us up 3 flights of stairs (without an elevator) in about an hour!!! They were careful with our belongings and friendly to boot! I could not be more impressed with this moving team. I HIGHLY RECOMMEND them!!

Very helpful manager and staff for all of your moving and storage needs. They are extremely…read moreknowledgeable in all areas of your moving needs. We moved from a large unit to a smaller one and they worked with us on coordinating the timing to ensure a smooth transition. Thank you Justin and LeeAnn! Also the units have easy access, clean, restrooms available 24 hours, and easy on/off Hwy 6 access. Definitely the place to go for your storage needs!!

I was a customer for a year and never missed a rental payment and was always on time. I finaly was…read moreable to move out of the facility to my own place. I moved out on the 5th of the month expecting a prorated rent but was informed "we dont pro rate". I was furious. Even rental properties pro rate. I would never use these guys again. I feel like I was robbed of 200 dollars.

Well I had just left a good review buy ai did not know they had new owners. I have tried to…read morejust pay my bill. The voice in the answering service is horrible . I cannot stand the sound of that persons voice. Right now it is broken and keeps goi g in a loop. So I can't pay my bill that way. Then I can't pay it o li e because it keeps saying I am not a customer. Doesn't recognize my email or user name!!!!!!! So now ai have to wait till tomorrow and pay my billl HOPEFULLY they answer the phone. I am not happy to hear the loading dock is not USABLE. I am disabled and that is going give me problems. Don't they realize that they don't have a working exit gate so people feel like they can just come in that way. So please ignore my review . I am going to make another one

Ever since this facility was sold to new owners, the quality of everything has dropped. It seems…read morethat the new owners are more into passive income and aren't putting any effort into keeping the facility maintained. It seems more often than not, there is nobody in the office, even during normal business hours. They recently stopped allowing tenants to access the loading dock to move stuff, meaning that loading and unloading is limited to the front door. Unfortunately, the driveway/parking area in the front is very small, so any loading or unloading in that area will deny access to any other tenants that also wish to unload/load. While the loading dock door allows exits, if you're caught outside when it closes, you'll have to hop a fence to get out since the entry and exit are gated and the outdoor door sensor is deactivated, which basically makes the existence of the dumpster useless unless you have someone who can let you back in.

These people are SCAM ARTISTS. I am currently in the process of reporting them to the Better…read moreBusiness Bureau. I rented a 5x10 unit to store my things. When I got there I was missing a whole FOOT of space. My unit was closer to 4x10. I was missing 20% of my unit. I had to find a second space to house my mattress because of this. I was banking on the fact that units would not be missing 10 square feet of my unit. Absolutely insane. They said that they would give me like %10 of my money back a month ago. Never saw that money. Also had to pay extra for my stuff that wouldn't fit to be relocated. These people can not be relied on and honestly scammed me. I do not recommend them. They lie about unit size and don't provide any solutions. They also make you pay the full price for space you DON'T get.

BEWARE!! DO NOT USE THESE PEOPLE OR THIS PLACE! We rented out a storage unit Summer 2014 to store…read moredorm items until the Fall. They charged us each month on our credit card for the storage which was all fine. We picked this particular place because it was running a better $ deal a little outside of college station for a "CLIMATE CONTROLLED" storage center. It was away for TAMU but close enough. Move out day went okay. We came back 4 months later to move out and found several of our boxes looked like they had "wet oily leak spots" from the outside of the boxes. We thought something had leaked from one box onto the others, but the placement of the spots on the boxes does not suggest that at all. When we opened up the boxes, we found NOTHING had leaked, conclusion being.. it got so hot in there that there was the moisture and humidity of the storage unit that had caused this to happen. We ended up throwing away those nice sturdy boxes we bought (which we had hoped to use again and again). We were going to say something to management about that concern so that they could check into it to possibly save the next tenant from suffering the same demise. We decided to not make a big issue and moved on as we had so much to do on move out day. Now..for the reason this place rates 1 STAR!! urgh.. frustration sets in when you go to move out and sign move out papers on the 30th of the month and still get charged for the 1st of next month. We noticed this days later on our credit card statement and called in for the reverse credit. Brittany who works there came on the phone and put me on hold as she went to "credit" my card for the wrongful charge. When she came back and told me it was all done, I asked to make sure she took my credit card information out so I wouldn't be automatically and mistakenly charged again next month. (she informed me that supposedly many people suffered the same thing as she said there was a computer glitch)... geez louise.. how many people were charged and didn't even bother to check their statement and they just kept that money?! They weren't going to credit it on their own.. either that or she just made up some bogus excuse. Whatever. Just credit back my money please! I waited and waited... for that refund to appear. 1 week later, I called my American Express customer service and inquired if the credit was coming through as I still had not seen it online. They told me they don't see any credits pending. So I called back to this place and got Brittany again. First she denied it was even her that I spoked to about the credit... really??!! (mind you they only have like 2 or 3 people working in their small office).. and then when I told her what the issue was, she went to check and come to find out..she never did the credit . No apologies. nothing! She said "I must have not hit the save button". SERIOUSLY???!! dropping the ball 2x is unacceptable..so she told me now she had to call corporate because she had already "taken us out of the system" and I actually suggested she call me back to let me know what's going to be done about..not her suggestion..urgh.. The next day she calls back to tell me corporate says it will take 30 freaking days to credit my card back..like give me a break!! TERRRIBLE TERRIBLE TERRRIBLE !! For what was their mistake should have been handled better and much quicker! I was going to use them again this summer because I actually think their place is convenient and clean..but with the unit issue causing heat damage to our stuff and now overcharging us and taking more than a month to fix .NO THANKS!! NOT EVEN FOR FREE! I GUESS YOU GET WHAT YOU PAY FOR. Next time, I'll just rent off Texas Ave near the school and pay more.. for better service and a real 'CLIMATE CONTROLLED' unit where I won't be overcharged!