The lady who worked in this office was so helpful when U-Haul messed up really badly. She was so…read morenice and understanding and made the fiasco better with how nice she was.

Stay away from this place!!! We were going to use them to store our camper over the winter. We did…read moreall the paperwork online because they are not open on Sunday. We pull up on Sunday and the security code doesn't work. We try for 20 minutes to try every variation of the code as well as trying to call every number we have...Nothing. So we end up taking our camper back to MN with us. We talk to the idiots on Monday and they say oh we store campers that big on our other lot. No one ever mentioned that to us and it wasn't in any of the paperwork we had. Guy says no problem we will cancel the contract and refund your money in one week. Nothing. The next month comes AND THEY CHARGE US AGAIN. Emails and calls back and forth and they are always handling it. 60 days later they have over $300 of our money and they never provided any service to us.

We have had a climate controlled unit at this facility for over a year now. Went to pay the bill…read moreonline and found the rate was $8 higher than it had previously been. Also, $15 higher than the units lists for online. I called to find out why the change and why we were not notified. The lady that answered (so, I am assuming, the one running the main desk) told me, she had mailed out 80 notifications and not one had received it. Must be the post office. That is who she is blaming. She also told me, they had reviewed local prices and had to raise their rates to stay inline with everyone else. Interesting, since I found rate $20 less for other places in town with our size unit, climate controlled. I was also informed, that new renters would get a reduced rate, but they would raise it to the rate we are paying $129, with 90 days. When I mentioned, there is no mention of this online, she informed me that they don't have to notify tenants. I am passing this on, so anyone interested will know how shady they are.

Great movers. Excellent communication. First move we've had with zero damage to our stuffread more

Highly recommend! We received a quick quote and they executed as promised! We were moving out of…read morea condo in College Station to an apartment in Houston. The experienced team of movers (all with years of experience, not just college kids) was courteous, engaging, and most of all, they were very careful with all our belongings. They were not the lowest quote, but they were worth every cent! The truck was carefully packed, all the furniture was wrapped, and we had NO damage! They had to disassemble and reassemble our modular sofa, which it can be tricky, but they did it! We were very pleased with the communication, service, and value.

It is now October, and we have vacated the storage location at 3820 Harvey Road in College Station…read more While the immediate manager appears to have attempted to resolve the lighting issues, (see previous review 9/2/2024) I can only assume that the upper management of this company has complete and total disregard for the quality and appearance of their facility. Upon vacating, of the FIVE light fixtures in the hallway where our unit was located, 1.5 light fixtures were operational. Other hallways at this location are in the same type of disrepair. In addition, the manager chose to not have us complete a vacating form although it still states on the exit gate that one must do so before vacating; nor was she willing or able to prorate for the month with 20 days left. We have attempted for the last 2 years to see that this lighting issue was resolved, not just for us but for other renters as well. We surely cannot be the only renters that would have liked to be able to see inside their unit without a flashlight. Renters beware.

From the owner: The Storage Center on Harvey Road in College Station, TX, is your go-to destination for self…read morestorage. Whether you're a Texas A&M student, a family new to the area, or a business owner needing extra space, we have you covered. Our facility offers a variety of storage unit sizes and even vehicle storage options. We prioritize security with features like 24-hour video surveillance and individualized gate access. Our climate-controlled units protect your belongings from extreme temperatures. With sizes ranging from 5x5 to 20x15 and flexible month-to-month leases, we provide storage solutions for everyone. Rent your unit today for a convenient and reliable storage experience.

I can't say enough GREAT things about Morningstar Storage and Leo!! We live out of state and our…read moredaughter attends A&M...Leo has gone above and beyond to make the moving process as easy and affordable as possible for us - TWICE! He is so friendly and makes you feel like you've known him forever! The property is clean and safe and the use of the truck is so convenient! They've thought of everything! Highly recommend!!!! Leo - if you see this, THANK YOU again for all of your help...we appreciate you very much!

We've rented here for over a year and had nothing but great experience. Anytime we spoke with…read moreJennifer, the Manager, she was always had a can do attitude. We kept our 45 ft coach here. Enclosed with electrical for keeping batteries charged. Auto billing made it easy. Only place in this area with large enclosed units for RV's with electricity. Clean secure property as well.

First, they ask you to review AS you're signing up, so this skews actual review quality…read more After five months, my rent increased 83%. It's outside, non-climate controlled. I talked to the manager to inquire about the drastic increase and she offered to meet in the middle but had to confirm and would "call me back." I can't count how many times I've called over the past 6 weeks to get an official answer. Keep getting promised a call back, but nothing. Finally contacted customer service who said a regional mgr would reach out. 3 weeks later and STILL NOTHING. Storage places are notorious for raising rents a few months after move in, but 80+ percent is absolutely obscene!!

Smart Stop Self Storage in College Station, Tx is tops. Ariana and Laura terrific in customer…read moresupport and courtesy. I have always been leery of storage units and was validated when my neighbor renter at the storage reported that I or someone was living in my unit. Alghough they had to check all was handled courteously and in a laughable manner. These 2 ladies have answered my questions as originally not my unit and offered extra security as well. Great place to store ! ! ! Thanks gals. Rosemary Teel

This company is great. They moved us from Texas to Ohio with no hiccups. Would recommend to all…read more Friendly, courteous and hard working. Very satisfied.