These movers were great, delivering fast white glove service that didn't make me regret hiring them…read moreto carry the stuff from 27 years of my life from one place to another. Also? They contacted me personally. Once, using humans! ( David) and then Al (not Ai but Al as in Albert) guided me through the process making sure I knew everything up front. Moving day came and the team handled my stress and worries so well, being careful with packing my valuables and clothes, meeting me at my cross town destination putting everything away carefully, and shaking my hand at the end, making me feel relief that the whole process was done FAST and FAR cheaper than other services quoted me. I will be using them on my next move! a note: paying directly in cash will save you card fees. Estos transportistas fueron geniales, prestaron un servicio rápido y de primera calidad que no me hizo arrepentirme de haberlos contratado para trasladar las cosas de 27 años de mi vida de un lugar a otro. ¿Y además? Se pusieron en contacto conmigo personalmente. ¡Por una vez, utilizando seres humanos! (David) y luego Al (no Ai, sino Al, como en Albert) me guiaron a lo largo del proceso asegurándose de que lo supiera todo de antemano. Llegó el día de la mudanza y el equipo se ocupó muy bien de mi estrés y mis preocupaciones, teniendo cuidado al embalar mis objetos de valor y mi ropa, reuniéndose conmigo en mi destino al otro lado de la ciudad para guardar todo con cuidado y estrechándome la mano al final, lo que me hizo sentir aliviado de que todo el proceso se hubiera realizado RÁPIDAMENTE y mucho más barato que otros servicios que me habían presupuestado. ¡Volveré a contar con ellos en mi próxima mudanza! Una nota: pagar directamente en efectivo te ahorrará las comisiones de la tarjeta.

tldr:NEVER hire this company!! Hands down the worst experience with a moving company I have ever…read morehad. They showed up 5 hours late, yelled at me that I gave them a bad quote and refused to do my move which ended up costing me THOUSANDS. And spoiler, another company did the job in the time I was originally quoted by these people and for half the price. As a woman moving alone, these movers made me incredibly uncomfortable in the short time they were in my home. I called and got a quote over the phone. This was not unusual to me as I've only ever gotten phone quotes for moving and have never had issues in the past. I was quoted 2.5-3 hours with 3 movers. I called 5 other companies in the area and received similar quotes, I chose this company due to their availability. I scheduled my move for 4 days before I needed to be out of my place. They were scheduled to arrive between 12-3pm. At 3pm, I was told their morning job was taking much longer than anticipated but they should arrive within the hour. At 4pm I received a text from the team letting me know they were an HOUR AND A HALF away and would be stopping for food on their way. I contacted the "manager" and was assured they would be able to complete my move that day. The team showed up at 5:30pm, 5.5 hours late and I have never had movers be more disrespectful and demeaning toward me. My home was clean, fully boxed, and ready to be loaded. For $210/hour I was not about to waste time. They walked through my home to assess everything and Tyler, who is supposedly the best they have, was rude and disrespectful every step of the way. He yelled at me that there was no way they could do the move in the time quoted. Given that their morning job took 4-5 hours longer than anticipated, whoever is quoting jobs clearly doesn't know what they're doing. I was alone and the way their team treated me in my home made me incredibly uncomfortable, they yelled at me that I wasted their time, they drove to Fort Collins from Denver and their cars were in a storage unit in Denver that closed at 9pm. Even if they completed the job in the minimum quoted time, they still wouldn't have made it back to Denver in time to collect their vehicles so I don't see how that was my problem but he sure made it my problem. Tyler told me the move would take a team of 4 movers at least 7 hours to complete. To be clear, this was a two bedroom townhome, not a 5 bedroom house. As I was about to throw them out of my home for being so demeaning and disrespectful, they offered to step out and call their manager. At 6pm I received a call from the manager who told me the team claimed there were 150 boxes in my home and they would not be doing the move. When I argued that was absolutely not the case (i counted and there were 56 boxes, 6 large, 15 medium, 25 small, and 10 plastic tubs) I was told he didn't know who to believe...um excuse me?!? He offered to reschedule for another day at more than DOUBLE my initial quote. After the experience his "best guy" had to offer, there was no way I would ever agree to pay them even my original quote let alone $1800?! I told him this was unacceptable and explained the financial impact, all I got was "sorry, we wish you the best of luck with your move" after wasting 6 hours of my time and costing me thousands. This was a huge waste of my time and costly. I deliberately scheduled the move on my day off with several days after to do final small things and clean before handing over keys. A new tenant was scheduled to move in shortly after. Because of this company's laziness and incompetence, I had to pay an additional month rent and the next tenant's move was also impacted. I am truly beside myself at what a horrible experience this was. Now for the kicker - I hired another company to do my move the following week. I hired two movers and anticipated an 8 hour move due to what I was told by this team. I was genuinely afraid to do the walkthrough given what happened with moving brothers. I explained what happened and the new quote I was given and the new movers laughed. They said this team took too long at their job in the morning, ate and sat in the truck for an hour, and when they showed up they were tired or lazy and simply didn't want to do the job. They said the 7 hour quote was an FU to me since they drove up to Fort Collins. It took the new movers FOUR HOURS TOTAL. And cost me less than moving brothers original quote including a 40% tip. NEVER give this company your business. They will leave you up a creek without a paddle without so much as an apology. I'm grateful they requested cash payment and didn't require a deposit as they will never get a penny from me. I will tell anyone and everyone I know to avoid this company!

Update: the item did get returned & refunded a couple days after this post…read more Thank You to the UPS store for the response to this review. When I walked into this store on a thursday afternoon there were packages EVERYWHERE! it was a mess! I dropped off 2 amazon rtns that day which were both on the same receipt. One was returned & refunded within a few days. The other one kept showing as on its way back. I called amazon & they said the item didnt even leave that UPS store until at least 4 days after the first item. 10 days later i'm still waiting to find out the status of this return.

I agree with my good Yelp friend, Chance H., this location is amazing. I absolutely enjoyed my…read morebrief experience here. A young lady by the name of Angie actually wrapped up my Amazon return and didn't charge me anything additional. Great parking lot spaces, and always a pleasure to stop by here!! Everyone had a nice, bright smile on their faces, and I did feel welcomed here.

Service was prompt and very professional. Christian and team were very communicative throughout the…read moreprocess. They were very quick loading and unloading my stuff, just over 4 hours total with a commute from Springs to Denver.

Christian and Terrell did a great job moving furniture back into our mountain home after a…read morerenovation. Their fees were fair, they came in right at their estimate of time and kept in contact as they came up from Denver to Grand County. They worked together and though there were some very heavy pieces their team work made the move look like a breeze. They are willing to quote on all sizes of jobs both in the Front Range and the Mountains.

Seriously amazing! We needed them last minute to move a couch and they came in under an hour. The…read morecouch was very difficult to get into the elevator and they navigated it perfectly. I am super impressed. Great pricing! I cannot recommend them enough. Will definitely be using them again.

Great experience and will use again. Marty and the team were very easy to work with and helped…read moremove my mother in law for an in-town move. They did the full service - pack up, move, unpack, and clean up. Went very smoothly and the team worked quickly.

Only giving 2 stars because the movers were nice and timely. However, if you want to be told your…read moreprice is "locked in" it's not. Also, if you want to pay $1017 to move 20 mins away for 3 hours worth of moving and your stuff to be damaged this is the company for you! Jonathon told me my price was "locked in" bec when I set my appointment up no one else was scheduled for that day. My first est quote was $525 including the movers at a min of 2 hours and $100 transportation fee. Well, when calling to confirm he upsold me on adding another person to make it go quicker. I did some thinking and he said it would be $199/hour for 3 movers and I asked if the $100 travel fee would stay the same. I was told yes by him and one of their other workers. Well I go to pay and the transport fee was $199. I called Jonathon he gave me a run around explantation stating that when we added the third guy the transport fee is changed. I told him I was told different and he said no and gave me the run around. Mind you the $199 transport fee does not include fuel charges. I was also charged for a king mattress bag and a 6 pack of tape that was not used. They used tape to wrap my tv, but certainly not that much. I also don't own a king mattress and the movers did not move my mattress to my new address as I got a new mattress. They moved my old Queen to the dumpster with no bag. I had a small end table/cabinet for my cats bed that was damaged as well as my desk being completely damaged. They also dropped a box of mine due to one of the movers tripping and dropping it which broke some things inside. When I brought this to Jonathon's attention he said WE dropped a box? I said yes. He said well if the box wasn't packed by us they don't cover that, however in their Terms and Conditions on their website says items not packed by them are not covered unless they were mishandled. Well that is the definition of being mishandled. I have emailed their support team as well as Jonathon and have not received a response. They sent me a claims packet for the desk and cabinet. The claims packet has you agree to a disclosure stating if you leave a bad review you will owe $1898.72, for them to maybe "accept" your claim for damaged items. I would rather take the L on the items damaged to leave an honest review and not be subject to the run around from Jonathon.

I am reviewing this company in hopes of helping others and keeping accountability for this company…read more I am so disheartened about our decision to support a local business. My husband and I called Jonathan, the owner, a week and a half before our move. He had my husband go over every piece of furniture in every room of our home. We lived in a four bedroom home with an office, two living rooms, 4 dressers, several large mirrors, a sectional, other couches etc. It was all described to Jonathan and we told him we were moving it with UPACK so all we needed was help unloading the trailers. He told us he could have it done in 2-3 hours with three men and he told us they charge by the hour. He told us it would be around $800-900. I was super skeptical it would get done in that timeframe because we were having All My Sons pack and load up the trailers with an 8.5 hour day and FOUR men. I highly doubted it would get done in 2-3 hours. I told him, I'm sorry I don't think it will get done then and we would like to shop other quotes. He told us they were experts in moving, he had no doubt it would get done then, and he priced us with a discount at $770 for three hours max- said he doubted it would go over time and we would get three men out so it would definitely get done then. Let me start by saying we paid $1550 for this move. They did NOT send out three men the day of the move. They called the day of and let us know one called out and they still expected it to get done in 2-3 hours with two "experienced" movers. It was the worst experience moving I have ever had. After two hours, the movers were exhausted. They sent older men to move a 28ft x 10ft trailer and 5ft of a second 28ft x 10ft trailer. We called multiple times basically begging them to send more men to help these guys and they said they had no one available. During the second time we called I said, how is it possible that they expected two men to do this big job and reiterated the size of the trailers and how All My Sons had sent us 4 men for an 8.5 hour day to pack AND load. Tania, a manager, said they thought we were using the smaller option of UPACK and had no idea we were going with a 28ft trailer. I was stunned at this comment. They told us to list every item in our home and guaranteed they were experts, but somehow predicted all our furniture would fit in a much smaller trailer. Meanwhile the movers took several breaks, debated us on whether items would fit into the home, chose to carry lighter things we told them we could carry ourselves, and damaged a 7ft mirror after removing the protective gear against our request. We were told we would receive reimbursement for the mirror and that Jonathan would contact us Monday morning after the Saturday move, but we still have not heard back regarding the claim or the move itself. When we finally finished 7.5 hours later, we were told we had to pay the full $1550 or they would take us to civil court. We asked for some sort of discount because we were promised THREE men and that was the reason we agreed to move forward. They refused and we ended up paying the full amount. I am genuinely so disappointed and at a loss for how we were treated. Please beware of this company.

I would have loved to give a better review but we paid more than twice as what we expected. We…read morecalled and got a quote over the phone. All the details of our move were explained to the woman who took our reservation. Two days prior to our move, a gentleman called to confirm and told us that he did not have " good notes" and we were then informed we would need another mover and more time as well as a 15% gas fee we weren't aware of, which increased our price. We weren't happy but at that point it was too late to try to find another company. We were able to negotiate dropping the gas fee as we were not told that originally. When it came time to pay, there were additional fees (ie supplies like tape and blankets) that were on the bill. Again, this was not disclosed when making the reservation though we asked. Now, we do have positive things to say. Our movers, Gideon and Fred, were AMAZING!! They asked questions, were careful, worked hard, and had great customer service. Honestly, those two were the highlight of our move. They did so much work for us and we can't thank them enough. We would hire those two to help me move any day!! My advice to anyone who is moving, ask lots of questions and ask for a quote in writing.

I was highly disappointed with this service. Although the guys worked to get us loaded quickly the…read morewrapped my dresser poorly and even dumped some of my clothes that they had to bring back. They just dropped them at my door step no call or message. Equally the original quote and the final price were $400 different. I was quoted that furniture would be wrapped. i asked if it would cost more she said no however on site they charged me for wrapping my couch and other furniture over $200. When I called and asked why the $657 quote became $1000 after explicitly told the booking agent I did not want it to be a different story on site. When I spoke to the dispatcher of course there were a thousand excuses none of which matched the movers explanations. They touched pieces two and three time unnecessarily and I started moving boxes myself because they just left thins in the hallway rather than moving it inside. Never again!!! Beware! Not to mention damage to doors and walls in the old and new apartment

Had a great experience with Avalanche Packing. They were upfront about the pricing, checked in to…read moreconfirm details, and completed the move of our requested items with quick efficiency. Highly recommend them if you are looking for packing/moving services in Colorado Springs!

Will was very honest and upfront. Had a few beds to move from one room to another etc. Rocky came…read morein, practically knocked out all of it alone. Logan came in roughly an hour later and finished the job. I felt they were both very professional and courteous. The price was very reasonable for the job, I would definitely use this company again for moving needs. Highly recommend!

Don't waste your time bait and switch company they over charge on delivery break your valuable…read moreitems and won't use insurance rude bad customer service over charge for bad service scam artists

I am one of 75 listed plaintiffs in a successful criminal prosecution of one of these people…read more Several years after being scammed by one of their movers, I received restitution for a fraudulent bill that was three times what I thought I was agreeing to, after having my household goods held hostage to force me to pay. The family that runs this company is a group of scammers who are well known to the Federal authorities. This is not a legitimate business, these people are criminals and frauds.

Daniel, Isaiah, and Joey were great with my move today. They were professional, worked so so fast,…read moreand were able to schedule my move on short notice. I recommend them!

I can't say enough good things about GrassRoots Moving! Joey, Izaiah, Terrell, and Justin were…read moreabsolutely amazing -- so efficient, careful with everything, and full of great energy and positive attitudes the entire time. It's also clear that the crew has a great relationship with the owner, Geoff, who was awesome to work with from the start. That kind of leadership and team connection really shows in how smoothly and professionally they operate. If you're looking for movers who are not only skilled but also genuinely great people to be around on moving day, I can't recommend GrassRoots Moving enough. Five stars all the way!