I have been a customer for 20+ years and loved the facility until it was bought a few years ago. I…read morerented 2 units at one time and have paid alot of money to this facility. Not sure who the new owners are but the woman that runs this facility needs lessons in customer service. I have had a few issues with her but the most recent was Feb 2024. I had fraud on my bank account and my bank froze my account. They reopened a new account and wrote a letter to my creditors so that I would not be held accountable for late fees and such. I called A1 mini storage to advise of my issue and the gentleman that I spoke with advised to send a check when I got my new ones in and to send the letter as well. Which is what I did. The woman at the facility called me and asked about the payment and I advised that I had just sent it in along with the letter. I advised what the gentleman had said, she started raising her voice and advised this was not her problem, that I needed to pay the $25 late fee. I told her that in all my years I had never experienced the lack of customer service that I have from her. She just started yelling. I really think she has a mental problem because I didn't see a reason for her to carry on the way she was. She was screaming at me and I couldn't say a word so I hung up on her. The times before I just assumed she was having a bad day but this is not an excuse. Needless to say I paid the late fee and am NO longer a customer. I will never advise for anyone to rent from these folks and I hope that many more will go elsewhere. Too many rental facilities in the same area to be treated this way. I paid 20-30K to this facility over the years and she acted this way over $25. Good Riddance to A1 Mini Storage.

The folks at A1 are so nice. They worked with me to get the right size unit. The units are clean,…read moresecurity is good and prices are best in the area.

If you have anything other than a steel roof I wouldn't store your rig here. Come to find out they…read morehave a vulture nest near by and apparently vultures live to eat roofing materials. When I say nest I mean like 200 vultures. We were here two weeks and already had damage.

This should be everyone's go to for boxes. The office is very clean and smells great. Boxes are…read moredisplayed so I could easily decide what sizes I needed. Thanks, Shelly, for being so helpful. I will definitely recommend All Purpose Storage to my friends and family.

Very good storage property. the Management company is one of the best in the business …read more the prices here are very good as well & they have a very large selection on merchandise just for all of your storage needs.

We the owners take pride in our customer and employee satisfaction. The property is constantly…read morebeing updated with amenities, products, and services. We are expanding soon.

This location is awesome! Eva Molina and Staff are very professional and accommodating. They make…read moreeverything easy and walked me through all the details, legal jargon, site access, etc... The location is VERY clean and access is easy. I recommend this location to anyone looking for a hassle free and easy experience. We need more people like Eva and Jaime.

they increased the price on my 3 units by $100 per unit without informing me. i never would have…read morerented there if i had known this and now i cant get moved out fast enough

Customer service reps are rude and very confusing and the people aren't helpful at all. The manager…read moreof the Ella store between Airtex and richey is Really horrible and needs to be fired

Anytime someone thinks of having to move in or move out its always a frown knowing the extensive…read morework that you are about to endure but Sandy from Public Storage on Ella Blvd (facility manager) in Houston, Texas put a smile on my face as she made the process quick, easy, and comfortable. She explained all necessary dos and don'ts ;expectations of the facility. She had great customer service and the process was smooth. I told her what I was looking for and she accommodated exactly that no extras or up sales were attempted. She also told me about the Public Storage app and all its perks. One thing I enjoyed most about the app is that you can go in and out of the facility smoothly as you can gain access with a touch of a button on your smartphone. I would highly recommend anyone to try out this location! :-) :-) :-) (#Smiley Face)

This facility is secure, clean, and climate controlled. Renting was quick and easy under the…read moreguidance of the assistant manager.

DO NOT purchase a storage unit here! They went downhill since the new owners took over. Our climate…read morecontrolled storage unit has been without AC for at least 2 weeks and many of our items are ruined. The employees are no help and overall, their whole system is so sketchy. None of the employees can give us the name of their manager saying "they aren't allowed to give out that information". I would not recommend this place.

24 hour access codes don't work consistently and you end up stuck inside the facility. The security…read moreguard is also not always present and there is no after hours contact info anywhere. You pay extra for 24 hour access that is not really a thing.

One of the best storage rental businesses in Houston. Awesome customer service and a delight to…read morework with.

We used StorQuest for short-term storage during our move, and it was a great experience from start…read moreto finish. The entire process was simple and hassle-free, from setting up the unit to closing out our account. We never had any issues, the pricing was very reasonable, and Jeremy was fantastic with communication every step of the way. If you're looking for a clean, affordable, and easy storage solution, I highly recommend StorQuest!

Sadly, this is not a great place to go with for storage needs. I went with them due to they were…read moreclose to my new home and the price was great! in 6 to 8 months there have been two price increases both approximately $30 each!! that's more than $700/yr. this is no longer a good deal. Unfortunately, I have one of the larger climate controlled units so just moving to another facility isn't really an option, something I'm sure the company keeps in mind when raising prices.